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Direct Support Professional Jobs in Alberta (NOW HIRING)

Brandt

Utilize call logging tools as directed. * Maintain control of company vehicle inventory, ensuring ... Ability to be positive and professional towards internal and external challenges. * Ability to ...

Aerotek

Customer Support Associate

Edmonton, AB · On-site

... personally and professionally. At Aerotek, you can expect a dynamic and competitive work ... Selling Direct Deposit or electronic deposit and CashPay to all contractors and clients. * Managing ...

Aerotek

Customer Support Associate

Calgary, AB · On-site

... personally and professionally. At Aerotek, you can expect a dynamic and competitive work ... Selling Direct Deposit or electronic deposit and CashPay to all contractors and clients. * Managing ...

Kids U

Campus Float - Centennial

Calgary, AB · On-site

$18/hr

Family Support & Professional Conduct * Greet families warmly at drop-off and pick-up, assisting with transitions as directed. * Uphold confidentiality, professionalism, and Fueling Brains' culture ...

Tapestry, Inc.

Sales Support Associate I

Leduc, AB · On-site

Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit ... Welcome clients with warmth and professionalism; anticipate needs and provide personalized ...

Clark Builders

Project Safety Manager (CB)

Red Deer, AB · On-site

Lead, direct, support, and enforce Health, Safety & Environment (HSE) on the project. * Manage and ... Professional verbal and written communication skills and effective presentation delivery skills.

Clark Builders

Project Safety Manager (CB)

Edmonton, AB · On-site

Lead, direct, support, and enforce Health, Safety & Environment (HSE) on the project. * Manage and ... Professional verbal and written communication skills and effective presentation delivery skills.

Sonepar

Sales Support Specialist

Edmonton, AB · On-site

... Director of Sales and Sales team for customer projects and sales initiatives. This position is ... An extremely high professional approach to business * Excellent communication skills (oral ...

Air Partners

Operations Support Team Member

Calgary, AB · On-site

$19 - $21/hr

As directed by the senior leadership team, perform a variety of duties that will contribute to the ... Professional, polite and personable approach to dealing with clients, guests, and employees;

Air Partners

Operations Support Team Member

Calgary, AB · On-site

$19 - $21/hr

As directed by the senior leadership team, perform a variety of duties that will contribute to the ... Professional, polite and personable approach to dealing with clients, guests, and employees;

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All JobsDirect Support Professional JobsDirect Support Professional Jobs in Alberta

Direct Support Professional information

See Alberta salary details

$8

$13

$18

How much do direct support professional jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for direct support professional in Alberta is $13.32, according to ZipRecruiter salary data. Most workers in this role earn between $11.06 and $15.14 per hour, depending on experience, location, and employer.

What is a direct support professional?

Direct Support Professionals (DSPs) are caregivers who assist individuals with intellectual and developmental disabilities in their daily lives. They help with personal care, medication management, meal preparation, and transportation, while also supporting clients in achieving personal goals and participating in community activities. DSPs play a vital role in promoting independence, dignity, and quality of life for those they support.

What are some common challenges direct support professionals face when supporting individuals with disabilities, and how can they effectively handle them?

Direct Support Professionals (DSPs) often encounter challenges such as managing behavioral outbursts, ensuring effective communication with nonverbal individuals, and balancing the need for independence with safety. Handling these situations requires patience, empathy, and strong problem-solving skills. Many DSPs find it helpful to use individualized behavior support plans, maintain clear communication with team members, and participate in ongoing training. Building trust and understanding the unique needs of each individual also play a key role in overcoming daily challenges.

What is the difference between Direct Support Professional vs Personal Care Assistant?

AspectDirect Support ProfessionalPersonal Care Assistant
CertificationsCPR, First Aid, sometimes specialized trainingCPR, First Aid often required
Work EnvironmentAssisting individuals with disabilities in community or residential settingsProviding personal care in private homes or facilities
Employer & IndustryNonprofits, government agencies, healthcare providersHome care agencies, private clients

Both roles involve assisting individuals with daily activities, often requiring similar certifications like CPR and First Aid. However, Direct Support Professionals typically work in community or residential settings supporting people with disabilities, while Personal Care Assistants mainly provide personal care services in private homes. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are the key skills and qualifications needed to thrive as a direct support professional, and why are they important?

