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Director Client Relations Jobs in Springfield, MA

Metropolis Technologies

Supervisor - Driving

Windsor Locks, CT

$24 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... good client relations and promoting a professional image and approach to the business ... tasks as directed by the Facility Manager. * Report any known accidents, observed or suspected ...

Metropolis Technologies

Supervisor - Driving

Windsor Locks, CT · On-site

$24 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... good client relations and promoting a professional image and approach to the business ... tasks as directed by the Facility Manager. * Report any known accidents, observed or suspected ...

River Valley Counseling

CBHI Supervisor

Chicopee, MA · On-site

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role involves direct client care, coordination with community services, administrative ... relations skills; knowledge of legal and ethical issues pertaining to the profession Licensing ...

Cigna

Managing Director, Head of Philippines

Bloomfield, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Senior Executive Leadership within Client and Customer Experience (U.S.-based) NOTE: This role will ... Governance & External Relations * Serve as the face of the company in the Philippines, representing ...

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Showing results 41-60

All JobsClient Relations JobsDirector Client Relations JobsDirector Client Relations Jobs in Springfield, MA

Director Client Relations information

See Springfield, MA salary details

$52.3K

$145.6K

$246.1K

How much do director client relations jobs pay per year?

As of Aug 16, 2026, the average yearly pay for director client relations in Springfield, MA is $145,603.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,200.00 and $194,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director client relations?

To thrive as a Director Client Relations, you need expertise in client management, strategic account planning, and a strong background in business or a related field, often supported by a bachelor’s or master’s degree. Familiarity with CRM software (such as Salesforce), data analytics tools, and client feedback systems is typically expected. Outstanding leadership, negotiation, and interpersonal communication skills help you foster long-term client partnerships and navigate complex issues. These capabilities are crucial for ensuring client satisfaction, retaining key accounts, and driving overall business growth.

What are some common challenges faced by directors of client relations, and how are they addressed?

Directors of Client Relations often face challenges such as managing conflicting client expectations, aligning internal teams with client needs, and handling escalations efficiently. These challenges are usually addressed by building strong communication channels, proactively identifying potential issues, and developing tailored solutions in partnership with both clients and internal stakeholders. Regular client check-ins, clear documentation, and continuous feedback loops help prevent misunderstandings and ensure high levels of satisfaction. Adaptability and solution-oriented thinking are essential for overcoming obstacles and maintaining trusting client relationships.

What is a director client relations?

A Director of Client Relations is responsible for managing and enhancing relationships with a company's clients to ensure satisfaction, retention, and business growth. They develop client engagement strategies, address concerns, and collaborate with internal teams to improve service delivery. This role typically involves analyzing client needs, overseeing account management, and identifying opportunities for upselling or cross-selling. Strong communication, problem-solving, and leadership skills are essential in maintaining long-term client partnerships.

What job categories do people searching Director Client Relations jobs in Springfield, MA look for?

The top searched job categories for Director Client Relations jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Director Client Relations jobs?

Cities near Springfield, MA with the most Director Client Relations job openings:

