Professional Development & Training Opportunities * Career Growth Opportunities * Free On-Site ... Collaborative, Respectful & Supportive Work Environment Aftermarket & Customer Support Director ...
Professional Development & Training Opportunities * Career Growth Opportunities * Free On-Site ... Collaborative, Respectful & Supportive Work Environment Aftermarket & Customer Support Director ...
Professional Development & Training Opportunities * Career Growth Opportunities * Free On-Site ... Collaborative, Respectful & Supportive Work Environment Aftermarket & Customer Support Director ...
Professional Development & Training Opportunities * Career Growth Opportunities * Free On-Site ... Collaborative, Respectful & Supportive Work Environment Aftermarket & Customer Support Director ...
... Professional Development & Training Opportunities Career Growth Opportunities Free On-Site Parking ... The Aftermarket & Customer Support Director leads a multidisciplinary team of service managers ...
... Professional Development & Training Opportunities Career Growth Opportunities Free On-Site Parking ... The Aftermarket & Customer Support Director leads a multidisciplinary team of service managers ...
Acumatica offers exceptional professional and financial growth potential. To learn more about ... to the Director of Application Support. This role combines technical expertise with people ...
Quick apply
Acumatica offers exceptional professional and financial growth potential. To learn more about ... to the Director of Application Support. This role combines technical expertise with people ...
For over 100 years, Urgel Bourgie / Athos has supported families with respect, professionalism, and ... Summary of Responsibilities * Welcome families and direct them to funeral directors and ...
New
For over 100 years, Urgel Bourgie / Athos has supported families with respect, professionalism, and ... Summary of Responsibilities * Welcome families and direct them to funeral directors and ...
New
Administrative Support Attendant
Montreal, QC · On-site
CA$22.85/hr
For over 100 years, Urgel Bourgie / Athos has supported families with respect, professionalism, and ... Summary of Responsibilities * Welcome families and direct them to funeral directors and ...
New
Administrative Support Attendant
Montreal, QC · On-site
CA$22.85/hr
For over 100 years, Urgel Bourgie / Athos has supported families with respect, professionalism, and ... Summary of Responsibilities * Welcome families and direct them to funeral directors and ...
New
Administrative Support Attendant
CA$22.85/hr
For over 100 years, Urgel Bourgie / Athos has supported families with respect, professionalism, and ... Summary of Responsibilities Welcome families and direct them to funeral directors and ...
Administrative Support Attendant
CA$22.85/hr
For over 100 years, Urgel Bourgie / Athos has supported families with respect, professionalism, and ... Summary of Responsibilities Welcome families and direct them to funeral directors and ...
Administrative Support Attendant
Montreal, QC · On-site
CA$22.85/hr
For over 100 years, Urgel Bourgie / Athos has supported families with respect, professionalism, and ... Summary of Responsibilities * Welcome families and direct them to funeral directors and ...
Administrative Support Attendant
Montreal, QC · On-site
CA$22.85/hr
For over 100 years, Urgel Bourgie / Athos has supported families with respect, professionalism, and ... Summary of Responsibilities * Welcome families and direct them to funeral directors and ...
Administrative Support Attendant
CA$22.85/hr
For over 100 years, Urgel Bourgie / Athos has supported families with respect, professionalism, and ... Summary of Responsibilities * Welcome families and direct them to funeral directors and ...
New
Administrative Support Attendant
CA$22.85/hr
For over 100 years, Urgel Bourgie / Athos has supported families with respect, professionalism, and ... Summary of Responsibilities * Welcome families and direct them to funeral directors and ...
New
... professional and courteous service * Ensure smooth communication and effective collaboration with the sales force and the Career Support and Service Centre, directing requests to the appropriate ...
... professional and courteous service * Ensure smooth communication and effective collaboration with the sales force and the Career Support and Service Centre, directing requests to the appropriate ...
... professional and courteous service * Ensure smooth communication and effective collaboration with the sales force and the Career Support and Service Centre, directing requests to the appropriate ...
... professional and courteous service * Ensure smooth communication and effective collaboration with the sales force and the Career Support and Service Centre, directing requests to the appropriate ...
