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Direct Service Provider Jobs in Michigan (NOW HIRING)

Description of Work A Direct Service Professional provides direct services for consumers in a community, home-based and/or office-based setting; provides skills training and development, community ...

DIRECT SERVICE PROFESSIONAL

Muskegon, MI · On-site

$17.65 - $22.24/hr

HealthWest Opening Date: 05/29/2026 Closing Date: 6/12/2026 5:00 PM Eastern Description of Work A Direct Service Professional provides direct services for consumers in a community, home-based and/or ...

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Direct Service Provider information

See Michigan salary details

$6

$13

$17

How much do direct service provider jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for direct service provider in Michigan is $13.78, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $15.72 per hour, depending on experience, location, and employer.

What are some common challenges Direct Service Providers face when supporting clients, and how can these be managed?

Direct Service Providers often encounter challenges such as managing clients with diverse and complex needs, navigating emotional situations, and balancing administrative tasks with direct care. These challenges can be managed by leaning on strong communication skills, seeking regular supervision or peer support, and utilizing ongoing training opportunities to stay informed about best practices. Building trust and maintaining professional boundaries with clients are also crucial for success and personal well-being in this role.

What is the difference between Direct Service Provider vs Personal Care Assistant?

AspectDirect Service ProviderPersonal Care Assistant
CertificationsVaries; often includes training or certification depending on stateOften requires certification or training, such as CPR or first aid
Work EnvironmentCommunity settings, clients' homes, healthcare facilitiesPrimarily in clients' homes or healthcare settings
Employer & Industry UsageHome care agencies, healthcare providers, community organizationsHome health agencies, private clients, healthcare facilities
Job FocusProviding a range of support services including personal care, companionship, and assistance with daily activitiesAssisting with personal care, mobility, and daily living tasks

Both roles involve supporting individuals with daily needs, but a Direct Service Provider often has a broader scope of services and may work in various settings, while a Personal Care Assistant typically focuses on personal care tasks primarily in home environments.

What Is a Direct Service Provider?

A direct service provider is an employee who provides care services to people who are unable to perform tasks on their own. In this job, your duties may include helping people in an assisted living facility with daily chores, errands, and activities. Qualifications for this career are a high school diploma and work experience. Some employers may provide on-the-job training. You need patience, strong communication skills, and the ability to perform basic household tasks. Some employers may ask that you have a valid driver’s license for transportation purposes.

What are Direct Service Providers?

Direct Service Providers (DSPs) are professionals who offer hands-on support and assistance to individuals with disabilities or special needs. Their work often includes helping clients with daily living activities, personal care, transportation, and participation in community activities. DSPs play a crucial role in promoting independence, empowerment, and quality of life for the people they serve. They may work in residential homes, day programs, or clients' personal residences, ensuring that each individual receives the care and support they need.

What are the key skills and qualifications needed to thrive as a Direct Service Provider, and why are they important?

To thrive as a Direct Service Provider, you generally need a high school diploma or equivalent, basic caregiving skills, and knowledge of safety and health protocols. Familiarity with client documentation systems, first aid/CPR certification, and assistive technology is often required. Patience, strong interpersonal communication, and problem-solving abilities are essential soft skills for building trust and supporting clients effectively. These skills and qualifications are critical to ensuring client well-being, safety, and the delivery of high-quality, person-centered care.
What are popular job titles related to Direct Service Provider jobs in Michigan? For Direct Service Provider jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Direct Service Provider jobs in Michigan look for? The top searched job categories for Direct Service Provider jobs in Michigan are:
Infographic showing various Direct Service Provider job openings in Michigan as of May 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $28,661 per year, or $13.8 per hour.
DIRECT SERVICE PROFESSIONAL

DIRECT SERVICE PROFESSIONAL

Muskegon County

Muskegon, MI

$17.65 - $22.24/hr

Full-time

Posted 12 days ago


Job description

Description of Work A Direct Service Professional provides direct services for consumers in a community, home-based and/or office-based setting; provides skills training and development, community living supports, out-of-home habilitation and prevocational services, health and safety, and transportation services; completes consumer progress notes for face-to-face meetings and significant phone or other events; and follows up with Person-Centered Planning goals and objectives through appropriate documentation. A Direct Service Professional coordinates services for consumers appropriate to their wants and needs and the Person-Centered Plan; links consumer to agency and community resources for which they are eligible; and advocates for individuals in areas of health and safety, placement, financial, skill-building, social, recreational and family relationships. A Direct Service Professional completes documentation required by the agency, Michigan Department of Health and Human Services, Commission on Accreditation on Rehabilitation Facilities and other regulatory bodies as required for clinical staff.

A Direct Service Professional performs other related duties as assigned. Required Minimum Entrance Qualifications A. Required Experience and Training Be a high school graduate or have a certificate of completion of the General Educational Development (GED) test.

Have one (1) year of experience in a human service role. Please note, internships count as work experience if they are documented in the Work Experience section of the employment application. Possess a valid driver's license and the ability to obtain a Michigan Driver License within 30 days of employment.

Must have reliable transportation that may have to be used to carry out job duties of this classification. B. Preferred but not Required Bilingual candidates highly desired.

Lived experiences with mental illness/developmental disabilities/substance use disorders valued. Individuals in Recovery and individuals with experience in Armed Services valued. NOTE: The recruitment for this position utilizes assessment(s) in order to match candidate foundational competencies, personality, and job fit to those required for the position.

Physical Conditions / Work Location PHYSICAL ACTIVITIES An employee in this class performs generally sedentary work activities requiring the occasional lifting of objects weighing up to thirty-five (35) pounds or less. ENVIRONMENTAL CONDITIONS A Direct Service Professional works within the Client Services offices and program location of HealthWest, with considerable travel required throughout the County by use of personal resources. Additional Information Click Below for Job Description: https://www.governmentjobs.com/careers/muskegon/classspecs?keywords=NF762 EVALUATION CONTENT Applicants for County employment may be subject to a post-offer criminal background check, depending on the nature and assignment of the position

When such check is conducted, an offer of employment is contingent upon the results of the criminal background check. Appointees must satisfactorily complete a probationary period before the appointment will be considered permanent. APPLICANT REVIEW PROCEDURE Any applicant is entitled to a review of any determination or action taken by the County regarding the applicant's employment application.

Inquiries should be directed to the County Human Resources Department. PURPOSE The purpose of this recruitment is to establish an eligible list from which to fill present and future vacancies in this classification in the County system. For each opening, the Department Head has her/his choice of the candidates who meet the required minimum entrance qualifications.

This list remains in effect for three months unless exhausted or extended. MUSKEGON COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER MUSKEGON COUNTY HAS ADOPTED A VETERANS PREFERENCE POLICY THAT RECOGNIZES QUALIFYING MILITARY SERVICE