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Director Application Support Jobs in Rutherford, NJ

Application Analyst II

West Orange, NJ · On-site

$91K - $129K/yr

They are primarily responsible for the overall build of the workflows, system configurations, change documentation and support of operations for the application. They are self-directed and work with ...

Application Analyst III

West Orange, NJ · On-site

$100K - $142K/yr

... support of operations for the application. They are self-directed and work with minimal supervision and are a knowledge resource for Application Analysts I & II. The Application Analyst III is ...

Application Analyst III

West Orange, NJ · On-site

$100K - $142K/yr

... support of operations for the application. They are self-directed and work with minimal supervision and are a knowledge resource for Application Analysts I & II. The Application Analyst III is ...

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Director Application Support information

See Rutherford, NJ salary details

$31.6K

$164.3K

$210K

How much do director application support jobs pay per year?

As of Jun 14, 2026, the average yearly pay for director application support in Rutherford, NJ is $164,321.00, according to ZipRecruiter salary data. Most workers in this role earn between $107,000.00 and $209,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Director of Application Support, and how can they be effectively managed?

A Director of Application Support often encounters challenges such as balancing resource allocation between urgent incident resolution and long-term system improvements, managing diverse stakeholder expectations, and ensuring the team stays updated with evolving technologies. Effective management involves fostering strong communication channels with business units and IT teams, implementing clear escalation protocols, and investing in ongoing training for team members. Building a proactive culture that emphasizes root cause analysis and continuous service improvement is also key to success in this role.

What does a Director of Application Support do?

A Director of Application Support oversees the teams and processes responsible for maintaining, troubleshooting, and improving software applications within an organization. They ensure that applications run smoothly, address user issues efficiently, and implement best practices for support and upgrades. This role involves collaborating with IT, development, and business units to align application performance with organizational goals, as well as managing budgets, staffing, and vendor relationships related to application support.

What are the key skills and qualifications needed to thrive as a Director of Application Support, and why are they important?

To thrive as a Director of Application Support, you need strong leadership abilities, in-depth knowledge of application management, and a relevant degree in computer science or a related field. Familiarity with IT service management frameworks (such as ITIL), ticketing systems, and enterprise software platforms is typically required, along with certifications like ITIL or PMP. Exceptional communication, problem-solving, and stakeholder management skills help build effective teams and foster collaboration across departments. These skills ensure reliable application performance, timely issue resolution, and alignment of IT services with organizational goals.
What job categories do people searching Director Application Support jobs in Rutherford, NJ look for? The top searched job categories for Director Application Support jobs in Rutherford, NJ are:
What cities near Rutherford, NJ are hiring for Director Application Support jobs? Cities near Rutherford, NJ with the most Director Application Support job openings:

Senior Director, Global Commercial Sales & Marketing (CGT)

Fresenius Kabi USA, LLC

Newark, NJ

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago


Job description

Job SummaryThe Senior Director of Global Commercial Sales and Marketing (Cell and Gene Therapy Technologies) will play a critical role in shaping and executing the company's global commercial strategy within the MedTech CGT division. Reporting to the Head of Portfolio Management and CMO, the Senior Director will be responsible for leading the global commercial operations and P&L management for the CGT business. The candidate will be responsible for overseeing all aspects of the business related to sales, marketing, field application support, and product management. This leadership role requires a strategic vision, operational excellence, and the ability to drive growth in a fast-paced and evolving market. The Senior Director will play a key role in shaping a globally consistent yet regionally adaptable strategy for growth, managing cross-functional teams, and delivering high-quality, customer-centric solutions in the CGT sector. This position will also be responsible for making high-level decisions on operations and investments, advising the executive leadership and management teams, and building and maintaining relationships with key stakeholders and partners.
*Priority will be given to candidates who are in proximity to the Lake Zurich, IL U.S. headquarters. If not near Lake Zurich, expect to travel up to 40%.
* Salary Range: $200,000-240,000.
* Position is eligible to participate in an annual bonus plan with a target of 22% of the base salary.
* Position is eligible to participate in our medium-term incentive plan.
* Final pay determinations will depend on various factors, including, but not limited to experience level, education, knowledge, skills, and abilities.
* Our benefits and programs are comprehensive and thoughtfully crafted to ensure our colleagues live healthy lives and have support when it matters most. Benefits offered include a 401(k) plan with company contributions, paid vacation, holiday and personal days, employee assistance program, and health benefits to include medical, prescription drug, dental and vision coverage.Responsibilities
  • Develop and execute the commercial strategy to grow revenue, expand market share, and enhance the organization's position in the CGT space. Lead business planning, forecasting, and performance tracking to meet and exceed financial and strategic objectives.
  • Establish and implement strategies that have short to mid-term (1-3 years) impact on business results in alignment with the organization objectives. Provide input and advice for long-term (5-10) year strategies.
  • Oversee the sales and business development teams to drive customer acquisition and retention across key market segments (including big pharma, biotech and academic/research). Develop strategic partnerships, identify new business opportunities, and support customer-facing sales teams to optimize sales processes and achieve revenue targets, while ensuring alignment with the overall business strategy.
  • Oversee the internal marketing team to drive brand awareness, product positioning, and demand generation. Develop and implement integrated marketing campaigns, including digital content, events, and public relations efforts. Represent Fresenius Kabi to customers and industry peers with regards to technology and opportunities. Collaborate with Product and R&D teams to communicate the value proposition of the CGT technologies to various stakeholders.
  • Oversee the Product Management team for full product lifecycle, including product development, launch, and sustaining activities. Work closely with R&D and manufacturing to ensure products meet market needs, are scalable, maintain quality, and maintain competitive differentiation. Ensure effective go-to-market strategies for new product launches.
  • Oversee the Technical Application Support and Field Application Specialist teams to provide technical application expertise, training, product optimization, and troubleshooting to ensure customer satisfaction and successful implementation of our products. Identify opportunities to improve the customer experience and ensure seamless product adoption.
  • Partner with R&D, Operations, and Regulatory teams to ensure alignment between commercial and technical objectives. Provide market insights to inform product life cycle management and help shape future innovations..
  • Research and maintain deep understanding of the CGT market, including technologies, competitors, trends, news, and customer needs to inform short-term and long-term strategy planning. Able to communicate accurately and comprehensively regarding the current state of the industry.
  • Manage the commercial P&L, ensuring cost control, budget adherence, and financial targets are met. Provide regular reports to the executive team on sales, marketing, and product performance. Implement clear KPIs and performance metrics to track the impact of strategies and initiatives.
  • Build, mentor, and lead high-performing teams. Conduct periodic checkpoints to maintain open lines of communication to promote accountability, ensure alignment, and remove roadblocks. Promote top talent and ensure the team has the skills and resources needed to succeed.

Job Requirements:

  • Bachelor's Degree required.
  • 12+ years of experience, with 10+ years of hands-on Cell and Gene Therapy technologies/tools product development experience, or equivalent.
  • 7+ years of experience in managing people.
  • Proven experience managing large program portfolios and complex project implementations.
  • Ability to manage, lead, and motivate a team of direct reports while also effectively influencing and directing groups of people without direct reporting relationships.
  • Ability to effectively operate amidst a complex global matrix structure.
  • Excellent general and technical writing skills.
  • Ability to travel internationally up to 25% and stay also for a longer period (up to 2 weeks in a row) on business trips.
Additional Information

We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability,401K with company contribution, andwellness program.

Please note that joining our team does not create a guaranteed or permanent employment arrangement. All employment is atwill, meaning both the employee and Fresenius Kabi have the right to end the employment relationship at any time, in accordance with applicable federal and state laws.

Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.