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Client Services Operations Manager Jobs in Florida

Lord Breakspeare Callaghan Llc

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Client Services & Operations Manager

Doral, FL · On-site

$19 - $23/hr

Busy CPA and tax firm looking for a highly organized and proactive person to manage client ... Support management with daily operations Requirements: * Strong communication and organizational ...

Lord Breakspeare Callaghan Llc

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Client Services & Operations Manager

Doral, FL · On-site

$19 - $23/hr

Busy CPA and tax firm looking for a highly organized and proactive person to manage client ... Support management with daily operations Requirements: * Strong communication and organizational ...

Senior Helpers

Client Services Manager

Sarasota, FL · On-site

$50K - $65K/yr

Client Services Manager Senior Helpers of Sarasota/Bradenton Senior Helpers is a national leader in in-home senior care, and our Sarasota/Bradenton office is expanding. We are seeking a Client ...

iQuor

Director Client Services

Fort Lauderdale, FL · On-site

Prior experience managing client service teams * Ability to organize, manage and prioritize work of ... Degree in Business Administration, Engineering, Operations Management or related field preferred.

Facility Management Company

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Senior Operations Manager

Tampa, FL · On-site

$119K - $125K/yr

The Senior Operations Manager is responsible for the effective management of a client services operation. The position drives team engagement and client satisfaction to ensure achievement of all ...

Solera

Operations Manager

Jacksonville, FL · On-site

Operations Manager About the Role Solera is seeking an experienced Operations Manager to lead high ... Partner with Workforce Management, Quality, Training, and Client Services to achieve business ...

Solera Corporation

Operations Manager

Jacksonville, FL · On-site

Operations Manager About the Role Solera is seeking an experienced Operations Manager to lead high ... Partner with Workforce Management, Quality, Training, and Client Services to achieve business ...

Solera

Operations Manager

Jacksonville, FL · On-site

Operations Manager About the Role Solera is seeking an experienced Operations Manager to lead high ... Partner with Workforce Management, Quality, Training, and Client Services to achieve business ...

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Client Services Operations Manager information

What does a Client Services Operations Manager do?

A Client Services Operations Manager oversees the daily operations of a client services team, ensuring that customers receive high-quality support and solutions. They are responsible for streamlining processes, managing staff, and coordinating with other departments to meet client needs. This role often involves monitoring performance metrics, handling escalated client issues, and driving improvements in service delivery. Ultimately, their main goal is to enhance client satisfaction and maintain strong client relationships.

How does a Client Services Operations Manager typically collaborate with other departments to ensure client satisfaction?

A Client Services Operations Manager works closely with teams such as sales, account management, and product development to coordinate client deliverables and resolve issues efficiently. They often serve as the communication bridge, ensuring that client feedback and needs are clearly conveyed to internal stakeholders. Regular cross-functional meetings and continuous process improvements are common, allowing the manager to streamline workflows and enhance the overall client experience. This collaborative approach not only helps maintain high client satisfaction but also fosters a culture of teamwork and accountability across departments.

What are the key skills and qualifications needed to thrive as a Client Services Operations Manager, and why are they important?

To excel as a Client Services Operations Manager, you need a solid background in client relationship management, process optimization, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, project management tools, and data analysis software is typically required. Exceptional communication, problem-solving, and organizational skills set top performers apart in this role. These abilities are crucial for ensuring high client satisfaction, efficient service delivery, and effective coordination within the organization.

What cities in Florida are hiring for Client Services Operations Manager jobs?

Cities in Florida with the most Client Services Operations Manager job openings:

Client Services Operations Manager jobs near you

Client Services & Operations Manager

Doral, FL • On-site

Lord Breakspeare Callaghan Llc
Accounting Services • 1 - 10 employees
Learn more about Lord Breakspeare Callaghan Llcexternal

$19 - $23/hr

Full-time

PTO

Re-posted 2 days ago

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Job description

Busy CPA and tax firm looking for a highly organized and proactive person to manage client communication, workflow coordination, onboarding, billing follow-up, and day-to-day office operations.

This is NOT a front desk/receptionist position. We are looking for someone who can help manage projects, keep clients on track, organize workflows, and support the overall operations of the firm.

Responsibilities:

  • Follow up with clients for missing documents and deadlines
  • Manage client communication by phone and email
  • Coordinate workflow and project status
  • Onboard new clients and assist with portal setup
  • Prepare invoices and follow up on payments
  • Help maintain organized systems and processes
  • Support management with daily operations

Requirements:

  • Strong communication and organizational skills
  • Ability to multitask and manage deadlines
  • Professional and detail-oriented
  • Comfortable working in a fast-paced environment
  • Experience in an accounting, tax, or professional office is a plus
  • Spanish and English required

Compensation:

Based on experience.

Please send resume and a short introduction about yourself.

Company Description

For more than 25 years Lord Breakspeare Callaghan LLC has been providing accounting, management and tax solutions for small and medium sized businesses and individuals. We specialize in delivering personalized solutions to meet our clients' diverse needs and help them navigate the complexities of financial and tax management with simplicity.

Based in Miami, Florida, an international gateway, we offer a wide range of accounting services to clients of more than two dozen countries. Our client base is very diverse and includes professionals, manufacturing, and service companies as well as clients who have extensive international exposure.

Because we know what is like to be a growing business, we are able to provide your enterprise with essential accounting services and reports that will help you make business decisions, oftentimes at a cost that is lower than paying a full-time accountant.