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Director Application Support Jobs in Rutherford, NJ

Provide application support for Pathology LIS systems including, but not limited to, interfaces ... Reporting to: Associate Director, Application Services Helpful Links: Compensation Philosophy ...

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Director Application Support information

See Rutherford, NJ salary details

$31.6K

$164.3K

$210K

How much do director application support jobs pay per year?

As of Jul 5, 2026, the average yearly pay for director application support in Rutherford, NJ is $164,321.00, according to ZipRecruiter salary data. Most workers in this role earn between $107,000.00 and $209,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Director of Application Support, and how can they be effectively managed?

A Director of Application Support often encounters challenges such as balancing resource allocation between urgent incident resolution and long-term system improvements, managing diverse stakeholder expectations, and ensuring the team stays updated with evolving technologies. Effective management involves fostering strong communication channels with business units and IT teams, implementing clear escalation protocols, and investing in ongoing training for team members. Building a proactive culture that emphasizes root cause analysis and continuous service improvement is also key to success in this role.

What does a Director of Application Support do?

A Director of Application Support oversees the teams and processes responsible for maintaining, troubleshooting, and improving software applications within an organization. They ensure that applications run smoothly, address user issues efficiently, and implement best practices for support and upgrades. This role involves collaborating with IT, development, and business units to align application performance with organizational goals, as well as managing budgets, staffing, and vendor relationships related to application support.

What are the key skills and qualifications needed to thrive as a Director of Application Support, and why are they important?

To thrive as a Director of Application Support, you need strong leadership abilities, in-depth knowledge of application management, and a relevant degree in computer science or a related field. Familiarity with IT service management frameworks (such as ITIL), ticketing systems, and enterprise software platforms is typically required, along with certifications like ITIL or PMP. Exceptional communication, problem-solving, and stakeholder management skills help build effective teams and foster collaboration across departments. These skills ensure reliable application performance, timely issue resolution, and alignment of IT services with organizational goals.
What job categories do people searching Director Application Support jobs in Rutherford, NJ look for? The top searched job categories for Director Application Support jobs in Rutherford, NJ are:
What cities near Rutherford, NJ are hiring for Director Application Support jobs? Cities near Rutherford, NJ with the most Director Application Support job openings:
Application Support Engineer

Application Support Engineer

Capstone Investment Advisors

New York, NY • On-site

Full-time

Retirement

Posted 29 days ago


Job description

We see the world differently at Capstone Investment Advisors. You will, too.
Capstone Investment Advisors, LLC ("Capstone") is a global asset manager, dedicated to exploring alpha opportunities in derivatives and complementary strategies that persist across market cycles. With approximately $12.5 billion of AUM (as of May 1, 2026) and 306 employees, Capstone is headquartered in New York with offices in London, Amsterdam, Stamford, Los Angeles, Boston, Tokyo, Milan, Texas, and Maryland. Since 2004, through strategic insight, market-leading expertise, and advanced technology, we have sought to anticipate and harness the complexities of world markets, creating unique opportunities for our clients, team, and industry.
With our sophisticated, global client base, we recognize that our success is deeply connected to real people. For that reason, we take a human approach to everything we do, focusing largely on collaborative performance. Our workflow and process are built around the belief that by sharing ideas, we achieve greater outcomes. This gives you greater access to resources, direct exposure to senior leadership, and new opportunities to experiment and innovate.
Overview:
We are looking for a technically curious support engineer to join our Front Office Technology team. Your foundation will be owning the reliability and day-to-day operation of Keystone -- Capstone's in-house trading platform -- working directly alongside portfolio managers, quant researchers, traders, and operations teams to ensure the system performs when it matters most.
But this role is about more than keeping the lights on. We're investing heavily in AI-assisted operations, infrastructure observability, and automating away the manual checks and reactive firefighting that define legacy support functions. We want someone who treats every repeated manual task as a bug to fix, every alert gap as an engineering problem, and every incident as an opportunity to build something that prevents the next one. You will contribute directly to that modernisation -- writing Python tooling, building Grafana dashboards, developing AI-assisted incident detection, and shaping how operational support looks at Capstone over the next few years.
This is an on-call role. You will be expected to respond to production issues outside standard hours. What we're looking for is someone who leans into that responsibility while consistently working to reduce the frequency and manual burden of those moments through better tooling and automation.
Responsibilities and Impact:
Operate and support
  • Monitor and maintain the health of our technology platform (Keystone) and related trading applications throughout the trading day
  • Respond to and resolve production incidents across trading systems, managing communications with investment, risk, and operations teams
  • Perform QA testing for new functionality ahead of release
  • Liaise with external brokers and vendors on order flow and market data issues
  • Collaborate with development teams to escalate and resolve complex technical problems
  • Build and maintain relationships with business stakeholders across investment and middle office teams

