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Director Client Services Operations Jobs in Florida

Director, Client Services

Tampa, FL · On-site

$250K - $300K/yr

US$250,000.00 To US$300,000.00 Annually Director, Client Services Location: Remote within the ... Analytical horsepower applied to operational reality. You structure ambiguous problems in real time ...

Director, Client Services

Tampa, FL · On-site

$250K - $300K/yr

US$250,000.00 To US$300,000.00 Annually Director, Client Services Location: Remote within the ... Analytical horsepower applied to operational reality. You structure ambiguous problems in real time ...

Skills Requirements: * 8-10 years of work-related experience, coaching and developing people in an environment focused on service quality and operations. * Prior experience managing client service ...

... services or operations management Demonstrated experience leading large, multi-level teams ... client satisfaction Strong analytical, problem-solving, and decision-making capabilities with the ...

Be Seen First

We are seeking an experienced Director of Client Services to lead key client relationships ... in a client service, operations, or relationship-management capacity strongly preferred.

Be Seen First

Support management with daily operations Requirements: * Strong communication and organizational ... Our client base is very diverse and includes professionals, manufacturing, and service companies as ...

Be Seen First

Support management with daily operations Requirements: * Strong communication and organizational ... Our client base is very diverse and includes professionals, manufacturing, and service companies as ...

Director of Client Services

FL · On-site +1

$120K - $130K/yr

The Director, Client Services leads Blossom's client-facing delivery organization across all ... Commercial and Operational Ownership * Owns the Client Services budget and is accountable for ...

Director of Client Services Full time Orlando, Florida Apply Now Save Job Job saved ABOUT GREYSTAR ... Knowledge of multifamily operations, development, pre-development services, and consulting ...

Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... operations, customer success, account leadership, or client service roles. What we offer ...

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Director Client Services Operations information

What does a director of client services operations do?

A Director of Client Services Operations oversees the delivery and quality of services provided to clients, ensuring that operations run efficiently and meet client expectations. They manage teams, streamline processes, and implement strategies to enhance client satisfaction and retention. This role often involves collaborating with other departments, analyzing performance metrics, and addressing any issues that arise in service delivery. Ultimately, they are responsible for maintaining strong client relationships and supporting business growth through operational excellence.

What are the key skills and qualifications needed to thrive as a director of client services operations?

To thrive as a Director of Client Services Operations, you need expertise in client relationship management, operational strategy, and business process optimization, often supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required, along with relevant certifications such as PMP or Six Sigma. Exceptional leadership, problem-solving, and communication skills help you motivate teams and build lasting client partnerships. These skills and qualities are crucial for ensuring high-quality service delivery, operational efficiency, and sustained client satisfaction.

What are the primary challenges faced by a director of client services operations when managing cross-functional teams?

A Director of Client Services Operations often navigates the complexities of coordinating across multiple departments, such as sales, support, and product development. Balancing competing priorities, aligning diverse teams with client objectives, and ensuring seamless communication can be challenging. Success in this role typically requires proactive problem-solving, strong leadership, and the ability to foster collaboration among team members with varied expertise. Additionally, adapting processes to meet evolving client needs and industry standards is crucial for maintaining high service quality.

What are the most commonly searched types of Client Services Operations jobs in Florida?

The most popular types of Client Services Operations jobs in Florida are:

What cities in Florida are hiring for Director Client Services Operations jobs?

Cities in Florida with the most Director Client Services Operations job openings:

Director, Client Services

Tampa, FL • On-site

$250K - $300K/yr

Other

Medical, Dental, PTO

Posted 13 days ago


Key responsibilities

  • Serve as primary advisor and executive sponsor for top-tier accounts, building and maintaining C-suite relationships.

  • Own the full commercial process from prospecting through close, renewal, and expansion, with a focus on strategic consulting.

  • Collaborate with delivery teams and coordinate pursuits with Salesforce account teams to ensure analytical work is realized in delivery.


