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Director Client Strategy Jobs in Austin, TX (NOW HIRING)

Higharc

Client Strategy Manager

Austin, TX · On-site +1

Higharc is seeking a Client Strategy Manager to own the adoption strategy for your book of business ... You're highly self-directed: you investigate ambiguity, form a point of view, and move work forward ...

Higharc

Client Strategy Manager

Austin, TX · Remote

Higharc is seeking a Client Strategy Manager to own the adoption strategy for your book of business ... You're highly self-directed: you investigate ambiguity, form a point of view, and move work forward ...

Apex Fintech Solutions

Director, Client Delivery

Austin, TX · On-site

$210K/yr

The Director will drive the overall onboarding strategy, lead a dedicated team of onboarding specialists, and own the client transition experience to Apex's platform and services. This senior leader ...

Socket.dev

Senior Account Director

Austin, TX · On-site

$150 - $200/hr

Can you comfortably bridge the gap between high-level client strategy and technical execution ... We are seeking a highly commercially minded Account Director within our Client Services team to ...

BetterUp

Client Delivery Director

Austin, TX · On-site +1

As BetterUp's Client Delivery Director ('CDD') you'll play a crucial role in leading the formation ... Contribute to the strategic planning of delivery processes and innovations that enhance client ...

BetterUp

Client Delivery Director

Austin, TX · On-site

$200 - $250/hr

As BetterUp's Client Delivery Director ('CDD') you'll play a crucial role in leading the formation ... Contribute to the strategic planning of delivery processes and innovations that enhance client ...

Cherry Bekaert

Client Relationship Director

Austin, TX · On-site +1

This individual will build new client relationships, deepen market presence, and create new ... Strategic Collaborator: Builds trust and influence with Cherry Bekaert partners by bringing insight ...

Cherry Bekaert LLP

Client Relationship Director

Austin, TX · On-site

$150 - $200/hr

This individual will build new client relationships, deepen market presence, and create new ... Strategic Collaborator: Builds trust and influence with Cherry Bekaert partners by bringing insight ...

Cherry Bekaert

Client Relationship Director

Austin, TX · On-site

... a seasoned, self-directed business development leader to expand our professional search and ... client priorities. • Strategic Collaborator: Builds trust and influence with Cherry Bekaert ...

HRB

Client Relationship Director

Austin, TX · On-site

$150 - $200/hr

This individual will build new client relationships, deepen market presence, and create new ... Strategic Collaborator: Builds trust and influence with Cherry Bekaert partners by bringing insight ...

MAP

Senior Account Director

Austin, TX · On-site

Can you comfortably bridge the gap between high-level client strategy and technical execution ... We are seeking a highly commercially minded Account Director within our Client Services team to ...

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Showing results 1-20

All JobsClient Strategy JobsDirector Client Strategy JobsDirector Client Strategy Jobs in Austin, TX

Director Client Strategy information

See Austin, TX salary details

$101.1K

$137.9K

$240.9K

How much do director client strategy jobs pay per year?

As of Sep 8, 2026, the average yearly pay for director client strategy in Austin, TX is $137,878.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,500.00 and $143,700.00 per year, depending on experience, location, and employer.

What does a director client strategy do?

A Director of Client Strategy is responsible for developing and overseeing strategic plans that help clients achieve their business objectives. They work closely with clients to understand their needs, identify opportunities for growth, and recommend solutions that align with both the client's goals and the company's offerings. This role often involves leading a team, managing key client relationships, and ensuring the delivery of high-quality, data-driven strategies. The Director of Client Strategy also collaborates with internal teams such as sales, marketing, and product development to ensure client satisfaction and retention.

What are the key skills and qualifications needed to thrive as a director client strategy?

To excel as a Director Client Strategy, you need expertise in client relationship management, strategic planning, and a proven track record in business development, often supported by a relevant degree and experience in marketing or consulting. Familiarity with CRM platforms, data analytics tools, and project management systems is typically required. Outstanding leadership, communication, and problem-solving skills help build trust with clients and guide teams effectively. These abilities are crucial for driving client success, fostering long-term partnerships, and delivering on business objectives.

How does a director client strategy typically collaborate with other departments to drive client success?

A Director of Client Strategy works closely with teams across the organization, such as sales, account management, creative, and analytics, to develop and execute comprehensive strategies tailored to each client's goals. Regular cross-functional meetings and strategic planning sessions are common, ensuring alignment on project deliverables, timelines, and key performance indicators. This collaborative approach not only helps address client needs holistically but also fosters innovation and ensures the agency delivers consistent value. Strong communication and leadership skills are vital, as the Director often acts as the main point of contact between clients and internal teams.

What is the difference between Director Client Strategy vs Client Services Manager?

AspectDirector Client StrategyClient Services Manager
Primary FocusDeveloping long-term client strategies and growth initiativesManaging day-to-day client relationships and service delivery
ResponsibilitiesStrategic planning, high-level client engagement, business developmentClient support, issue resolution, account management
Required CredentialsBachelor's degree, experience in strategy, marketing, or salesBachelor's degree, experience in client management or customer service
Work EnvironmentCorporate offices, strategic meetings, cross-department collaborationClient sites, customer support centers, internal teams

The main difference is that the Director Client Strategy focuses on creating and executing long-term client growth plans, while the Client Services Manager handles daily client interactions and service issues. Both roles require strong communication skills and industry knowledge, but the Director role is more strategic and high-level.

