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Director Client Solutions Jobs in Utah (NOW HIRING)

Patientco

Director, Client Marketing

Lehi, UT · On-site

ABOUT THIS POSITION The Director, Client Marketing plays a critical role in synthesizing client ... solutions and align to solve real client problems. * Synthesizes outcomes, benchmarks, and proof ...

Waystar

Director, Client Marketing

Lehi, UT · On-site

ABOUT THIS POSITION The Director, Client Marketing plays a critical role in synthesizing client ... solutions and align to solve real client problems. * Synthesizes outcomes, benchmarks, and proof ...

World Wide Technology

The Digital & AI Platforms organization at World Wide Technology is hiring an Associate Client Solutions Director (ACSD) to lead delivery of strategic digital and AI programs, build and strengthen ...

World Wide Technology

The Digital & AI Platforms organization at World Wide Technology is hiring an Associate Client Solutions Director (ACSD) to lead delivery of strategic digital and AI programs, build and strengthen ...

World Wide Technology

The Digital & AI Platforms organization at World Wide Technology is hiring an Associate Client Solutions Director (ACSD) to lead delivery of strategic digital and AI programs, build and strengthen ...

World Wide Technology

The Digital & AI Platforms organization at World Wide Technology is hiring an Associate Client Solutions Director (ACSD) to lead delivery of strategic digital and AI programs, build and strengthen ...

Arctiq, Inc.

Client Director

Salt Lake City, UT · On-site

$80K/yr

Effectively articulate the features and advantages of Arctiq solutions while managing and exceeding ... Ability to understand client pain points, anticipate their needs, and provide proactive solutions ...

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All JobsClient Solutions JobsDirector Client Solutions JobsDirector Client Solutions Jobs in Utah

Director Client Solutions information

See Utah salary details

$110.5K

$160.1K

$241.6K

How much do director client solutions jobs pay per year?

As of Aug 11, 2026, the average yearly pay for director client solutions in Utah is $160,057.00, according to ZipRecruiter salary data. Most workers in this role earn between $123,800.00 and $192,800.00 per year, depending on experience, location, and employer.

What is the difference between Director Client Solutions vs Client Services Manager?

AspectDirector Client SolutionsClient Services Manager
ResponsibilitiesOversees client solutions strategy, manages large accounts, leads sales and business developmentManages client accounts, ensures service delivery, maintains client relationships
Required CredentialsBachelor's degree, experience in sales, solutions consulting, or account managementBachelor's degree, experience in client management or customer service
Work EnvironmentStrategic, leadership-focused, often in corporate or agency settingsOperational, client-facing, in office or remote customer service teams

The main difference is that the Director Client Solutions focuses on strategic leadership, sales, and large account management, while the Client Services Manager handles day-to-day client relationships and service delivery. The director role involves higher-level planning and business growth initiatives, whereas the manager role emphasizes client retention and operational support.

What does a director of client solutions do?

A Director of Client Solutions is responsible for overseeing the development and delivery of customized solutions to meet clients' needs. They work closely with sales, product, and operations teams to ensure client satisfaction, manage key relationships, and drive business growth. Their role often involves identifying new business opportunities, leading solution design, and ensuring projects are executed effectively. This position requires strong leadership, strategic thinking, and deep industry knowledge.

How does a director of client solutions typically collaborate with sales and product teams to address client needs?

A Director of Client Solutions often acts as a strategic bridge between clients, sales, and product teams. They work closely with sales to understand client objectives and with product teams to ensure solutions are tailored to those needs. This involves regular meetings, joint planning sessions, and ongoing feedback loops to refine offerings. Effective collaboration helps ensure high client satisfaction and drives innovation based on real-world client challenges.

What are the key skills and qualifications needed to thrive as a director client solutions, and why are they important?

To thrive as a Director Client Solutions, you need a strong background in client relationship management, business strategy, and solution development, typically supported by a bachelor’s or master’s degree in business, marketing, or a related field. Familiarity with CRM platforms, data analytics tools, and project management systems is essential, along with relevant certifications like PMP or Six Sigma being advantageous. Exceptional communication, leadership, and problem-solving skills set top performers apart in guiding teams and managing client expectations. These skills and qualifications are crucial for delivering tailored solutions that drive client satisfaction and business growth.
What are the most commonly searched types of Client Solutions jobs in Utah? The most popular types of Client Solutions jobs in Utah are:
What are popular job titles related to Director Client Solutions jobs in Utah? For Director Client Solutions jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Director Client Solutions jobs in Utah look for? The top searched job categories for Director Client Solutions jobs in Utah are:
Director Client Solutions jobs near you
Infographic showing various Director Client Solutions job openings in Utah as of August 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $160,057 per year, or $77 per hour.

