Florence, KY · On-site
$14.50 - $19.75/hr
... orders. We're making history and the good news is that we've only just begun. At Amazon you get to ... Within Customer Service, there are opportunities in process improvement, customer experience, data ...
Florence, KY · On-site
$14.50 - $19.75/hr
... orders. We're making history and the good news is that we've only just begun. At Amazon you get to ... Within Customer Service, there are opportunities in process improvement, customer experience, data ...
$75 - $95/hr
This role will serve as a key operational partner to the Director of Amazon & E-tail Sales and ... Support documentation of processes and workflows.**Supervisory Responsibilities**: None ...
$75 - $95/hr
This role will serve as a key operational partner to the Director of Amazon & E-tail Sales and ... Support documentation of processes and workflows.**Supervisory Responsibilities**: None ...
$50 - $70/hr
This role will support the Director of Retailer.com in the growth of the Amazon business for ... processes remain compliant. * Monitor competitive activity, pricing, assortment, promotional ...
$50 - $70/hr
This role will support the Director of Retailer.com in the growth of the Amazon business for ... processes remain compliant. * Monitor competitive activity, pricing, assortment, promotional ...
Paducah, KY · On-site
Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ... performance metrics, process improvement or lean techniques experience Amazon is an equal ...
Paducah, KY · On-site
Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ... performance metrics, process improvement or lean techniques experience Amazon is an equal ...
Paducah, KY · On-site
Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ... performance metrics, process improvement or lean techniques experience Amazon is an equal ...
Paducah, KY · On-site
Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ... performance metrics, process improvement or lean techniques experience Amazon is an equal ...
London, KY · On-site
Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ... performance metrics, process improvement or lean techniques experience Amazon is an equal ...
London, KY · On-site
Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ... performance metrics, process improvement or lean techniques experience Amazon is an equal ...
Shepherdsville, KY · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ...
Shepherdsville, KY · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ...
Shepherdsville, KY · On-site
$61K - $82K/yr
... process improvement initiatives and Lean tools Supervisory Responsibilities: You and your team of Transportation Associates are responsible for Amazon customers receiving their orders. You are ...
Shepherdsville, KY · On-site
$61K - $82K/yr
... process improvement initiatives and Lean tools Supervisory Responsibilities: You and your team of Transportation Associates are responsible for Amazon customers receiving their orders. You are ...
Hebron, KY · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ...
Hebron, KY · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ...
Campbellsville, KY · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ...
Campbellsville, KY · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ...
$100 - $140/hr
Manage order flow across DTC, Amazon, and marketplace channels -- ensuring accurate and timely fulfillment from purchase through delivery * Coordinate with the eCommerce 3PL on order processing ...
$100 - $140/hr
Manage order flow across DTC, Amazon, and marketplace channels -- ensuring accurate and timely fulfillment from purchase through delivery * Coordinate with the eCommerce 3PL on order processing ...
Campbellsville, KY · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ...
Campbellsville, KY · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ...
Shepherdsville, KY · On-site
$61K - $82K/yr
... process improvement initiatives and Lean tools Supervisory Responsibilities: You and your team of Transportation Associates are responsible for Amazon customers receiving their orders. You are ...
Shepherdsville, KY · On-site
$61K - $82K/yr
... process improvement initiatives and Lean tools Supervisory Responsibilities: You and your team of Transportation Associates are responsible for Amazon customers receiving their orders. You are ...
Shepherdsville, KY · On-site
$61K - $82K/yr
... process improvement initiatives and Lean tools Supervisory Responsibilities: You and your team of Transportation Associates are responsible for Amazon customers receiving their orders. You are ...
Shepherdsville, KY · On-site
$61K - $82K/yr
... process improvement initiatives and Lean tools Supervisory Responsibilities: You and your team of Transportation Associates are responsible for Amazon customers receiving their orders. You are ...
Shepherdsville, KY · On-site
Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ... performance metrics, process improvement or lean techniques experience Amazon is an equal ...