Job description

Salary Range: US$250,000.00 To US$300,000.00 Annually

Director, Client Services

Location: Remote within the United States

Compensation: USD $250,000 – $300,000 OTE (50% Base / 50% Performance)

Travel: Up to 25% to client sites

The Work

Are you an experienced sales professional who prioritizes delivering true value from new client acquisition through to long-term client partnerships?

You should be motivated by achieving positive, measurable outcomes for clients who view you as a trusted advisor. In this role, you will lead the engagement strategy for enterprise Salesforce clients, managing the relationship from initial contact through years of growth. This is a consultative, revenue-generating position focused on navigating complex technology transformations leveraging the Salesforce platform and products. Rather than transactional sales, you will build a book of business by leveraging your professional network and acumen to provide strategic guidance to organizations as a peer and partner.

This is a quota-carrying role. If that's not what you're looking for, this isn't the right fit.

Who Will Succeed

Credible command of enterprise technology. Not that you architect a solution, but you can speak credibly about what a client’s technology should accomplish and where implementations fail.

Analytical horsepower applied to operational reality. You structure ambiguous problems in real time, in front of executives, in contexts where the analysis carries real commercial consequences.

Intellectual humility as discipline. Your value is helping clients see the true shape of a problem - working as a true partner to understand the breadth, depth, and complexity with your client, not for them.

Equal stature with the C-suite. You partner with clients as a peer and can point to moments where pushing back on an executive's framing produced a sharper analysis they then defended as their own.

Willingness to disqualify. You can describe deals you walked away from, fully aligned with why that decision was made, and without seeing it as failure.

Long-arc relationships. Your references have stayed with you across multiple engagements, roles, and organizational transitions.

Substantive vertical expertise. You know an industry's realities and language, and hold decision-maker relationships that predate this role.

Key Responsibilities

Serve as primary advisor and executive sponsor for top-tier accounts, building C-suite relationships that endure and growing a retainer-based book of business.

Own the full commercial process, prospecting through close, renewal, and expansion, with the discipline of strategy consulting rather than the velocity of transactional sales.

Run hypothesis-driven discovery, decline early capability demos in favor of diagnostic depth, and produce communications suitable for executive committees & boards.

Collaborate with delivery leads and technical architects so the analytical work is realized in delivery, and coordinate joint pursuits with Salesforce account teams while protecting Ateko's commercial and analytical integrity.

Qualifications

Required

7-10+ years in management consulting, technology consulting, professional services, or senior strategic advisory; strategy consulting backgrounds particularly relevant.

Proven commercial accountability: you have carried and exceeded a services-based revenue target in the $3M–$6M+ range and can speak to how, with emphasis on engagement quality over transaction volume.

5+ years of engaging directly with C-suite and board-level executives

Substantive vertical expertise with established decision-maker relationships.

Analytical and structured-communication capability at the strategy-consulting standard.

Working familiarity with enterprise technology platforms.

Resides and is legally authorized to work in the United States.

Preferred

Salesforce certifications or comparable platform fluency.

Experience combining consulting rigor with commercial accountability.

About Ateko

Ateko partners with enterprises on technology transformations too consequential to manage transactionally, at the intersection of strategy consulting and platform implementation. Our best clients choose us because we have the uncomfortable conversation early and hold the line on the rigor the work requires. We are deliberately smaller and more analytically rigorous than the integrators we compete against, not a limitation we apologize for, but the advantage our clients hire us for. We are actively deploying AI tools across the practice and expect practitioners to embrace them as those tools prove their value.

What We Offer

Remote-first and flexible, across the United States.

USD $250,000 – $300,000 OTE (50% Base / 50% Performance).

Three weeks vacation plus ten personal days (illness, family, mental health).

Medical and dental benefits.

Support for publishing, conference speaking, and profile development.

Peer-nominated recognition and performance bonuses.

A deliberately gender-balanced practice (near 50/50).

Pledge 1%: 20 working hours per year for volunteering.

Ateko is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.

Artificial intelligence may be used to screen, assess or select applicants

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