Direct To Consumer Jobs in Massachusetts (NOW HIRING)

We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don't just want you to work here. We want you to grow and thrive here.
We're embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday – working together in person and choosing where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Well, we're growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.

We're looking for a Retail Sales Forecasting & Planning Manager on the Sales Operations team to drive forecast This role sits side-by-side with our Retail account managers as their dedicated planning partner — jointly building promotional plans, forecasting units, and shaping account strategy for SimpliSafe's national retail accounts. You'll be the analytical engine behind each account manager, turning data into the plans they take to their retail partners, accuracy, sales performance reporting, and planning rigor across SimpliSafe's national retail accounts. In this role you will sit at the intersection of data, strategy, and execution — translating complex business trends into clear plans that support the retail sales organization and executive leadership.

Forecasting & Demand Planning

• Own weekly annual operating plan and quarterly reforecast across national retail club accounts; manage sell-in/sell-through planning to minimize excess returns.
• Co-own account forecasts, promo planning, collaborate with account managers for buyer meetings with emphasis on sku-level accuracy and then reporting.
• Partner on activation forecasting to support the go-to-market planning cycle and contribute to cross-functional scenario modeling with Finance and Direct-to-Consumer Forecasting teams.

Sales Reporting & GTM Visibility

• Manage weekly sales reporting for timely delivery to internal stakeholders; maintain recurring KPI reporting and surface trends, risks, and opportunities.
• Support migration of sales reporting into a self-serve business intelligence platform and contribute to activation and attrition reporting to monitor customer lifecycle performance.

Planning, Inventory & Tools

• Collaborate with Sales and Supply Chain on retail channel inventory allocation and manage retailer inventory allocation as needed.
• Monitor retailer supply and demand balances and operational metrics.
• Maintain retailer sell-through and sell-in sales forecast and communicate forecast, risks, and opportunities to the supply chain demand and/or supply planning team.
• Own data integrity, product cost and pricing accuracy, and platform adoption across sales planning tools; align supply and demand assumptions to improve forecast inputs.
• Build custom dashboards and reporting tools that deliver actionable insights, and apply AI tools to drive efficiencies across forecasting and planning workflows.

Cross-Functional Collaboration

• Build strong relationships across Sales, Finance, Direct-to-Consumer, Supply Chain, and Marketing; translate planning outputs into concise, executive-ready communications.
• Partner with analytics teams on KPI definitions, reporting standards, and best practices.
• Active participation in the the S&OP process and demand consensus.

• Bachelor's degree (BA/BS) required.
• 5+ years of experience in forecasting,planning, sales operations, finance, or a similar analytical role.
• Advanced Excel proficiency; experience with BI tools such as Hex, Tableau, or Power BI.
• Experience with retail and sales planning platforms; familiarity with Alloy preferred; SIOP knowledge a plus.
• Strong communicator with the ability to translate complex data for both sales partners and executive leadership.
• Detail-oriented and self-motivated, with comfort navigating ambiguity and evolving processes.

• Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a "no job too small" attitude, and an open, inclusive and humble style.
• One Team - Taking a highly collaborative approach to achieving success.
• Lift As We Climb - Investing in developing others and helping others around us succeed.
• Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

• A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive
• A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here)
• Free SimpliSafe system and professional monitoring for your home.
• Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.

The target annual base pay range for this role is $112,000 to $148,000

This target annual base pay range represents our good-faith estimate of what we expect to pay for this role. We use a market-based compensation approach to set our target annual base pay ranges and make adjustments annually. We carefully tailor individual compensation packages, including base pay, taking into consideration employees' job-related skills, experience, qualifications, work location, and other relevant business factors.

Beyond base pay, we offer a Total Rewards package that may include participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits. More details can be found here.

We're committed to fair and equitable pay practices, as well as pay transparency. We regularly review our programs to ensure they remain competitive and aligned with our values.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.