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Director Client Relations Jobs in Portland, ME (NOW HIRING)

... direct supervisory services to the client/family. -Completes discharge documentation to meet ... employee relations and counseling as needed. -Maintains and submits all other documents in ...

... relations, and any deviation in the direction, status, or schedule of the project. * Run weekly ... Exceed client expectations by understanding client needs, wants, preferences and culture.

... client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores ... Maintains positive associate relations by resolving associate concerns and keeping associates ...

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Director Client Relations information

See Portland, ME salary details

$53.7K

$149.5K

$252.7K

How much do director client relations jobs pay per year?

As of Aug 19, 2026, the average yearly pay for director client relations in Portland, ME is $149,492.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,800.00 and $199,500.00 per year, depending on experience, location, and employer.

What is a director client relations?

A Director of Client Relations is responsible for managing and enhancing relationships with a company's clients to ensure satisfaction, retention, and business growth. They develop client engagement strategies, address concerns, and collaborate with internal teams to improve service delivery. This role typically involves analyzing client needs, overseeing account management, and identifying opportunities for upselling or cross-selling. Strong communication, problem-solving, and leadership skills are essential in maintaining long-term client partnerships.

What are the key skills and qualifications needed to thrive as a director client relations?

To thrive as a Director Client Relations, you need expertise in client management, strategic account planning, and a strong background in business or a related field, often supported by a bachelor’s or master’s degree. Familiarity with CRM software (such as Salesforce), data analytics tools, and client feedback systems is typically expected. Outstanding leadership, negotiation, and interpersonal communication skills help you foster long-term client partnerships and navigate complex issues. These capabilities are crucial for ensuring client satisfaction, retaining key accounts, and driving overall business growth.

What are some common challenges faced by directors of client relations, and how are they addressed?

Directors of Client Relations often face challenges such as managing conflicting client expectations, aligning internal teams with client needs, and handling escalations efficiently. These challenges are usually addressed by building strong communication channels, proactively identifying potential issues, and developing tailored solutions in partnership with both clients and internal stakeholders. Regular client check-ins, clear documentation, and continuous feedback loops help prevent misunderstandings and ensure high levels of satisfaction. Adaptability and solution-oriented thinking are essential for overcoming obstacles and maintaining trusting client relationships.

What are the most commonly searched types of Client Relations jobs in Portland, ME?

The most popular types of Client Relations jobs in Portland, ME are:

What job categories do people searching Director Client Relations jobs in Portland, ME look for?

The top searched job categories for Director Client Relations jobs in Portland, ME are:

Infographic showing various Director Client Relations job openings in Portland, ME as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $149,492 per year, or $71.9 per hour.

Residential Program Director - Gordon Green - Full time, salaried

The Opportunity Alliance

South Portland, ME • On-site

$75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 hours ago


Job description

Program Director - Gordon Green
Pay Rate: $75,000 annual salary
+ $5,000, Sign On Bonus!
The Opportunity Alliance is hiring a Residential Program Director with our Gordon Green adult residential program.
Gordon Green Residential Treatment Program, with a capacity of eight residents, provides trauma-informed treatment and support services to adults living with mental illness complicated by co-occurring chronic health conditions. At Gordon Green, adults with behavioral health and medical issues find a safe and secure home. Gordon Green provides services that help our residents live to their fullest abilities and thrive. The program works to address the complex needs of the residents, utilizing an integrated, individualized, resident-centered approach, managed 24-hours-a-day by staff trained in trauma informed care, mental health treatment, crisis intervention, and other best practices.
The Program Director is amanagementposition of a clinical, administrative and supervisory nature; responsible for overseeing operations and managing the full range of direct services program wide.
This position contributes to the accomplishment of the Agency's mission through the provision of:
  • supervising program staff and student interns
  • managing program milieu
  • working directly with clients
  • planning and directing the major activities of the program
  • performing administrative duties - ensuing adequate occupancy, budgeting and expense monitoring overseeing the collection of client one-to-one data
  • conducting on-going evaluation of and improvements in program activities.

This position is a great opportunity for an experienced Clinician to lead a residential program using a Trauma Informed Care and Harm Reduction Approach among other treatment modalities. The Director position is administrative in nature requiring strong leadership skills working with the VP and adherence to DHHS Office of Behavioral Health contracts.
Work is performed, reviewed, and evaluated under the supervision of the Vice President of Residentials.
Schedule: Full-Time, 40 Hour/Week, salaried position
Location: South Portland, ME
Qualifications:
  • Master's degree in Social Work or a related field (a related field includes psychology, sociology, case management, human development and child development) required.
  • LCSW or LCPC required. LADC licensure a plus.
  • Minimum of two years of experience in a related mental health or substance abuse and co-occurring disorders environment preferred. At least one-year of supervisory experience required.
  • Strong communication and conflict resolution skills.
  • Ability to work in a team environment required.
  • Flexible schedule is required.
  • Contracts that have Rider D: Must be able to successfully pass a criminal background, child protective service check & sex offender check
  • Must not be on the state or federal suspension and disbarment list.
  • Must pass CNA registry check
  • Must be able to pass pre-employment physical and TB screen.
  • Must be able to exert moderate physical effort with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, typing and frequently lift and carry small children or material weighing up to 25 pounds
  • Driving may be necessary to attend meetings and trainings and for the occasional need to meet with clients offsite and within the program service area. This may include transportation of clients or driving to agency location to complete work. A good driving record is required.

Benefits: Our benefits include but are not limited to:
(offered to full-time and part-time employees)
  • Generous paid time off accrual
  • 9 paid holidays per calendar year and up to 3 floating holidays per calendar year
  • Excellent medical benefits at very reasonable cost
  • Dental and Vision insurance options
  • Agency paid basic life insurance and STD & LTD disability insurances
  • 403(b) retirement with a generous agency match (all employees are eligible)
  • Tuition Reimbursement - offered once per year through an application process
  • The Opportunity Alliance (TOA) is a qualified employer under the Public Service Loan Forgiveness (PSLF) program.

To learn more about our benefits please visit, https://www.opportunityalliance.org/explore-our-benefits
Who we are
The Opportunity Alliance is "Helping People Reach for a Brighter Future".
Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.
The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service:
  • Mental Health & Wellness
  • Community Building
  • Family & Early Childhood Education
  • Economic Resources

If you are viewing this posting on a third-party site, please visit our website at https://opportunityalliance.wd1.myworkdayjobs.com/Careers to apply.
Please submit a cover letter and resume along with your application.
Thank you!