Director Advising Student Success Center Jobs (NOW HIRING)

Senior Academic Advisor, Daniels Student Success Center Advising and Engagement
Job no: 499015
Work type: Staff Full-Time
Location: Denver, CO
Categories: Academic Advising, Admission / Financial Aid
Division: Daniels College of Business
The University is located in Denver, Colorado, a city known for its dynamic blend of business, innovation and world-class recreation. Denver is consistently ranked by Forbes and Kiplingers Magazine as one of the top cities for young professionals and recent college graduates. The University of Denver is a private institution founded in 1864. It serves a population of more than 5,200 undergraduate and 6,200 graduate students as a research-intensive institution. The beautiful campus is located approximately seven miles from downtown with easy access to public transportation.
With a long tradition of excellence and innovation, the Daniels College of Business prepares students to succeed in a dynamic, changing world. We are a high-achieving community of students, staff and faculty that inspires one another to think in new ways, perform at higher levels, and transform organizations and communities. Daniels is ranked among the top business schools and is the only business school in Colorado to receive rankings and recognition from BusinessWeek, the Financial Times, U.S. News & World Report and Forbes. The Daniels College of Business (DCB) offers a variety of baccalaureate, graduate, PhD and certificate programs which are detailed at https://daniels.du.edu/
Position Summary
The Senior Academic Advisor in Advising and Engagement within the Daniels Student Success Center (SSC) provides proactive, relationship-centered advising to support student progression, academic planning, and connection to the Daniels student experience. This role serves as a key point of support for students and contributes to retention, belonging, and academic student success through timely guidance, outreach, and referrals.
The Student Success Center serves as an integrated hub for academic advising, student engagement, career readiness, experiential learning, and student support within Daniels. As part of the SSC, the Senior Academic Advisor helps students navigate and plan their academic journey, connect with resources across the center, and build a strong sense of belonging through the student life cycle.
Essential Functions:

• This position's primary responsibility will be student caseload, with an assignment at or near NACADA standards.
• Student caseload management through proactive, relationship-centered advising for undergraduate and graduate business student populations (including minors + certificates).
• Academic advising that supports progression, decision-making, and timely degree completion.
• Retention-focused outreach and follow-up for students who may need additional support.
• Guidance related to academic planning, policies, campus resources, and student success strategies.
• Support for student milestones, transitions, and key student experiences.
• Communication with students regarding deadlines, requirements, opportunities, and next steps.
• Identification and escalation of student concerns that require additional intervention or coordinated support.
• Accurate and timely documentation of advising interactions, student needs, and follow-up actions.
• Contribution to a consistent, student-centered advising model aligned with retention and engagement goals.
• Participate in Student Success Center student engagement opportunities as applicable.
• Participate in committee work as needed by the Student Success Center unit.

Knowledge, Skills, and Abilities

• Ability to work independently under general direction.
• Ability to collaborate effectively in a team-based environment.
• Understanding of advising-intensive, student-centered, and co-curricular program operations.
• Able to navigate or learn Banner, Degree Works (audit), Salesforce, Airtable, and additional technological tools.
• Strong organizational, planning, communication, and interpersonal skills.
• Ability to quickly read, understand, and correct student degree audits.
• Ability to identify student needs and customize responses accordingly.
• Ability to manage multiple functions simultaneously without sacrificing quality or accuracy.

Required Qualifications

• Bachelor's degree.
• Master's degree preferred in Higher Education, Business, or a related field
• One to three (1-3) years of experience in academic advising, student services, counseling, or a related field

Working Environment
• Standard office environment
• Unexpected interruptions occur often and stress level is moderate
• Noise level is quiet to moderate
Physical Activities
• Ability to work in front of a computer for extended periods of time.
• Occasionally required to move about the office/campus.
Work Schedule
Monday - Friday, 8:00 a.m. - 4:30 p.m. Evenings and weekends as needed. In accordance with the University's flexible work policy, this position is eligible to be considered for partial remote work. Further details regarding this plan will be determined with the hiring manager and are dependent on division and team-specific needs.
Application Deadline
For consideration, please submit your application materials by 4:00 p.m. (MST) September 11, 2026.
Special Instructions
Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.
Salary Grade Number:
The salary grade for the position is 8.
Salary:
The salary for this position is $58,000.
The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate's sex or any other protected status.
Benefits:
The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.
Please include the following documents with your application:
1. Resume
2. Cover Letter
The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital, family, or parental status, pregnancy or related conditions, national origin, disability, or status as a protected veteran. The University of Denver does not discriminate and prohibits discrimination on the basis of race, color, national origin, ancestry, age, religion, creed, disability, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital family, and parental status, pregnancy, genetic information, military enlistment, or veteran status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the University's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; the Equal Pay Act; the Colorado Equal Pay for Equal Work Act; the Colorado Protecting Opportunities and Worker's Rights ("POWR") Act; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For more information, please see the University of Denver's Non-Discrimination-Statement.
All offers of employment are based upon satisfactory completion of a criminal history and National Sex Offender Registry background check.
Advertised: August 28, 2026
Applications close: September 11, 2026
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