To thrive as a Direct Support Professional, you need a high school diploma or equivalent, basic caregiving knowledge, and an understanding of developmental disabilities. Familiarity with documentation systems, incident reporting tools, and sometimes CPR/First Aid certification is typically required. Patience, strong interpersonal skills, and empathy are crucial soft skills for effectively supporting individuals and building trust. These skills are vital for ensuring client safety, promoting independence, and delivering compassionate care tailored to each individual's needs.

Where do direct support professionals get paid the most?

Direct Support Professionals tend to earn higher wages in regions with a higher cost of living and greater demand for healthcare and social services, such as certain metropolitan areas. States or cities with a strong focus on healthcare, social services, or specialized care often offer higher pay rates for this role. Factors like experience, certifications, and the specific employer also influence salary levels.
More about Direct Support Professional jobs
What are popular job titles related to Direct Support Professional jobs in Alberta? For Direct Support Professional jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Direct Support Professional jobs in Alberta look for? The top searched job categories for Direct Support Professional jobs in Alberta are:
What cities in Alberta are hiring for Direct Support Professional jobs? Cities in Alberta with the most Direct Support Professional job openings:
Direct Support Professional jobs near you
Infographic showing various Direct Support Professional job openings in Alberta as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $27,707 per year, or $13.3 per hour.

Customer Support Center Representative

Finning

Calgary, AB

Full-time

Posted 13 days ago

Job description

Company:Finning CanadaNumber of Openings:1Worker Type:Temporary (Fixed Term)Position Overview:Fixed-Term Contract | Monday to Friday | 40 Hours per Week
Are you a customer-focused professional who enjoys helping people, solving problems, and working in a fast-paced environment? We are looking for a Customer Support Centre Representative to join our team on a fixed-term contract basis.
As the first point of contact for customers, you will play a critical role in delivering an exceptional customer experience by directing inquiries, coordinating service requests, and supporting branch operations. This position works Monday to Friday and includes occasional overnight on-call shifts each month.Job Description:
What You'll DoCustomer Support & Call Management
  • Answer and manage incoming customer calls in a high-volume environment.
  • Identify customer needs and connect them with the appropriate branch, department, or team member.
  • Provide professional, timely, and accurate customer service.
  • Handle sensitive and priority inquiries with discretion and professionalism.
Service Coordination
  • Gather customer information and service requirements.
  • Create and document service requests for branch follow-up and resolution.
  • Ensure all customer interactions are accurately recorded.
Chat & Digital Support
  • Respond to incoming customer chats and online inquiries.
  • Direct parts and service requests to the appropriate teams.
  • Collect key information and coordinate follow-up communication.
After-Hours Support
  • Participate in occasional overnight on-call rotations.
  • Monitor and respond to after-hours customer inquiries and urgent requests.
  • Accurately document and communicate call-out information to appropriate teams.
Operational & Administrative Support
  • Assist with maintaining accurate branch information and customer resources.
  • Support reception coverage when required.
  • Record and communicate customer feedback and operational updates.
  • Assist with reporting and administrative activities that support daily business operations.
Lead Generation & Customer Inquiries
  • Identify sales opportunities and submit customer leads.
  • Route customer inquiries to sales and support teams for follow-up.
  • Help ensure customers are connected with the right resources promptly.
What We're Looking ForQualifications
  • High School Diploma (Grade 12) or equivalent.
  • Minimum 1 year of experience in a customer service, call centre, receptionist, dispatch, or similar support role.
  • Experience working in a fast-paced, high-volume environment.
  • Strong computer skills, including Microsoft Office applications.
Skills & Abilities
  • Excellent verbal and written communication skills.
  • Strong customer service mindset with a focus on finding solutions.
  • Exceptional attention to detail and organizational skills.
  • Ability to multitask and prioritize competing demands.
  • Strong problem-solving and decision-making abilities.
  • Comfortable working independently and as part of a team.
  • Professional and confident when interacting with customers and stakeholders.
Why Join Us?
  • Monday to Friday schedule
  • Opportunity to work in a collaborative and supportive team environment.
  • Gain experience supporting customers across multiple business areas.
  • Play an important role in delivering excellent customer service and operational support.
  • Develop valuable experience with customer support and service management systems.

If you enjoy helping customers, coordinating multiple priorities, and being the person people can rely on to get things done, we'd love to hear from you.

Apply today to join our team as a Customer Support Centre Representative.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities.Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

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