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Director Client Solutions Jobs in Worcester, MA (NOW HIRING)

Solution Architect

Southborough, MA · On-site

$63.25 - $83.25/hr

All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance. Position: Solution Architect (technical writer ...

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Director Client Solutions information

What does a director of client solutions do?

A Director of Client Solutions is responsible for overseeing the development and delivery of customized solutions to meet clients' needs. They work closely with sales, product, and operations teams to ensure client satisfaction, manage key relationships, and drive business growth. Their role often involves identifying new business opportunities, leading solution design, and ensuring projects are executed effectively. This position requires strong leadership, strategic thinking, and deep industry knowledge.

How does a director of client solutions typically collaborate with sales and product teams to address client needs?

A Director of Client Solutions often acts as a strategic bridge between clients, sales, and product teams. They work closely with sales to understand client objectives and with product teams to ensure solutions are tailored to those needs. This involves regular meetings, joint planning sessions, and ongoing feedback loops to refine offerings. Effective collaboration helps ensure high client satisfaction and drives innovation based on real-world client challenges.

What are the key skills and qualifications needed to thrive as a director client solutions, and why are they important?

To thrive as a Director Client Solutions, you need a strong background in client relationship management, business strategy, and solution development, typically supported by a bachelor’s or master’s degree in business, marketing, or a related field. Familiarity with CRM platforms, data analytics tools, and project management systems is essential, along with relevant certifications like PMP or Six Sigma being advantageous. Exceptional communication, leadership, and problem-solving skills set top performers apart in guiding teams and managing client expectations. These skills and qualifications are crucial for delivering tailored solutions that drive client satisfaction and business growth.

What is the difference between Director Client Solutions vs Client Services Manager?

AspectDirector Client SolutionsClient Services Manager
ResponsibilitiesOversees client solutions strategy, manages large accounts, leads sales and business developmentManages client accounts, ensures service delivery, maintains client relationships
Required CredentialsBachelor's degree, experience in sales, solutions consulting, or account managementBachelor's degree, experience in client management or customer service
Work EnvironmentStrategic, leadership-focused, often in corporate or agency settingsOperational, client-facing, in office or remote customer service teams

The main difference is that the Director Client Solutions focuses on strategic leadership, sales, and large account management, while the Client Services Manager handles day-to-day client relationships and service delivery. The director role involves higher-level planning and business growth initiatives, whereas the manager role emphasizes client retention and operational support.

What are the most commonly searched types of Client Solutions jobs in Worcester, MA?

The most popular types of Client Solutions jobs in Worcester, MA are:

What job categories do people searching Director Client Solutions jobs in Worcester, MA look for?

The top searched job categories for Director Client Solutions jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Director Client Solutions jobs?

Cities near Worcester, MA with the most Director Client Solutions job openings:

Client Solutions Director (Management Resources)

Robert Half

Westborough, MA • On-site

$72K - $82K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Job description

JOB REQUISITION

Client Solutions Director (Management Resources)

LOCATION

MA WESTBOROUGH

JOB DESCRIPTION

Robert Half is looking for professionals to join our business development team. As a Client Solutions Director in the Management Resources practice, you will focus on cultivating project and business consulting opportunities within finance and accounting, human resources and operations, and business systems and transformation. If you are a self-confident, motivated person with a strong work ethic and excellent communication skills, and enjoy a fast-paced environment, contact us today!

SUMMARY

As a Client Solutions Director, you will be responsible for:

  • Introducing our services via video, telephone, and in-person meetings with new and existing clients.
  • Developing enterprise-wide relationships with key stakeholders to present Robert Half's suite of offerings for complex client initiatives requiring senior-level professionals.
  • Researching trends in hiring, the labor market and the competitor landscape.
  • Delivering and analyzing marketplace insights and industry trends to clients to become a trusted business advisor.

QUALIFICATIONS

  • A business-related degree, ideally in finance or accounting. CPA and/or MBA a plus.
  • 5+ years of professional experience. Public/industry accounting/finance or professional services experience a plus.
  • Excellent negotiation, conflict management, problem solving and decision-making skills.
  • Strong relationship development and persuasive skills-at all levels of the organization.
  • Proficient in Microsoft office; knowledge of Salesforce or other CRM system a plus.

The typical salary range for this position is $72,000 to $82,000. The salary is negotiable depending upon experience andlocation. The position is eligible for a bonus based upon achievement of performance objectives.

Top Reasons to Work for Robert Half:

  • EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER -For more than 75 years, our history of success and strong client relationships provide a level of stability few companies can match.

  • PERFORMANCE = REWARD -We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), flexible spending and health savings accounts, life and accident insurance, adoption, surrogacy and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more atroberthalfbenefits.com.

  • UPWARD MOBILITY -With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond.

  • TOOLS FOR SUCCESS -We provide world-class training, client relationship management tools and advanced technology to help you succeed.

  • RESPECTED WORLDWIDE -Robert Half has appeared onFORTUNE magazine's list of "Most Admired Companies" since 1998, as well as numerous "Best Places to Work" lists around the world.

  • OUTSTANDING CORPORATE RESPONSIBILITY -We believe in an "Ethics First" philosophy, which means we are committed to social responsibility, promoting inclusion in the workplace, and actively participating in communities where we live and work. Learn more by downloading Robert Half's Corporate Responsibility Report atroberthalf.com/about-robert-half/corporate-responsibility.

Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance.

In your email please include the following:

  • The specific accommodation requested to complete the employment application.

  • The location(s) (city, state) to which you would like to apply.

For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

JOB LOCATION

MA WESTBOROUGH

Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948