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Director Client Relations Jobs in Portland, ME (NOW HIRING)

Compass Group

Regional Director Of Operations

Portland, ME · On-site

$130K - $140K/yr

Regional Director Of Operations - Northern New England Reports To: RVP Salary: $130,000 - $140,000 ... Account Management & Client Relations: * Balance company goals and regulatory agency requirements ...

Compass Group

Regional Director Of Operations

Portland, ME · On-site

$130K - $140K/yr

Regional Director Of Operations - Northern New England Reports To: RVP Salary: $130,000 - $140,000 ... Account Management & Client Relations: * Balance company goals and regulatory agency requirements ...

Haley Ward

Environmental Project Manager

Saco, ME · On-site

$75K - $100K/yr

Our work philosophy emphasizes teamwork, mentoring, and direct communication to deliver successful ... Promotes positive client relations to obtain repeat business from existing clients, including ...

Haley Ward

Environmental Project Manager

Saco, ME

$75K - $100K/yr

Our work philosophy emphasizes teamwork, mentoring, and direct communication to deliver successful ... Promotes positive client relations to obtain repeat business from existing clients, including ...

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All JobsClient Relations JobsDirector Client Relations JobsDirector Client Relations Jobs in Portland, ME

Director Client Relations information

See Portland, ME salary details

$53.7K

$149.5K

$252.7K

How much do director client relations jobs pay per year?

As of Aug 19, 2026, the average yearly pay for director client relations in Portland, ME is $149,492.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,800.00 and $199,500.00 per year, depending on experience, location, and employer.

What is a director client relations?

A Director of Client Relations is responsible for managing and enhancing relationships with a company's clients to ensure satisfaction, retention, and business growth. They develop client engagement strategies, address concerns, and collaborate with internal teams to improve service delivery. This role typically involves analyzing client needs, overseeing account management, and identifying opportunities for upselling or cross-selling. Strong communication, problem-solving, and leadership skills are essential in maintaining long-term client partnerships.

What are the key skills and qualifications needed to thrive as a director client relations?

To thrive as a Director Client Relations, you need expertise in client management, strategic account planning, and a strong background in business or a related field, often supported by a bachelor’s or master’s degree. Familiarity with CRM software (such as Salesforce), data analytics tools, and client feedback systems is typically expected. Outstanding leadership, negotiation, and interpersonal communication skills help you foster long-term client partnerships and navigate complex issues. These capabilities are crucial for ensuring client satisfaction, retaining key accounts, and driving overall business growth.

What are some common challenges faced by directors of client relations, and how are they addressed?

Directors of Client Relations often face challenges such as managing conflicting client expectations, aligning internal teams with client needs, and handling escalations efficiently. These challenges are usually addressed by building strong communication channels, proactively identifying potential issues, and developing tailored solutions in partnership with both clients and internal stakeholders. Regular client check-ins, clear documentation, and continuous feedback loops help prevent misunderstandings and ensure high levels of satisfaction. Adaptability and solution-oriented thinking are essential for overcoming obstacles and maintaining trusting client relationships.

What are the most commonly searched types of Client Relations jobs in Portland, ME?

The most popular types of Client Relations jobs in Portland, ME are:

What job categories do people searching Director Client Relations jobs in Portland, ME look for?

The top searched job categories for Director Client Relations jobs in Portland, ME are:

Director Client Relations jobs near you
Infographic showing various Director Client Relations job openings in Portland, ME as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $149,492 per year, or $71.9 per hour.

Client Relations Coordinator

CMS-ME LLC

South Portland, ME • On-site

Full-time

Re-posted 28 days ago

Job description

Description:

Position Overview:


Confident Med Spa, a premier medical aesthetics practice and spa, opened in 2022 and is quickly becoming the fastest growing medical spa in New Hampshire and Maine. Confident Med Spa offers a team of highly skilled nurses and nurse practitioners, caring leadership, state of the art equipment, ongoing education, and opportunities to expand your skills. The company was founded on the belief the clients and employee experience should be at the forefront of the practice. The company is seeking a Client Relations Coordinator to help the growing medical spa continue to provide the best client experience possible. The ideal candidate will be willing and able assist the provider team both in and out of treatment rooms. This is a great opportunity for someone interested in medical aesthetics to begin their career and grow alongside the organization.



Responsibilities


  • Establish relationships with members and guests to grow and retain a client base
  • Responding to online inquiries and appointment requests
  • Gathering necessary demographic information from patients to create and update patient accounts
  • Using the computer system to generate invoices for patients according to prescribed procedures, while maintaining detailed patient records
  • Registering patients, completing check in and check out, and providing forms such as medical history and consent to patients for completion
  • Maintaining HIPAA compliance
  • Answering telephone calls and online inquiries
  • Assisting the President and location manager in managing marketing materials, stock, and supplies
  • Assisting the provider team in room preparation and client procedures as needed
  • Comfortability quoting and obtaining payment
  • Driving member retention through outreach via phone and email to current members along with following up with previous patients to ensure patient safety and engagement
  • Educating patients and potential patients on our services, products, promotions, and events
  • Attending and participating in both onsite and offsite events
  • Assisting the Aesthetics Coordinator, Assistant Practice Manager and Owners by completing assigned tasks as needed
  • Maintaining good housekeeping, including laundry, dusting, sweeping, and stocking as needed
  • Meeting monthly Practice goals while driving sales and patient satisfaction through personal performance




Requirements:

Requirements


  • High School Diploma
  • Ability to use various computer systems such as Microsoft products and point-of-sales systems
  • Candidates must have a minimum of 2 years customer service experience
  • Strong communication, high attention to detail, and rapport-building skills
  • Is a self-starter with drive, passion for aesthetics, and a friendly, outgoing personality
  • Ability to multi-task and present sound judgement
  • Strong math, analytical, and follow-up skills
  • Candidate must be able to work one weekend a month
  • Experience in medical aesthetics or sales preferred
  • Self-motivated and self-directed
  • Ability to focus on accuracy and detail
  • Excellent written and verbal communication skills
  • Ability to adapt to changing company priorities