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Direct To Consumer Jobs in Washington, DC (NOW HIRING)

Oxford Home Lending is one of the fastest growing direct-to-consumer mortgage companies in the nation. We are actively seeking high-energy individuals to represent our company and grow with us. We ...

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Direct To Consumer information

See Washington, DC salary details

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$13

$13

How much do direct to consumer jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for direct to consumer in Washington, DC is $13.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $13.61 per hour, depending on experience, location, and employer.

What is a direct to consumer job?

A Direct To Consumer (DTC) job involves working for a company that sells products or services directly to customers, bypassing traditional retail channels or intermediaries. Professionals in DTC roles focus on building brand relationships, managing online sales channels, optimizing customer experiences, and using data-driven strategies to attract and retain customers. These roles can span marketing, e-commerce, customer support, logistics, and more, all with the goal of delivering a seamless and personalized experience from brand to buyer.

What are the key skills and qualifications needed to thrive as a direct to consumer manager?

To thrive as a Direct to Consumer (DTC) Manager, you need a solid background in e-commerce strategy, digital marketing, and analytics, often supported by a degree in marketing, business, or a related field. Familiarity with e-commerce platforms (such as Shopify or Magento), CRM systems, and digital advertising tools like Google Analytics and Facebook Ads Manager is essential. Strong communication, data-driven decision-making, and problem-solving abilities help you stand out in this role. These skills ensure successful customer acquisition, retention, and revenue growth in a rapidly evolving digital marketplace.

What are some common challenges faced by professionals in direct to consumer roles, and how can they be addressed?

Professionals in Direct To Consumer roles often encounter challenges such as rapidly shifting consumer preferences, the need for robust digital marketing strategies, and maintaining seamless customer experiences across online platforms. Staying agile and leveraging data analytics to understand customer behavior are key to addressing these challenges. Additionally, close collaboration with marketing, operations, and customer service teams helps ensure consistent messaging and efficient fulfillment, which are crucial for DTC success.

What is the difference between Direct To Consumer vs Customer Service Representative?

AspectDirect To ConsumerCustomer Service Representative
Required CredentialsVaries; often includes marketing, sales, or business backgroundCustomer service training, communication skills
Work EnvironmentOnline platforms, e-commerce settingsCall centers, retail stores, online support
Employer & IndustryDirect-to-consumer brands, e-commerce companiesAny industry with customer interaction
Search & Comparison IntentUnderstanding sales channels, marketing rolesCustomer support, communication skills

While both roles involve customer interaction, a Direct To Consumer professional focuses on marketing and sales directly to consumers through online channels, whereas a Customer Service Representative handles customer inquiries and support across various industries. The roles differ in skills, environment, and primary objectives but both are essential for customer engagement.

What are popular job titles related to Direct To Consumer jobs in Washington, DC?

For Direct To Consumer jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Direct To Consumer jobs in Washington, DC look for?

The top searched job categories for Direct To Consumer jobs in Washington, DC are:

Infographic showing various Direct To Consumer job openings in Washington, DC as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $28,314 per year, or $13.6 per hour.

Senior Mortgage Advisor

Lower

Columbia, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Job description

Oxford Home Lending is one of the fastest growing direct-to-consumer mortgage companies in the nation. We are actively seeking high-energy individuals to represent our company and grow with us. We are people-driven and are committed to our team members' individual success.

Job Description:

Oxford Home Lending is one of the fastest growing direct-to-consumer mortgage companies in the nation. We are actively seeking high-energy individuals to represent our company and grow with us. Our commitment is to provide extensive training on the newest loan products while providing a stream of top performing leads. We are people-driven and are committed to our team members' individual success. We offer in-house processing, advanced technology, and tools that will help you succeed!

Why Oxford?

True six-figure expectation for our Sr. Mortgage Advisors

The industry's best inbound direct mail lead platform

Dedicated and trained in-house team providing warm live transfer leads

$2.5 million marketing budget for 40 Sr. Mortgage Advisors

One of the best compensation plans in the country, ranging from 80-125 bps

o Bonus tiers can be achieved via units or volume (rewarding you for the higher of the two)

State of the art technology

Company-paid state licensing program and continued education

Company provided assistant program and other production triggers for top producers

Multiple career paths, potential for growth

Close loans in as little as 15 days

Financial stability- backed by the LWR Family of Corporations

Qualifications:

  • You're self-motivated, driven by high-performance, and enjoy seeing financial reward for your hard work.
  • You love sales and have an infinite love for providing second-to-none customer service.
  • You're passionate about the mortgage industry and want to make a difference for your customers.
  • You have at least one year of experience as a mortgage loan officer (MLO), originator, or officer with a strong track record of closing loans.

Job Description:

  • Engage with the industry's best-in-class leads that we provide you. We produce thousands of direct mail inbound phone calls monthly. In addition, we have an in-house call center that provides a continuous supply of live transfers.
  • Represent Oxford Home Lending in the market in a positive manner and network to create additional loan opportunities for yourself and the company.
  • Generate new and repeat sales by providing product information and outstanding customer service.
  • Educate customers about features and benefits of products, making recommendations as appropriate to improve customer satisfaction and increase sales.
  • Interview prospective borrowers to analyze financial and credit data to determine customer's financing objectives.
  • Present price, credit, and terms in accordance with company standards and regulatory requirements.

Benefits (starting within 30 days):

  • Medical/dental/vision
  • Paid holidays
  • Paid time off
  • Paid Parental leave.
  • Life insurance
  • Short- and long-term disability
  • 401K with company match
  • Competitive compensation plan
  • Corporate wellness program
  • Discount on home mortgage refinances or purchases.

All correspondence is understood by all parties upon further communication to be confidential until candidates is recommended for hire.

Oxford Home Lending provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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