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Direct To Consumer Jobs in Virginia (NOW HIRING)

Field Canvassing Team Lead

Norfolk, VA ยท On-site

$70K - $80K/yr

Trusted by more than 1 million homeowners across the US and Canada, we are America's largest direct-to-consumer full-service provider of branded home services and products. Our products, including ...

Trusted by more than 1 million homeowners across the US and Canada, we are Americas largest direct-to-consumer full-service provider of branded home services and products. Our products, including the ...

Field Canvassing Team Lead

Ashland, VA ยท On-site

$70K - $80K/yr

Trusted by more than 1 million homeowners across the US and Canada, we are Americas largest direct-to-consumer full-service provider of branded home services and products. Our products, including the ...

Field Canvassing Team Lead

Ashland, VA ยท On-site

$70K - $80K/yr

Trusted by more than 1 million homeowners across the US and Canada, we are America's largest direct-to-consumer full-service provider of branded home services and products. Our products, including ...

Senior Business Analyst

Mclean, VA ยท On-site

$90 - $130/hr

Support direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel * Help build targeted insights to inform the design and ...

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Showing results 1-20

Direct To Consumer information

What is a direct to consumer job?

A Direct To Consumer (DTC) job involves working for a company that sells products or services directly to customers, bypassing traditional retail channels or intermediaries. Professionals in DTC roles focus on building brand relationships, managing online sales channels, optimizing customer experiences, and using data-driven strategies to attract and retain customers. These roles can span marketing, e-commerce, customer support, logistics, and more, all with the goal of delivering a seamless and personalized experience from brand to buyer.

What are the key skills and qualifications needed to thrive as a direct to consumer manager?

To thrive as a Direct to Consumer (DTC) Manager, you need a solid background in e-commerce strategy, digital marketing, and analytics, often supported by a degree in marketing, business, or a related field. Familiarity with e-commerce platforms (such as Shopify or Magento), CRM systems, and digital advertising tools like Google Analytics and Facebook Ads Manager is essential. Strong communication, data-driven decision-making, and problem-solving abilities help you stand out in this role. These skills ensure successful customer acquisition, retention, and revenue growth in a rapidly evolving digital marketplace.

What are some common challenges faced by professionals in direct to consumer roles, and how can they be addressed?

Professionals in Direct To Consumer roles often encounter challenges such as rapidly shifting consumer preferences, the need for robust digital marketing strategies, and maintaining seamless customer experiences across online platforms. Staying agile and leveraging data analytics to understand customer behavior are key to addressing these challenges. Additionally, close collaboration with marketing, operations, and customer service teams helps ensure consistent messaging and efficient fulfillment, which are crucial for DTC success.

What is the difference between Direct To Consumer vs Customer Service Representative?

AspectDirect To ConsumerCustomer Service Representative
Required CredentialsVaries; often includes marketing, sales, or business backgroundCustomer service training, communication skills
Work EnvironmentOnline platforms, e-commerce settingsCall centers, retail stores, online support
Employer & IndustryDirect-to-consumer brands, e-commerce companiesAny industry with customer interaction
Search & Comparison IntentUnderstanding sales channels, marketing rolesCustomer support, communication skills

While both roles involve customer interaction, a Direct To Consumer professional focuses on marketing and sales directly to consumers through online channels, whereas a Customer Service Representative handles customer inquiries and support across various industries. The roles differ in skills, environment, and primary objectives but both are essential for customer engagement.

What are popular job titles related to Direct To Consumer jobs in Virginia?

For Direct To Consumer jobs in Virginia, the most frequently searched job titles are:

What cities in Virginia are hiring for Direct To Consumer jobs?

Cities in Virginia with the most Direct To Consumer job openings:

Infographic showing various Direct To Consumer job openings in Virginia as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 100% In-person job distribution.

Sales Manager - Consumer Direct Channel & Realtor Referral Growth

CMS Mortgage Solutions Inc

Virginia Beach, VA โ€ข On-site

$131K/yr

Full-time

Re-posted 26 days ago


Job description

Why CMS Mortgage?

At CMS Mortgage, we don’t just close loans – we build careers, empower teams, and set new industry standards. With licenses in 25 states and an award-nominated team, we’re on a mission to scale fast and impact lives nationwide. Join us as a Sales Manager and lead the transformation of our Consumer Direct Channel, all while empowering loan officers to maximize their realtor referral success. This isn’t just a job – it’s a career in the making.

Role Highlights:

As the Sales Manager, you’ll take the reins of our Consumer Direct Channel, where you’ll build and scale a robust pipeline of consumer-driven leads through top-tier digital strategies. But that’s just the beginning. You’ll also play a crucial role in coaching our loan officers, arming them with the tools, training, and insights to create and nurture powerful realtor referral channels.

What You’ll Do:

  • Lead the Consumer Direct Channel: Build a direct-to-consumer powerhouse with targeted digital marketing, including social media, paid ads, PPC, and more.
  • Empower Loan Officers: Collaborate with our loan officers to grow their realtor referral channels, providing personalized strategies, proven methods, and ongoing support.
  • Drive Results & Scale Impact: Track key performance metrics (KPIs) to ensure we’re always on target and finding new ways to improve.
  • Foster a Culture of Growth: Be a part of our mission to help loan officers expand their client networks and thrive in both the Consumer Direct and Referral models.

What We’re Looking For:

  • Experience: 5+ years in sales management, preferably within the mortgage, finance, or real estate industry.
  • Leadership: A proactive leader with a passion for training and motivating teams.
  • Analytical Insight: Ability to use data to drive decision-making and growth strategies.
  • Innovative Mindset: Comfortable with rapid change, you bring fresh ideas and a creative approach to building scalable channels.

What You’ll Get:

  • Competitive base salary + performance-based commissions.
  • Opportunity to be part of an award-winning company in a pivotal growth phase.
  • Access to industry-leading training and development resources.
  • A supportive, ambitious culture focused on teamwork, integrity, and impact.

Ready to elevate your career in mortgage sales with CMS Mortgage? Apply now to shape the future of consumer-direct mortgage sales and make a difference!