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Director Application Support Jobs in Rutherford, NJ

Application Support Technician

Manhattan, NY ยท On-site

$100K - $125K/yr

... Application Support Technician working in the Application Support group to support the ongoing ... Direct - Experience working with PeopleSoft Implementations in a government environment - Knowledge ...

This is a direct involvement technical role that requires individuality, precision, and an ... To be successful as an Application Support Engineer, you should have: * Practical experience with ...

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Showing results 1-20

Director Application Support information

See Rutherford, NJ salary details

$31.6K

$164.3K

$210K

How much do director application support jobs pay per year?

As of Jul 5, 2026, the average yearly pay for director application support in Rutherford, NJ is $164,321.00, according to ZipRecruiter salary data. Most workers in this role earn between $107,000.00 and $209,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Director of Application Support, and how can they be effectively managed?

A Director of Application Support often encounters challenges such as balancing resource allocation between urgent incident resolution and long-term system improvements, managing diverse stakeholder expectations, and ensuring the team stays updated with evolving technologies. Effective management involves fostering strong communication channels with business units and IT teams, implementing clear escalation protocols, and investing in ongoing training for team members. Building a proactive culture that emphasizes root cause analysis and continuous service improvement is also key to success in this role.

What does a Director of Application Support do?

A Director of Application Support oversees the teams and processes responsible for maintaining, troubleshooting, and improving software applications within an organization. They ensure that applications run smoothly, address user issues efficiently, and implement best practices for support and upgrades. This role involves collaborating with IT, development, and business units to align application performance with organizational goals, as well as managing budgets, staffing, and vendor relationships related to application support.

What are the key skills and qualifications needed to thrive as a Director of Application Support, and why are they important?

To thrive as a Director of Application Support, you need strong leadership abilities, in-depth knowledge of application management, and a relevant degree in computer science or a related field. Familiarity with IT service management frameworks (such as ITIL), ticketing systems, and enterprise software platforms is typically required, along with certifications like ITIL or PMP. Exceptional communication, problem-solving, and stakeholder management skills help build effective teams and foster collaboration across departments. These skills ensure reliable application performance, timely issue resolution, and alignment of IT services with organizational goals.
What job categories do people searching Director Application Support jobs in Rutherford, NJ look for? The top searched job categories for Director Application Support jobs in Rutherford, NJ are:
What cities near Rutherford, NJ are hiring for Director Application Support jobs? Cities near Rutherford, NJ with the most Director Application Support job openings:
Associate Director, Application Support Specialist

Associate Director, Application Support Specialist

Cohen & Steers

New York, NY โ€ข On-site

$130K - $140K/yr

Full-time

Posted 5 days ago


Job description

Job Title: Associate Director, Application Support Specialist
Department: Information Technology
Reports To: Director, Desktop Support
FLSA Code: Exempt
Estimated Salary: $130,000 - $140,000
Job Summary:
Provide application support to all trading and non-trading systems and processes. Ensure the guaranteed availability of applications for the firm and assist in problem management and resolution. Assist in the testing of changes to applications and the operating environment. Create a knowledge base for customer support and other documentation. Cohen & Steers is committed to an inclusive culture, valuing diversity in support of our people and clients.
Major Responsibilities/Activities:
  • Deliver support to all business users, investigating and resolving application errors, data discrepancies
  • Partner directly with customer support through user requests and queries, which may include ad-hoc data reports and analysis
  • Assist with process testing, data migration, system integration and deployment to the end user
  • Document processes, issues/bugs and resolution
  • Maintain and track production related bugs and communicate status to business users, management and team
  • Provide overnight/weekend testing support for the applications/systems, as the need arises
  • Create solutions and automate jobs/processes, write scripts and stored procedures

Minimum Requirements:
  • 7-10 years' experience in application support and development within the financial industry
  • 7-10 years' experience with MS SQL Server (Stored procedures, views, scripts) and SSRS
  • Strong knowledge of web services and internet technologies and proficiency with SDLC processes, FTP/SFTP, HTML, XML, MS Access, and other scripting languages with an emphasis on PowerShell
  • Experience working with enterprise job scheduling tool/application, such as JAMS, is a plus
  • Possess familiarity with order management system functionality (CRD OMS) such as trading blotters, portfolio manager analytical tools, compliance module reporting, order history and FIX connectivity is a plus
  • Bachelor's degree
  • Demonstrates inclusive behaviors in support of a culture that values diverse perspectives
  • Agrees to comply with the firm's hybrid work policy ("work from home policy," as aligned with the Company's employee handbook), which currently requires reporting to the Company's New York City office four (4) days per week, with one (1) remote workday permitted.

Note: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The job title or duties and responsibilities may be changed by the Company at any time.