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Support Service Worker Jobs in Alberta (NOW HIRING)

Alberta Health Services

Service Worker I

Edmonton, AB

CA$22.33 - CA$24.38/hr

The Service Worker I is an exciting role within the multidisciplinary team for the Albert Kidney ... Current Basic Cardiac Life Support - Health Care Provider (BCLS-HCP) certification. Must be able to ...

Alberta Health Services

Service Worker I

Edmonton, AB · On-site

CA$22.33 - CA$24.38/hr

The Service Worker I is a key member of the Pediatric Trauma, Surgery and Child Kind team, reporting directly to the Inpatient Unit Manager supporting 4D and the Pediatric Surgery, ENT and ...

Aramark

Food Service Worker Lead

Edmonton, AB

As a Food Service Worker, you'll assist with food prep, portioning meals, and serving our loyal ... Request support from utility workers for sanitation issues of the line as needed. At Aramark ...

YMCA of Northern Alberta

The Follow-Up Support Worker (FSW) provides intensive case management services to individuals who have recently transitioned into housing through the Housing First program. This role focuses on ...

YWCA Calgary

Program Support Worker

Calgary, AB

Identify services and resources appropriate to the client's service plan and support clients in ... Experience working with vulnerable populations, specifically diverse women impacted by ...

Ballad Consulting Group

Peer Support Worker

Red Deer, AB · On-site

$20 - $25/hr

About Ballad Group Ballad is seeking an Independent Contractor Peer Support Worker with lived ... Ballad Group is a purpose-driven organization that provides employment services across Alberta for ...

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Support Service Worker information

See Alberta salary details

$8

$18

$32

How much do support service worker jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for support service worker in Alberta is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Support Service Worker vs Customer Service Representative?

AspectSupport Service WorkerCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentHealthcare, social services, community centersCall centers, retail, corporate offices
Industry UsageSocial services, healthcare, public assistanceRetail, telecommunications, banking

Support Service Workers and Customer Service Representatives both assist clients and customers, but Support Service Workers typically work in social or healthcare settings providing direct support, while Customer Service Representatives mainly handle inquiries and support via phone or online in retail or corporate environments. Both roles require strong communication skills and a high school diploma, but their work settings and specific duties differ significantly.

What are some common challenges Support Service Workers face when balancing multiple client needs?

Support Service Workers often manage the needs of multiple clients with varying priorities, which can be challenging when schedules conflict or urgent situations arise. Staying organized, communicating clearly, and setting realistic expectations with clients and colleagues are key strategies for success. It’s also common to collaborate closely with supervisors and other team members to ensure clients receive consistent, high-quality support. Developing strong time management skills and practicing self-care can help prevent burnout and maintain job satisfaction.

What are Support Service Workers?

Support Service Workers are professionals who provide essential assistance in various settings such as healthcare, education, and social services. Their duties may include helping clients with daily tasks, offering emotional support, performing administrative work, or ensuring a safe and clean environment. They play a critical role in supporting the primary staff and improving the quality of services offered to clients or patients. Their work often requires strong interpersonal skills, empathy, and the ability to respond to diverse needs.

What are the key skills and qualifications needed to thrive as a Support Service Worker, and why are they important?

To thrive as a Support Service Worker, you need a solid understanding of client care, basic health and safety procedures, and often a high school diploma or relevant certification such as a Personal Support Worker (PSW) certificate. Familiarity with assistive devices, documentation systems, and workplace safety protocols is typically required. Compassion, patience, and strong interpersonal skills help you build trust and effectively support clients’ daily living needs. These skills and qualities are essential for delivering reliable assistance and ensuring the safety and well-being of those you support.
What are popular job titles related to Support Service Worker jobs in Alberta? For Support Service Worker jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Support Service Worker jobs in Alberta look for? The top searched job categories for Support Service Worker jobs in Alberta are:
What cities in Alberta are hiring for Support Service Worker jobs? Cities in Alberta with the most Support Service Worker job openings:
Support Service Worker jobs near you
Infographic showing various Support Service Worker job openings in Alberta as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $38,177 per year, or $18.4 per hour.
Service Worker I

Service Worker I

Alberta Health Services

Edmonton, AB

CA$22.33 - CA$24.38/hr

Other

Posted 15 days ago

Job description

Your Opportunity:

The Service Worker I is an exciting role within the multidisciplinary team for the Albert Kidney Care - North (AKC-N). Under the direction of the nursing staff, the Service Worker contributes to safe patient care and the efficiency of the unit. The Service Worker provides assistance in setting up, rinsing, dismantling and the maintenance of the hemodialysis machines under the supervision of a nurse. The Service Worker also transports patients, assists with weighing patients, ensures patient comfort, and delivers specimens throughout the Hospital. The Service Worker maintains, cleans and handles hospital equipment pertaining to the unit, as well as keeps supplies and linens ordered, stocked, and organized. This position is based in the Hemodialysis unit at Grey Nuns Community Hospital.

Description:

As a Service Worker I, you will be responsible for transporting patients (clients/residents) and equipment to and from different patient care areas within a hospital site. You will distribute and replenish hospital supplies throughout the units and clean equipment and patient care areas as directed. You may also transport lab specimens, blood and blood products, and patient charts. You will report any concerns regarding supplies and safety issues to Unit Managers and perform other duties as required.

  • Classification: Service Worker I
  • Union: AUPE GSS
  • Unit and Program: Hemodialysis, Alberta Kidney Care-North
  • Primary Location: Grey Nuns Community Hospital
  • Location Details: As Per Location
  • Multi-Site: Not Applicable
  • FTE: 0.70
  • Posting End Date: 21-JUL-2026
  • Temporary Employee Class: Temp P/T Benefits
  • Date Available: 03-AUG-2026
  • Temporary End Date: 01-AUG-2027
  • Hours per Shift: 7.75
  • Length of Shift in weeks: 12
  • Shifts per cycle: 42
  • Shift Pattern: Days, Evenings, Weekends
  • Days Off: As Per Rotation
  • Minimum Salary: $22.33
  • Maximum Salary: $24.38
  • Vehicle Requirement: Not Applicable
Required Qualifications:

Grade 12 or equivalent.

Additional Required Qualifications:

Current Basic Cardiac Life Support - Health Care Provider (BCLS-HCP) certification. Must be able to lift minimum of 40lbs (18kg). Demonstrated good communication skills. High degree of motivation and organizational skills. Ability to work under supervision and independently. Ability to work in an actively paced area and adapts to frequent interruptions in activity. The AKC-N program requires candidates to complete/pass Service Worker Hemodialysis Training. Candidate must be able to attend training following a successful interview. Hemodialysis Training with a Clinical Nurse Educator is held in Edmonton or Red Deer depending on classroom/instructor availability. Hemodialysis Training is an intensive 1-week schedule consisting of two parts; Classroom Training followed by an exam. A passing mark of 75% is required to move onto Buddy Shifts. Buddy Shifts (1 week) are scheduled by the Unit Manager. A satisfactory performance is required during Buddy Shifts to be considered a pass.

Preferred Qualifications:

Previous training and/ or experience transporting patients in a health care institution is an asset.

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