Technician, AV Support
Montreal, QC · On-site
This job operates in a professional office environment and can occasionally be required to drive to ... Direct Reports This position does not have any direct reports
Technician, AV Support
Montreal, QC · On-site
This job operates in a professional office environment and can occasionally be required to drive to ... Direct Reports This position does not have any direct reports
Technician, AV Support
Montreal, QC · On-site
This job operates in a professional office environment and can occasionally be required to drive to ... Direct Reports This position does not have any direct reports
Technician, AV Support
Montreal, QC · On-site
This job operates in a professional office environment and can occasionally be required to drive to ... Direct Reports This position does not have any direct reports
Technician, AV Support
Montreal, QC · On-site
This job operates in a professional office environment and can occasionally be required to drive to ... Direct Reports This position does not have any direct reports
Technician, AV Support
Montreal, QC · On-site
This job operates in a professional office environment and can occasionally be required to drive to ... Direct Reports This position does not have any direct reports
Technician, AV Support
Montreal, QC · On-site
This job operates in a professional office environment and can occasionally be required to drive to ... Direct Reports This position does not have any direct reports
Technician, AV Support
Montreal, QC · On-site
This job operates in a professional office environment and can occasionally be required to drive to ... Direct Reports This position does not have any direct reports
Technician, AV Support
Montreal, QC · On-site
This job operates in a professional office environment and can occasionally be required to drive to ... Direct Reports • This position does not have any direct reports
Technician, AV Support
Montreal, QC · On-site
This job operates in a professional office environment and can occasionally be required to drive to ... Direct Reports • This position does not have any direct reports
This job operates in a professional office environment and can occasionally be required to drive to ... Direct Reports • This position does not have any direct reports
This job operates in a professional office environment and can occasionally be required to drive to ... Direct Reports • This position does not have any direct reports
Trusted by 15,000 healthcare professionals daily, we impact over 20 million patients across North ... Reporting to the National Director of Client Services, you will join our Technical Support team and ...
Quick apply
Trusted by 15,000 healthcare professionals daily, we impact over 20 million patients across North ... Reporting to the National Director of Client Services, you will join our Technical Support team and ...
... support, and professional services. The COO must identify, define, and execute the strategies ... board of directors * Create and implement KPIs for sales team to measure performance and ...
... support, and professional services. The COO must identify, define, and execute the strategies ... board of directors * Create and implement KPIs for sales team to measure performance and ...
Chief Operating Officer
Montreal, QC · On-site
... support, and professional services. The COO must identify, define, and execute the strategies ... board of directors * Create and implement KPIs for sales team to measure performance and ...
Chief Operating Officer
Montreal, QC · On-site
... support, and professional services. The COO must identify, define, and execute the strategies ... board of directors * Create and implement KPIs for sales team to measure performance and ...
Direct Support Professional Dsp information
What jobs can I get with a direct support professional certification?
A direct support professional (DSP) certification qualifies individuals for roles providing assistance to people with disabilities, including positions such as residential support staff, community habilitation workers, and behavioral support specialists. These jobs typically involve working in group homes, community agencies, or healthcare settings and often require skills in communication, caregiving, and behavior management.
What is the difference between Direct Support Professional Dsp vs Personal Care Assistant?
| Aspect | Direct Support Professional Dsp | Personal Care Assistant |
|---|---|---|
| Certifications | Often requires CPR, First Aid, and state-specific training | May require similar certifications, but less frequently mandated |
| Work Environment | Supports individuals with disabilities in community or residential settings | Provides personal care in private homes or healthcare facilities |
| Employer & Industry | Human services agencies, non-profits, government programs | Home healthcare agencies, private clients |
Both roles involve assisting individuals with daily activities, but Direct Support Professionals typically work with people with disabilities in community or residential settings, requiring specific certifications. Personal Care Assistants often work in private homes, focusing on personal hygiene and daily living tasks, with slightly different certification requirements. Understanding these differences helps clarify job expectations and career paths in the caregiving industry.
What is a direct support professional (DSP)?
A Direct Support Professional (DSP) is a caregiver who assists individuals with intellectual and developmental disabilities in their daily lives. DSPs help with personal care, skill development, community involvement, and fostering independence. Their work may include assisting with bathing, meal preparation, transportation, and providing emotional support. DSPs play a vital role in ensuring the safety, well-being, and quality of life for those they support.
Is a direct support professional a good career?
A direct support professional (DSP) provides assistance to individuals with disabilities, often working in community or residential settings. It offers opportunities for meaningful work, skill development, and job stability, especially with certifications like CPR and first aid. The role typically involves flexible hours and requires strong communication and patience.
