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Client Relations Manager Jobs in Portland, ME (NOW HIRING)

Manage scheduling, phone/online inquiries, check-in/out, intake forms, and patient records * Handle invoicing, quoting, and payment collection * Drive retention through outreach, follow-up, and ...

Environmental Project Manager

Saco, ME · On-site

$75K - $100K/yr

Leading and managing environmental projects and client relationships in the Saco, Maine, area ... Promotes positive client relations to obtain repeat business from existing clients, including ...

Leading and managing environmental projects and client relationships in the Saco, Maine, area ... Promotes positive client relations to obtain repeat business from existing clients, including ...

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly. * Client Relations : Develop and sustain strong client relationships, delivering customized ...

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly. * Client Relations : Develop and sustain strong client relationships, delivering customized ...

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly. * Client Relations : Develop and sustain strong client relationships, delivering customized ...

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly. * Client Relations : Develop and sustain strong client relationships, delivering customized ...

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly. * Client Relations : Develop and sustain strong client relationships, delivering customized ...

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Client Relations Manager information

See Portland, ME salary details

$30.1K

$59.5K

$101.7K

How much do client relations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client relations manager in Portland, ME is $59,542.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $67,400.00 per year, depending on experience, location, and employer.

What does a client relations manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as a client relations manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What are some common challenges faced by client relations managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

Infographic showing various Client Relations Manager job openings in Portland, ME as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $59,542 per year, or $28.6 per hour.

Client Relations Coordinator

CMS-ME LLC

Windham, ME • On-site

Full-time

Re-posted yesterday


Job description

Description:

Position Overview:


Confident Med Spa is a premier medical aesthetics practice serving New Hampshire and Maine. Since opening in 2022, we have experienced rapid growth by providing exceptional client care through a team of skilled nurses and nurse practitioners, supportive leadership, advanced technology, and ongoing professional development.

We are seeking a friendly, organized Client Relations Coordinator to join our team. This role is responsible for creating an outstanding client experience by managing front desk operations, coordinating patient communications, and supporting providers with functional medicine, telehealth, and aesthetic services. The ideal candidate is eager to assist both inside and outside of treatment rooms and thrives in a fast-paced, team-oriented environment.


Responsibilities

• Manage scheduling, phone/online inquiries, check-in/out, intake forms, and patient records

• Handle invoicing, quoting, and payment collection

• Drive retention through outreach, follow-up, and client education on services and promotions

• Support marketing, retail inventory, and front-of-house operations

• Prepare patients for visits and assist providers with wellness exams, hormone therapy, weight management, IV and peptide therapy

• Collect vitals, health history, and lab specimens; administer injections within scope

• Document encounters accurately in the EMR

• Support virtual visits: onboarding, tech readiness, consent, and follow-up communication

• Coordinate labs, prescriptions, and testing kits for telehealth patients

• Assist with laser, body contouring, facial, and IV hydration treatments and related patient education

• Maintain treatment room readiness and equipment/supply inventory

• Deliver a concierge-style experience and serve as a consistent point of contact for patients

• Escalate clinical concerns appropriately; support scheduling, referrals, and retention initiatives

• Follow OSHA, HIPAA, infection control, and laser safety protocols; maintain clean, stocked treatment and front-of-house areas

• Participate in training, chart audits, and team meetings

Requirements:

• High school diploma; Medical Assistant certification or relevant training

• Current CPR/BLS certification required; phlebotomy certification preferred

• 2+ years of customer service experience; medical aesthetics or sales experience a plus

• Comfortable with EMRs, telehealth platforms, POS systems, and Microsoft products

• Strong communication, organization, and multitasking skills; friendly, self-motivated, detail-oriented

• Able to work one weekend a month; some evenings as needed

• Able to stand for extended periods and lift up to 25 lbs