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Director Capacity Planner Jobs (NOW HIRING)

... no direct people-management responsibilities . Key Responsibilities Hybrid Infrastructure Capacity Leadership * Lead capacity planning and performance engineering across: * Distributed compute ...

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Director Capacity Planner information

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$37K

$86.7K

$148K

How much do director capacity planner jobs pay per year?

As of Jun 26, 2026, the average yearly pay for director capacity planner in the United States is $86,720.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $127,000.00 per year, depending on experience, location, and employer.
What are the most commonly searched types of Capacity Planner jobs? The most popular types of Capacity Planner jobs are:
Experience Planner (Lobby)

Experience Planner (Lobby)

Hyatt Hotels Corporation

Lenox, MA • On-site

Full-time

Posted 8 days ago


Hyatt Hotels rating

7.1

Company rating: 7.1 out of 10

Based on 249 frontline employees who took The Breakroom Quiz

21st of 106 rated hotels


Job description

Summary:
Your journey begins now!
At Miraval Berkshires it is our ongoing purpose to bring imagination, authenticity and meaning to wellness. Each day we work to bring out the best in all we do for our guests and colleagues (you) to take comfort in.
Candidates interested in joining us on this journey need to believe in the power of the individual and understand that regardless of the job, every position has meaning and is important to Miraval's purpose.
Miraval is seeking an Experience Planner to join our Front Office team. As an Experience Planner, you are responsible for overseeing the Experience Planning once guests are on property, developing relationships with clients and offering helpful suggestions and solutions to experience planning needs. The purpose of this position is to optimize spa and programs bookings and assist guest relations when needed, providing superior customer engagement with a thoughtful approach to sales. In the lead position of this role, you will also be accountable to overseeing guest's needs; ensuring their requests are followed through on that are fielded by self and other experience planners on-site.
Essential Function Include:
  • Make authentic connections with Miraval guests.
  • Review Daily Manifest, highlighting guests who have not done any pre-planning. Ensuring you touch those guests while onsite and offer expertise in planning their stay.
  • In addition, review all guest's itineraries who are arriving to ensure services do indeed meet their documented goal. If needed, connect with them once on site as well.
  • To handle all email in boxes assigned to the reservations team and communicate with good verbal communication skills to guests via email.
  • To be proficient in all activities and services of Miraval and to personally experience some of the offerings to be able to describe the Miraval guest experience with firsthand knowledge.
  • To attend all training classes of Miraval information to stay current on all aspects of Miraval procedures, services and offerings.
  • Manage the waitlist daily to ensure any opportunity for a guest is completed in a timely manner.
  • Review the daily openings of spa and activities and maximize exposure to those opportunities but thoughtfully suggesting them to guests when meets their goal.
  • Complete daily and weekly reports as assigned.
  • Provide helpful and cooperative communication between sales, catering, front office and accounting on a regular basis and all departments as needed.
  • Be of assistance to Culinary, Programs and Spa when needing a program or service highlighted.
  • Other duties and responsibilities as assigned
  • Experience Planners will work on completing their monthly personal revenue goal by answering Experience Planner emails and ensure they are not missing opportunities on-site as well.
  • Work as directed on projects.
  • The above does reflect that of their home property, however since Reservations does operate as a collective at team - at times they may be asked to assist with the above tasks at their sister properties.
Miravalis a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in thewellness industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.
We thank you for your interest. Be well.
Miraval Berkshires offers:
• World class resort
• Awarded Fortune's 100 best companies to work for
• Unlimited use of our fitness center, yoga classes, golf, and lectures
• Competitive pay
• Positions with incentive & bonus packages
• $1,000 reimbursement for tuition and wellness
• Employee discounts on all spa services and programming
• Discounted and comped rates at Hyatt Hotels
• Positions with flexible schedules
Qualifications:
  • Minimum of 2 years of high-end sales and customer service experiences, sales/customers service and/or hospitality environment.
  • Advanced technology proficiency with thorough working knowledge of GDS, reservations software and booking systems (Resort Suite preferred)
  • Exceptional verbal and written communication skills with ability to skillfully articulate resort information to guests and new agents.
  • Previous experience in development and delivery of training information.
  • Exceptional time management, detail and organizational skills.
  • Must be a strong compassionate leader with a self-sacrificing personality.
  • Professional demeanor with exceptional verbal, written and electronic communication skills.
  • Must be completely flexible and be able to work weekdays, weekends, mid shifts, nights and holidays.
Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. R easonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

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About Hyatt

Sourced by ZipRecruiter

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1957