Client Solutions & Onboarding Manager

Les Olson IT

South Salt Lake, UT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

About the role
  • The Manager, Client Solutions & Onboarding leads the teams responsible for guiding managed IT clients through their complete lifecycle from initial discovery through successful operational transition. This role serves as the bridge between Sales, Engineering, and Operations to ensure a consistent, high-quality client experience while delivering scalable, standardized solutions.
  • The Manager, Client Solutions & Onboarding oversees all activities related to client discovery, solution validation, onboarding, implementation, documentation, operational readiness, stabilization, and offboarding. This leader is accountable for ensuring clients are successfully transitioned into Les Olson Managed IT Services with complete documentation, clear operational ownership, and a seamless customer experience.
  • This position leads a geographically distributed team of approximately 14 professionals across Salt Lake City, Ogden, St. George, Utah, and Las Vegas, Nevada.

Key Responsibilities
  • Lead, coach, and develop a distributed team of onboarding, implementation, documentation, and transition professionals.
  • Establish team goals, service standards, and key performance indicators (KPIs).
  • Oversee client solution discovery and requirements gathering in partnership with Sales and technical stakeholders.
  • Validate proposed solutions and implementation plans prior to onboarding.
  • Own the end-to-end onboarding process for new managed services clients, ensuring projects are delivered on time and within scope.
  • Coordinate resources across Engineering, Service Desk, Security, and Project teams to ensure successful implementations.
  • Ensure all client environments are fully documented, operationally ready, and meet company standards before service transition.
  • Lead operational readiness reviews and manage successful handoffs to support teams.
  • Develop and maintain standardized onboarding, transition, and offboarding procedures.
  • Drive process improvements, automation initiatives, and operational efficiencies that enhance the customer experience.
  • Monitor onboarding metrics and provide reporting on team performance, project success, and customer outcomes.

Qualifications
Required
  • Bachelor's degree in Business, Information Technology, or related field, or equivalent experience.
  • 5+ years of leadership experience within Managed Services, IT Operations, Professional Services, or Technical Delivery.
  • Experience leading client onboarding, implementation, project delivery, or service transition functions.
  • Strong understanding of Managed IT Services and service delivery best practices.
  • Proven ability to lead distributed teams and collaborate across multiple departments.
  • Exceptional communication, organizational, and problem-solving skills.

Preferred
  • Experience working for a Managed Service Provider (MSP).
  • ITIL Foundation, PMP, Agile, or similar certifications.
  • Experience with cybersecurity, cloud platforms, networking, and Microsoft technologies.
  • Demonstrated success building scalable operational processes in a growing organization.

Success in This Role
Performance will be measured by:
  • On-time onboarding and implementation delivery
  • Successful operational handoffs and transition readiness
  • Documentation quality and completion rates
  • Reduction in onboarding-related escalations
  • Client satisfaction throughout the onboarding process
  • Employee engagement and retention
  • Operational efficiency and revenue realization

If you're a collaborative leader who thrives on improving processes, developing high-performing teams, and creating exceptional client experiences, we'd love to hear from you.
Benefits
  • Paid Time Off
  • Sick Days
  • Paid Holidays
  • 401k match
  • Work-life Balance
  • Full Medical, Dental & Vision + HSA
  • Life Insurance
  • Local Volunteer Opportunities

About Les Olson IT
Les Olson IT is one of the fastest-growing and most capable technology service providers in the West. We do I.T. the LOC Way-through talent, passion, and compassion-driving continual growth and a strong market position by delivering superior service.
Unlike most technology companies, Les Olson IT has been in business for over 70 years. We are a family-owned and family-operated company, a tradition that began at the Olson family dinner table and continues today. From those beginnings, we have grown to more than 320 employees across nine locations in two states.
Les Olson Company strives every day to elevate people, whether it's our clients, our team members, or members of the local community.
  • We seek to elevate our clients by delivering cutting-edge IT strategy, security, solutions, and support. Each of our team members recognizes that they have a direct impact on the success of the local businesses we serve every day.
  • We seek to elevate every team member's career, firmly believing that customer success cannot happen without employee success. We do this by working with each employee to design a fulfilling career path that grows and evolves as they do.
  • We seek to elevate our local community members by rewarding our employees for volunteering at local charities and participating in our ongoing food drives.

Our work environment promotes both growth and balance. We encourage and support our employees in building meaningful, fulfilling paths, both professionally and personally. Les Olson Company offers competitive salaries, continuing education, generous benefits, and a fun, collaborative work environment. At the end of the day, it is the people that matter most to us!

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