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Direct Service Provider Jobs in Maryland (NOW HIRING)

About this Position We are seeking an adaptable and innovative tax director to lead the expansion ... We utilize a tax service provider for compliance and consulting, and you will own all aspects of ...

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Direct Service Provider information

See Maryland salary details

$7

$15

$19

How much do direct service provider jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for direct service provider in Maryland is $15.34, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $17.50 per hour, depending on experience, location, and employer.

What are some common challenges direct service providers face when supporting clients, and how can these be managed?

Direct Service Providers often encounter challenges such as managing clients with diverse and complex needs, navigating emotional situations, and balancing administrative tasks with direct care. These challenges can be managed by leaning on strong communication skills, seeking regular supervision or peer support, and utilizing ongoing training opportunities to stay informed about best practices. Building trust and maintaining professional boundaries with clients are also crucial for success and personal well-being in this role.

What is the difference between Direct Service Provider vs Personal Care Assistant?

AspectDirect Service ProviderPersonal Care Assistant
CertificationsVaries; often includes training or certification depending on stateOften requires certification or training, such as CPR or first aid
Work EnvironmentCommunity settings, clients' homes, healthcare facilitiesPrimarily in clients' homes or healthcare settings
Employer & Industry UsageHome care agencies, healthcare providers, community organizationsHome health agencies, private clients, healthcare facilities
Job FocusProviding a range of support services including personal care, companionship, and assistance with daily activitiesAssisting with personal care, mobility, and daily living tasks

Both roles involve supporting individuals with daily needs, but a Direct Service Provider often has a broader scope of services and may work in various settings, while a Personal Care Assistant typically focuses on personal care tasks primarily in home environments.

What is a direct service provider?

Direct Service Providers (DSPs) are professionals who offer hands-on support and assistance to individuals with disabilities or special needs. Their work often includes helping clients with daily living activities, personal care, transportation, and participation in community activities. DSPs play a crucial role in promoting independence, empowerment, and quality of life for the people they serve. They may work in residential homes, day programs, or clients' personal residences, ensuring that each individual receives the care and support they need.

What are the key skills and qualifications needed to thrive as a direct service provider, and why are they important?

To thrive as a Direct Service Provider, you generally need a high school diploma or equivalent, basic caregiving skills, and knowledge of safety and health protocols. Familiarity with client documentation systems, first aid/CPR certification, and assistive technology is often required. Patience, strong interpersonal communication, and problem-solving abilities are essential soft skills for building trust and supporting clients effectively. These skills and qualifications are critical to ensuring client well-being, safety, and the delivery of high-quality, person-centered care.

What are popular job titles related to Direct Service Provider jobs in Maryland?

For Direct Service Provider jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Direct Service Provider jobs in Maryland look for?

The top searched job categories for Direct Service Provider jobs in Maryland are:

Infographic showing various Direct Service Provider job openings in Maryland as of August 2026, with employment types broken down into 75% Full Time, 20% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $31,915 per year, or $15.3 per hour.

$52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

Description

ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our "promote from within" culture. We offer professional development, a comprehensive benefits package, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. 


Join us in Inspiring Hope and Building Futures.


JOB SUMMARY:  The Case Manager provides direct management services including identifying and coordinating community resources. The Case Manager provides a variety of individual and/or group supportive services that address both short-term and long-term client needs.


ESSENTIAL DUTIES and RESPONSIBILITIES:

  • Interviews clients for direct service needs, develop a case plan with the client including written short-term and long-term goals and tasks. Makes referrals as needed.
  • Reevaluating goals with clients at regular intervals.
  • Facilitates individual and group meetings as needed. 
  • Serves as a member of the multidisciplinary case team.
  • Collaborates with other disciplines including substance abuse, legal, medical, educational, vocational, mental health professionals and other service providers.
  • Makes appropriate referrals for emotional, substance abuse, legal, medical, dental, educational recreational, vocational, employment and housing needs.
  • Creates and maintains case records, including, but not limited to legal documentation, assessments, case notes, case plans, service updates, court reports, medical reports, referrals, discharge summaries, visitation records and educational information.
  • Enhances the client environment by creating a hospitable and customer-oriented facility.
  • Completes reports and maintain st9tistical data, meets programmatic, documentation and other performance standards, on an on-going basis.
  • Performs all other related duties as assigned.

Requirements

EDUCATION and EXPERIENCE:

  • Bachelor's degree in human services or related field required.
  • Social work degrees, social work Licensure in the appropriate jurisdiction is required.
  • Professional counseling degrees, professional counseling licensure in appropriate jurisdiction is required.
  • Minimum of one-year experience working with at risk clients in a direct service setting required.
  • Minimum of two years' experience working with clients who have a history of homelessness, with some knowledge of addiction and mental health issues preferred. In some cases, minimum years of experience can be substituted with additional related certifications or master's degree in human services or related field.
  • Valid local Driver's License and clean driving record required.

SKILLS and COMPETENCIES:

  • Excellent communication both verbal and written.
  • Ability to prepare clear, concise and accurate reports, correspondence, and other job-related documents.
  • Skill to work effectively under pressure.

Benefits Package:

  • Robust Professional development and training opportunities 
  • Medical, prescriptions, dental and vision insurance
  • Retirement savings plan with company match
  • Company-paid and supplemental life insurance
  • Short Term/ Long Term disability
  • Group Life Insurance and AD&D
  • Other Volunteer Insurance Benefits
  • Flexible spending accounts
  • Paid vacation, sick and personal leave
  • 11 paid holidays
  • Tuition reimbursement
  • Employee referral bonus program 
  • Parenting leave 
  • Pet's Insurance 
  • Mileage reimbursements

Work Schedule: Monday - Friday, 9:00 AM - 5:30 PM