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How much do direct service provider jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for direct service provider in Kentucky is $13.73, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $15.67 per hour, depending on experience, location, and employer.

What are some common challenges direct service providers face when supporting clients, and how can these be managed?

Direct Service Providers often encounter challenges such as managing clients with diverse and complex needs, navigating emotional situations, and balancing administrative tasks with direct care. These challenges can be managed by leaning on strong communication skills, seeking regular supervision or peer support, and utilizing ongoing training opportunities to stay informed about best practices. Building trust and maintaining professional boundaries with clients are also crucial for success and personal well-being in this role.

What is the difference between Direct Service Provider vs Personal Care Assistant?

AspectDirect Service ProviderPersonal Care Assistant
CertificationsVaries; often includes training or certification depending on stateOften requires certification or training, such as CPR or first aid
Work EnvironmentCommunity settings, clients' homes, healthcare facilitiesPrimarily in clients' homes or healthcare settings
Employer & Industry UsageHome care agencies, healthcare providers, community organizationsHome health agencies, private clients, healthcare facilities
Job FocusProviding a range of support services including personal care, companionship, and assistance with daily activitiesAssisting with personal care, mobility, and daily living tasks

Both roles involve supporting individuals with daily needs, but a Direct Service Provider often has a broader scope of services and may work in various settings, while a Personal Care Assistant typically focuses on personal care tasks primarily in home environments.

What is a direct service provider?

Direct Service Providers (DSPs) are professionals who offer hands-on support and assistance to individuals with disabilities or special needs. Their work often includes helping clients with daily living activities, personal care, transportation, and participation in community activities. DSPs play a crucial role in promoting independence, empowerment, and quality of life for the people they serve. They may work in residential homes, day programs, or clients' personal residences, ensuring that each individual receives the care and support they need.

What are the key skills and qualifications needed to thrive as a direct service provider, and why are they important?

To thrive as a Direct Service Provider, you generally need a high school diploma or equivalent, basic caregiving skills, and knowledge of safety and health protocols. Familiarity with client documentation systems, first aid/CPR certification, and assistive technology is often required. Patience, strong interpersonal communication, and problem-solving abilities are essential soft skills for building trust and supporting clients effectively. These skills and qualifications are critical to ensuring client well-being, safety, and the delivery of high-quality, person-centered care.
More about Direct Service Provider jobs

What are popular job titles related to Direct Service Provider jobs in Kentucky?

For Direct Service Provider jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Direct Service Provider jobs in Kentucky look for?

The top searched job categories for Direct Service Provider jobs in Kentucky are:

Direct Service Provider jobs near you
Infographic showing various Direct Service Provider job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $28,560 per year, or $13.7 per hour.

Provider Relations Coordinator

Morgan & Morgan, P.A.

Lexington, KY • On-site

$70K - $75K/yr

Full-time

Re-posted 5 hours ago

Morgan & Morgan rating

6.7

Company rating: 6.7 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

30th of 34 rated law firms

Job description

Summary

Morgan & Morgan is seeking a Provider Relations Coordinator who is responsible for developing, maintaining, and servicing high quality, marketable and satisfied provider network within an assigned geographic area. This individual will act as a primary resource for designated providers and groups to establish and maintain positive relationships by assisting with/or responding to complex issues as it relates to our clients' requirements and lien resolutions. The Provider Relations Coordinator serves as the point of contact between multiple medical providers and Morgan and Morgan. This position is expected to build and sustain strong working relationships with cross functional departments and assigned long term care and healthcare providers.

Responsibilities

  • Communicate with multiple internal departments to determine medical provider relationships that currently exist in defined territory 
  • Identify and fulfill service offering gaps 
  • Develop a best practices strategy for defined territory
  • Collaborate and partner with multiple departments, including but not limited to Marketing, Futures, and Client Advocacy on polices, processes and operations in order to develop solutions for strategic business needs
  • Provide ongoing, professional, and effective touchpoints with medical providers
  • Receive, respond, and troubleshoot external provider related issues
  • Service as lien resolution manager: Review, negotiate and resolve medical liens with medical providers and/or insurance companies per Attorney direction 
  • Utilize the database system by inputting accurate and detailed field contact notes of provider-related database information
  • Travel across multiple facilities, build relationships with staff/doctors and act as the point of contact between the firm and medical providers of varying specialties and vendor types
  • Accountable for communicating importance of major milestones in treatment and ensure these expectations are met
  • Gather, track and generate reports on KPIs as needed 
  • Serve as the principal liaison between internal departments and healthcare providers
  • Develop and maintain comprehensive understanding of healthcare market trends and communicate opportunities to appropriate management/staff in a timely manner and on a regular basis
  • Conduct effective customer sales meetings and contract negotiation discussions
  • Educate new team members as to best practices 
  • Additional ad hoc responsibilities as requested

 

Qualifications

  • Bachelor's degree in Business, Healthcare Administration, Communication or related degree and three (3) years of relevant experience or a combination of education, training and experience in a law firm setting (preferably Personal Injury)
  • Subject matter expert with direct experience in medical lien resolution 
  • Sales/marketing specific background with focus on consultative selling and relevant healthcare experience preferred
  • Excellent organizational skills and ability to effectively collaborate and negotiate with a variety of internal and external professionals (such as physicians, medical office staff, administrative staff of nursing homes and home care agencies, etc.)
  • Experience with Microsoft Office applications (Word, Excel, PowerPoint, etc.)
  • Detail oriented with ability to "shift gears" and prioritize multiple demands
  • Self-driven with strong problem solving, analytical, strategic and time management skills
  • Outstanding presentation, written and verbal communication skills and the ability to discuss complex issues concisely to multiple audience levels
  • Ability to work in a high pressure, fast paced environment
  • Ability to travel as needed (up to 75%)
  • Bilingual (preferred)

Hiring Range: $70,000-75,000/year 

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