Build and automate
  • Identify repeating failure patterns and help engineer permanent solutions rather than recurring workarounds
  • Develop and maintain Grafana dashboards and alerting infrastructure to shift the team from reactive troubleshooting to proactive detection
  • Maintain clear, high-quality documentation of systems, workflows, and runbooks
  • Build automated solutions to handle recurring operational checks, reducing manual intervention and improving system observability
  • Contribute to Capstone's AI capabilities in an operational context

Our future colleague has these skills:
  • Bachelor's degree in an IT related discipline
  • 3-5 years of experience in a production or application support function, ideally within financial services or a trading environment
  • Basic Python skills
  • Working knowledge of FIX protocol, Linux, and SQL Server
  • Experience with observability or monitoring tools (Grafana, or similar)
  • Familiarity with trading or execution systems (EMSX, Flextrade, or similar EMS)
  • Exposure to market data platforms, Git, and Jira
  • Curiosity about AI/LLM tooling and how it can be applied in an operational context
  • The resilience to operate under pressure during market hours, and the drive to make those moments rarer over time

Benefits & Compensation Information:
Our team is our most important asset and investment. We value and respect our colleagues and their well-being inside and outside the workplace and our culture reflects this. We offer a robust and competitive benefits program to ensure the well-being of our colleagues.
Some benefits included in this role are:
  • Training and development opportunities
  • Robust Wellness Resources: Physical, Mental and Financial
  • Time-Off, Retirement and Commuter Benefits
  • Gym Reimbursement and other Discounts

The applicable base salary range for this role is $150,000-$180,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
In addition to base compensation, this role is eligible for an annual incentive plan.
To learn even more about being part of the team, visit us online: Careers - Capstone (capstoneco.com)
Don't forget to follow us on LinkedIn
Capstone's Commitment
At Capstone, we value a diverse, equitable, and inclusive workplace where all employees feel appreciated and respected. Our commitment to a nondiscriminatory approach extends equal opportunities for employment and advancement across our programs, departments, and locations. We actively seek and appreciate a variety of life experiences and heritages and advocate for the amplification of all voices.
At Capstone, we're all about creating a workplace where you can thrive and make a real impact. We value innovation, teamwork, trust, and discipline, and we know you do too.
Experimentation: We love fresh ideas and encourage you to try new things. Here, you'll have the freedom to innovate and help shape our strategies.
Collaboration: We're big on teamwork. You'll join a supportive community where everyone's input matters, and we learn from each other every day.
Trust: We believe in building strong, honest relationships. You'll be part of an environment where your contributions are respected and integrity is key.
Discipline: In our fast-paced world, staying focused is crucial. We commit to high standards and a disciplined approach, helping you grow both personally and professionally.
Be part of a team that values your creativity and dedication. Together, let's push boundaries and achieve great things.
Equal Opportunity EmployerCapstone is committed to creating an inclusive environment where we welcome people of different backgrounds. Capstone considers applications for employment without regard to all applicable protected characteristics, including race, color, religion, ethnicity, national origin, gender, sexual orientation, gender identity or expression, age, parental status, veteran status, or disability status.