What are the key skills and qualifications needed to thrive as a direct support professional (DSP), and why are they important?
To thrive as a Direct Support Professional, you need a high school diploma or equivalent, basic caregiving knowledge, and an understanding of developmental disabilities. Familiarity with documentation systems, medication administration, and CPR/First Aid certifications are often required. Compassion, patience, strong communication, and problem-solving abilities distinguish exceptional DSPs. These skills ensure the safety, dignity, and well-being of individuals receiving support, fostering a positive and empowering environment.
Where do direct support professionals get paid the most?
Direct Support Professionals tend to earn higher wages in regions with a higher cost of living and greater demand for healthcare and social services, such as certain metropolitan areas. Factors like experience, certifications, and the specific employer also influence pay rates, with some states or cities offering premium wages for experienced DSPs. Overall, salaries vary widely based on location and qualifications, but urban centers often provide higher compensation.
What are some common challenges faced by direct support professionals (DSPs) and how can they be managed?
Direct Support Professionals often encounter challenges such as managing unpredictable behaviors, balancing the needs of multiple clients, and maintaining clear communication with both clients and their families. Building strong relationships, utilizing de-escalation techniques, and participating in ongoing training can help DSPs navigate these situations effectively. Team collaboration and regular support from supervisors also play a vital role in overcoming daily hurdles and ensuring high-quality care.
What are popular job titles related to Direct Support Professional Dsp jobs in Quebec? For Direct Support Professional Dsp jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Direct Support Professional Dsp jobs in Quebec look for? The top searched job categories for Direct Support Professional Dsp jobs in Quebec are:
What cities in Quebec are hiring for Direct Support Professional Dsp jobs? Cities in Quebec with the most Direct Support Professional Dsp job openings:
Full-time
Medical, Dental
Posted 16 days ago
Job description
Why APG-Neuros?
For over 20 years, APG-Neuros has been driving innovation in wastewater treatment, growing from a small Canadian startup into an internationally recognized manufacturer of high-speed turbo blowers and advanced aeration solutions. Our success is built on the talent, passion, and expertise of our people. As we continue to grow, we're looking for individuals who want to make an impact and help shape the future of sustainable infrastructure.
APG-Neuros' headquarters is located in Blainville, Canada, and its manufacturing and testing facility is located in Plattsburgh, New York, USA.
Our Benefits:
- Competitive Salary & Annual Reviews
- Comprehensive Health & Dental Benefits
- RRSP with employer’s contribution
- Telemedicine Program
- Professional Development & Training Opportunities
- Career Growth Opportunities
- Free On-Site Parking
- Social Committee Activities & Employee Events
- Collaborative, Respectful & Supportive Work Environment
Aftermarket & Customer Support Director
Reporting directly to the President & CEO, the Aftermarket & Customer Support Director is responsible for leading APG-Neuros’ global aftermarket business, including field service, technical support, spare parts, maintenance programs, service contracts, and customer success initiatives.
This role drives revenue growth from the installed customer base while ensuring exceptional customer satisfaction and equipment reliability. The Aftermarket & Customer Support Director leads a multidisciplinary team of service managers, field service engineers, and technical support personnel across APG-Neuros’ global operations.
Duties/Responsibilities
- Develop and execute APG-Neuros’ aftermarket growth strategy.
- Increase revenue through service contracts, spare parts, upgrades, and maintenance services.
- Build strong customer relationships and ensure high levels of customer satisfaction.
- Lead and develop field service, technical support, and aftermarket teams.
- Drive continuous improvement of service processes, KPIs, and customer support systems.
- Oversee customer fleet data, CRM accuracy, and aftermarket business reporting.
- Promote remote service solutions and service innovation initiatives.
- Monitor equipment reliability trends and lead corrective actions to improve product performance.
- Support commercial teams in identifying aftermarket sales opportunities.
- Represent APG-Neuros at customer meetings, industry events, and conferences.
Required Skills/Abilities
- Bachelor’s degree in Engineering or related technical discipline.
- 10+ years of experience in industrial equipment, manufacturing, or technical service environments.
- Proven leadership experience managing customer support and field service organizations.
- Demonstrated success growing aftermarket revenue and service profitability.
- Strong business, communication, and relationship-building skills.
- Experience with CRM systems, service metrics, and operational management.
- Willingness to travel up to 30%.