What are popular job titles related to Director Client Strategy jobs in Austin, TX?

For Director Client Strategy jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Director Client Strategy jobs in Austin, TX look for?

The top searched job categories for Director Client Strategy jobs in Austin, TX are:

What cities near Austin, TX are hiring for Director Client Strategy jobs?

Cities near Austin, TX with the most Director Client Strategy job openings:

Director Client Strategy jobs near you
Infographic showing various Director Client Strategy job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, and 6% Contract. Highlights an 81% Physical, 3% Hybrid, and 16% Remote job distribution, with an average salary of $137,878 per year, or $66.3 per hour.

Client Strategy Manager

Higharc

Austin, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Key responsibilities

  • Own adoption outcomes from post-sale alignment through launch, rollout, value realization, and long-term account health.

  • Lead executive conversations on business goals, adoption milestones, risks, tradeoffs, and value.

  • Orchestrate internal teams across Implementation, Solutions, Product, Engineering, Support, and Sales to keep outcomes moving.

Job description

About Us
Higharc is a VC-backed startup that is changing how new homes are designed and built. Join a founding team who've shipped products for Autodesk, Electronic Arts, Nike, and Apple. We have raised over $175M with support from top-notch venture capital firms and more than 18 strategic investors: industry leaders in construction, building products manufacturing, and distribution.
Higharc is seeking a Client Strategy Manager to own the adoption strategy for your book of business. Reporting to the Senior Manager of Client Strategy, you'll lead customers from cross-departmental alignment through implementation, launch, measurable adoption, and long-term value realization.
What You'll Do
This is not a high-volume SaaS account management role. You'll own a small number of complex enterprise homebuilders and help them adopt Higharc in ways that materially change how their business operates. Adoption here isn't about usage, it's about changing how builders work.
You'll partner with a dedicated Project Manager who owns project plans, reporting, documentation, and system hygiene. With that discipline in place, you focus on customer outcomes, executive alignment, adoption strategy, change management, and account health.
Expect to:
  • Own adoption outcomes from post-sale alignment through launch, rollout, value realization, and long-term account health.
  • Lead executive conversations on your own around business goals, adoption milestones, risks, tradeoffs, and value.
  • Guide clients beyond recreating legacy workflows toward new workflows, decision rights, and the adoption behaviors required to realize value.
  • Orchestrate internal teams across Implementation, Solutions, Product, Engineering, Support, and Sales to keep outcomes moving.
  • Diagnose adoption risk early, align stakeholders, and restore momentum when programs stall.
  • Translate patterns in client friction into structured product, implementation, and account intelligence.

About You
You're a strategic client relationship owner who can multithread through messy, high-stakes operational change. You're comfortable standing on your own with senior stakeholders, you know when to pull in executive support from Higharc, and you can tell a clear story about where a customer is, where they need to go, what's at risk, and what decisions move them forward.
You bring curiosity and horsepower to quickly understand how builders operate across Architecture, Purchasing, Sales, and Operations. You're highly self-directed: you investigate ambiguity, form a point of view, and move work forward without close management.
You have:
  • 5+ years in client success, implementation leadership, enterprise account management, consulting, solutions, or program leadership, with direct ownership of complex, high-value customers or transformation programs
  • Strong executive communication skills and the ability to independently influence senior customer stakeholders
  • Excellent judgment in diagnosing customer risk, adoption friction, stakeholder misalignment, and organizational blockers
  • Strong consultative and cross-functional leadership instincts - you can challenge customers respectfully when legacy assumptions limit value, and lead across implementation, product, engineering, sales, support, and executive teams
  • Comfort using data, customer health signals, and AI-enabled tools to understand account health and adoption progress
  • The ability to synthesize project details into an accurate account narrative without owning every administrative detail
  • Willingness to travel 25%, with occasional fluctuations during customer launch periods

A major plus if you also bring:
  • Experience in residential homebuilding, construction technology, AEC, manufacturing, ERP, or other operationally complex industries
Working at Higharc
Remote work and travel: Our company is entirely remote, and has been since we were founded in 2018. Remote work means more time with family, less time commuting, and the flexibility to blend work and life. We value in-person collaboration and asynchronous deep-work time, which is why we schedule regular team meet-ups in our hubs across the US and, depending on the role, prioritize hiring in those hubs. If your role requires frequent travel beyond pre-scheduled team meet ups, we will represent that to the best of our ability as early as possible in the interview process.
Compensation and benefits: Higharc offers competitive salaries with significant equity, in a fast-growing, well-funded company. We provide comprehensive medical, dental, and vision coverage, with flexible PTO, and meaningful maternity/paternity leave to all U.S based employees that are full-time. You'll also have access to other big-company benefits such like short and long-term disability plans and a 401K. We also provide a stipend to create the ideal home office and support ongoing L&D.
Please note: we are seeing an uptick of fraudulent recruiting activity claiming to be associated with Higharc. All communication and outreach from our in-house team will come from an @higharc.com email address.

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