Shepherdsville, KY · On-site
Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ... performance metrics, process improvement or lean techniques experience Amazon is an equal ...
Shepherdsville, KY · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ...
Shepherdsville, KY · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ...
Shepherdsville, KY · On-site
Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ... performance metrics, process improvement or lean techniques experience Amazon is an equal ...
Shepherdsville, KY · On-site
Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ... performance metrics, process improvement or lean techniques experience Amazon is an equal ...
Shepherdsville, KY · On-site
Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ... performance metrics, process improvement or lean techniques experience Amazon is an equal ...
Shepherdsville, KY · On-site
Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ... performance metrics, process improvement or lean techniques experience Amazon is an equal ...
$100 - $110/hr
... process solutions that support Amazon's fleet operations and our dealers' operations. This role ... direct authority across multiple organizations. The anticipated annual salary range for this ...
$100 - $110/hr
... process solutions that support Amazon's fleet operations and our dealers' operations. This role ... direct authority across multiple organizations. The anticipated annual salary range for this ...
Hebron, KY · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ...
Hebron, KY · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered ...
| Aspect | Director Amazon Order Processing | Amazon Order Fulfillment Manager |
|---|---|---|
| Responsibilities | Oversees entire order processing operations, strategy, and team management | Manages daily fulfillment activities, warehouse operations, and order accuracy |
| Required Credentials | Bachelor's degree, experience in supply chain or logistics, leadership skills | Bachelor's degree, logistics or warehouse management experience, operational skills |
| Work Environment | Corporate office, cross-functional teams, strategic planning | Warehouse facilities, operational teams, hands-on management |
| Industry Usage | Used in large-scale e-commerce companies like Amazon for strategic oversight | Used in fulfillment centers for daily operational management |
The main difference is that the Director Amazon Order Processing focuses on strategic oversight and leadership of the entire order processing system, while the Amazon Order Fulfillment Manager handles daily warehouse operations and order accuracy. Both roles require logistics knowledge but differ in scope and responsibilities.
The most popular types of Amazon Order Processing jobs in Kentucky are:
The top searched job categories for Director Amazon Order Processing jobs in Kentucky are:
Cities in Kentucky with the most Director Amazon Order Processing job openings:
$14.50 - $19.75/hr
Full-time
Re-posted 27 days ago
7.4
Based on 7,154 frontline employees who took The Breakroom Quiz
5th of 39 rated national retailers
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We're making history and the good news is that we've only just begun.
At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages.
The work is beyond fulfilling and delivering customer orders; it's making sure we put smiles on customer's faces.
Key job responsibilities
As a Delivery Station Customer Service Associate, you will be responsible for:
Communicating with customers directly in-person, in addition to communicating via phone and email
Empathizing with and prioritizing customer needs
Upholding company values and respecting every customer
Resolving issues and setting appropriate expectations with customers
Clearly understanding and responding appropriately to the issues that customers present
Consistently composing grammatically correct, concise, and accurate written responses to customer issues
Approaching problems logically and with good judgment to ensure the appropriate customer outcome
Making quick and effective decisions on behalf of the customer
Working a flexible Full-Time (40+ hours per week) schedule
Performing the following tasks, with or without reasonable accommodation
Carry, lift, push and pull up to 49 pounds
Frequently push, pull, squat, bend and reach
Stand and walk during shifts lasting up to 12 hours
Work in an environment where the noise level varies and can be loud (hearing protection will be provided)
Work in an environment where the temperature may vary due to outside weather conditions and is not controlled
A day in the life
You'll be based at one of our last-mile delivery warehouses, where Amazon's leading logistics system operates. As orders are dispatched and delivered, you'll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you'll be informing our delivery partners
Where you notice a delivery issue, you'll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of Amazon's logistics, you'll develop logistical and customer expertise that sets Amazon apart. You'll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.
About the team
Our mission is to be Earth's most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team
We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers' happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers' most complex issues.
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon's customer service even better, and we need excellent people to make that happen.
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development
10,000+ Employees
Seattle, WA, US