Director Client Relations jobs near you

ABI Resources - Now Hiring: Supervisor Support Managers

ABI Resources LLC

Manchester, CT • On-site

$33K - $40K/yr

Full-time, Part-time

Re-posted 13 days ago

Job description

ABI Resources - Now Hiring: Supervisor Support Managers

Join Our Mission at ABI Resources to empower and support lives across Connecticut. We are seeking a dedicated and experienced Supervisor Support Manager to lead and mentor our team of care professionals.
Our Mission:
At ABI Resources, we provide comprehensive support to individuals recovering from brain injuries, strokes, and TBIs. Our team's commitment is to enhance the quality of life for our clients in the comfort of their homes.
Role Overview - Supervisor Support Manager:
As a Supervisor Support Manager, you will play a critical role in ensuring the highest standards of care and support are delivered to our clients. You will be leading a team of dedicated professionals, fostering a culture of compassion, excellence, and continuous learning.
Key Responsibilities:
Team Leadership: Manage and support a team of direct care staff, including Home Health Aides, Personal Care Assistants, and Direct Support Professionals.
Quality Assurance: Monitor and ensure the quality of care provided, adhering to policies and best practices.
Training and Development: Facilitate ongoing training and professional development opportunities for team members.
Client Relations: Work closely with clients and families to understand their needs and ensure satisfaction with services provided.
Administrative Duties: Oversee scheduling, staff evaluations, and compliance with regulatory standards.
Qualifications:
Education: Bachelor’s degree in a related field (Healthcare Administration, Social Work, etc.).
Experience: Minimum of 3 years in a supervisory role within healthcare or disability support services.
Skills: Strong leadership, communication, and organizational skills. Empathy and ability to motivate and support a diverse team.
Requirements: Valid driver's license, personal vehicle, and proof of insurance. Must be at least 18 years of age.
Why Choose ABI Resources:
Impactful Leadership Role: Drive positive change and directly contribute to the well-being of our clients and professional growth of our team.
Supportive and Inclusive Culture: Be a part of a respectful and collaborative work environment.
Career Advancement: Opportunities for professional growth and development.
Equal Opportunity Employment:
ABI Resources is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Application Process:
Interested candidates are encouraged to apply through our website or indeed.
Join us in making a difference at ABI Resources. Your leadership can help shape the future of disability support services in Connecticut.
__________________________
Join Our Team at ABI Resources - Empowering Lives in Connecticut
A.B.I. RESOURCES
Home Health Aide
Personal Care Assistant
Caregiver
Direct Support Professional
Residential Support Worker
In-Home Supportive Services Worker
Home Care Assistant
Community Support Worker
Home Care Nurse
Family Support Specialist
Join a mission where your dedication and caring nature are not just valued, but pivotal. We are seeking individuals who aspire to make a lifelong impact in a professional setting, driven by consistency and a heartfelt commitment to bettering lives. Here, you'll find more than a job - you'll discover a career path where your passion for helping others is the cornerstone of our success. Together, let's create a nurturing environment where your skills and compassion can thrive, making every day an opportunity to enhance lives and foster lasting, positive change. Your journey towards a fulfilling career starts here, where your ability to care creates endless possibilities.
Website: ABI Resources
Our Mission:
At ABI Resources, we are dedicated to aiding individuals recovering from brain injuries, strokes, and traumatic brain injuries (TBI) in their journey towards recovery in the comfort of their homes. Our inclusive team culture ensures each member feels valued and appreciated, directly contributing to the life-changing care we provide to our clients across Connecticut.
Why Choose ABI Resources:
Supportive Team Culture: We believe in open communication, collaboration, and inclusivity. Your ideas and perspectives matter here, fostering a respectful and dignified work environment.
Flexible Scheduling: Whether you’re seeking full-time or part-time roles, weekday or weekend schedules, we offer various options to suit your lifestyle.
Meaningful Work: Join us in making a significant difference in the lives of incredible individuals and families in our community.

Roles and Responsibilities:
Comprehensive Support: Assist clients in all aspects of home and community life, ensuring safety and promoting independence.
Professional Friendship: Establish a healthy, supportive bond with clients.
Daily Living Assistance: Help with personal hygiene, dressing, and maintaining a clean, organized living space.
Health and Wellness Management: Coordinate and attend medical appointments, encourage consistent exercise, and facilitate social activities.

Joining ABI Resources - What You Need:
Education: High school diploma or equivalent.
Experience: Preferably 1 year in disability care (not mandatory).
Requirements: Valid driver's license, personal car, proof of insurance, and minimum age of 18.
References: Provide a recommendation from a personal or professional contact.
Equal Opportunity Employment:
ABI Resources proudly embraces diversity and equal opportunity. We’re committed to building a team that represents various backgrounds, perspectives, and skills.
Our Services:
Our team is composed of a variety of skilled professionals committed to providing compassionate care. This includes caregivers, Independent Living Skills Trainers (ILSTs), Personal Care Assistants (PCAs), Direct Support Professionals (DSPs), Companions, Recovery Assistants (RAs), Behavioral Health specialists, and Certified Nursing Assistants (CNAs). Each member brings specialized skills and dedication to ensure the highest quality of care and support for individuals with disabilities.
Collaborations and Partnerships:
Proudly working alongside the Money Follows the Person Program, Acquired Brain Injury ABI Waiver Program. DSS, DMHAS, CCC, SWCAA, WCAAA, ACR, Access Health, United Services, and others. We support the Connecticut Medicaid MFP and ABI Waiver Program, providing comprehensive disability support services across Connecticut.
Locations We Serve:
Fairfield, Hartford, Litchfield, Middlesex, New Haven, New London, Tolland, Windham, Bridgeport, New Haven, Stamford, Hartford, Waterbury, Norwalk, Danbury, New Britain, West Hartford, Greenwich, Fairfield, Hamden, Bristol, Meriden, Manchester, West Haven, Stratford, Milford, East Hartford, Middletown, Wallingford, Southington, Enfield, Shelton, Norwich, Groton, Trumbull, Torrington, Glastonbury, Naugatuck. Willimantic, Hartford, New Haven, New London, Waterbury, Bridgeport, New Britain, East Hartford, Ansonia, Norwich and many more.
Join Us:
We’re excited to welcome new team members who are passionate about making a difference. Thank you for considering ABI Resources. We look forward to meeting you.

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