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Direct Service Professional Jobs in Rochester, MN

Legends Global

Guest Service Representative

Rochester, MN · On-site

$13.75 - $16.75/hr

... service professional dedicated to ensuring guests have a positive and memorable experience. Responsibilities include greeting and directing guests to their desired locations, scanning tickets ...

ASM Global

Guest Service Representative

Rochester, MN · On-site

$13.50 - $16.50/hr

... service professional dedicated to ensuring guests have a positive and memorable experience. Responsibilities include greeting and directing guests to their desired locations, scanning tickets ...

ASM Global

Guest Service Representative

Rochester, MN · On-site

$13.50 - $16.50/hr

... service professional dedicated to ensuring guests have a positive and memorable experience. Responsibilities include greeting and directing guests to their desired locations, scanning tickets ...

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All JobsDirect Service Professional JobsDirect Service Professional Jobs in Rochester, MN

Direct Service Professional information

See Rochester, MN salary details

$8

$17

$22

How much do direct service professional jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for direct service professional in Rochester, MN is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.80 per hour, depending on experience, location, and employer.

What are some common challenges faced by direct service professionals and how can they be addressed?

Direct Service Professionals often encounter challenges such as managing clients with complex behavioral needs, maintaining clear communication among team members, and balancing documentation requirements with hands-on support. To address these challenges, it's important to participate in regular training sessions, collaborate closely with supervisors and colleagues, and utilize available support resources. Building strong relationships with clients and fostering a positive, team-oriented environment also help make the role more rewarding and manageable.

What is the difference between Direct Service Professional vs Personal Care Assistant?

AspectDirect Service ProfessionalPersonal Care Assistant
CertificationsOften requires CPR, First Aid, and sometimes specialized trainingMay require basic certifications like CPR, First Aid, but less specialized training
Work EnvironmentCommunity settings, group homes, residential facilitiesPrivate homes, individual client settings
Employer & Industry UsageHealthcare, social services, non-profitsHome care agencies, private clients
Job FocusSupporting individuals with disabilities, mental health, or developmental needsAssisting with daily living activities for elderly or disabled clients

While both roles involve providing care and support, a Direct Service Professional typically works in community or facility settings with a focus on individuals with disabilities or mental health needs, often requiring specialized training. A Personal Care Assistant usually works in private homes, assisting with daily activities like bathing, dressing, and mobility, often with fewer certifications required.

What is a direct service professional?

A direct support professional works to assist people with disabilities. In this career, your job duties include helping people in a residential assisted living community; however, most direct support professionals work offsite in the homes or schools of support program participants. You need strong organizational and communication skills to deal with clients, their other caretakers, and their family members. Most employers expect you to document your experience with each client and note changes in behavior and progress toward developmental goals. Educational qualifications include a high school diploma and previous experience or on-the-job training.

What are the key skills and qualifications needed to thrive as a direct service professional, and why are they important?

To thrive as a Direct Service Professional, you need a foundational understanding of client care, basic health and safety, and typically a high school diploma or equivalent. Familiarity with electronic documentation systems and CPR/First Aid certification are often required. Patience, strong interpersonal skills, and the ability to work collaboratively are crucial soft skills for building trust with clients and supporting their daily needs. These abilities are essential for providing quality care, ensuring client well-being, and fostering a supportive environment.

Is a direct service professional a good career?

A direct service professional (DSP) provides support to individuals with disabilities or mental health needs, often working in community or residential settings. It can be a rewarding career for those interested in helping others, with opportunities for certification, skill development, and flexible schedules, though it may involve physically and emotionally demanding work. Job satisfaction often depends on personal interests and the work environment.

What qualifications do I need for a direct service professional job?

A direct service professional typically needs a high school diploma or equivalent and may require CPR and first aid certifications. Relevant skills include strong communication, patience, and the ability to work with diverse populations; some positions may also require background checks and training specific to the client population.
More about Direct Service Professional jobs
What cities near Rochester, MN are hiring for Direct Service Professional jobs? Cities near Rochester, MN with the most Direct Service Professional job openings:
Direct Service Professional jobs near you
Infographic showing various Direct Service Professional job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,438 per year, or $17 per hour.

Direct Support Professional (DSP) Mantorville

Frequently Asked Questions (FAQ's) - Cardinal of Minnesota

Mantorville, MN

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Cardinal of Minnesota creates an environment where meaningful careers flourish alongside exceptional client care. Cardinal has built its reputation on a simple yet powerful principle: when employees thrive, clients receive the best service possible.

Wage scales starting at $19/hour for all awake hours and potential of up to $1,000 Retention Bonus for select sites! Please note all DSP positions require an e/o weekend rotation.

Become an Agent of Change! Direct Support Professionals (DSPs) support individuals with disabilities live an independent and inclusive life and committed professionals are needed! Cardinal offers flexibility - Full-time, part-time, or every other weekend - perfect for students or individuals seeking additional income. We also have an In-home department that has flexibility of hours during the week and offers opportunities to have weekends off. We find creative, flexible work schedules that meet YOUR unique and individual needs!

As a Direct Support Professional (DSP) you will ensure that the daily needs of each client are met through teaching, counseling, advising, and providing a positive role model in a manner which enables the greatest degree of independence possible in their activities of daily living.

Compliments of the Nest:

  • Competitive starting wages
  • Vacation and sick time
  • FT Benefit eligible employees are offered medical plans through an ICHRA (Individual Coverage Health Reimbursement Arrangement) and ancillary benefits that include dental, vision, LTD, accident, hospital indemnity, critical illness, voluntary term life insurance, and ER paid term life insurance
  • Wellness Reimbursement Program
  • 22% Verizon Discount
  • 401(k) with a generous company match
  • Clear career path with our Career Development plans which leads to greater opportunities for advancement
  • Company outings and events
  • FUN and rewarding work environment!

You'll be a good fit for this role if you:

  • Have a sense of humor and enjoy having fun at work!
  • Are passionate about your work and motivated to make a difference
  • Are 18 years of age or older and ability to pass a MN Criminal Background Screen; valid Driver's License and acceptable motor vehicle record
  • Have the ability to follow a recipe and cook homestyle meals
  • Will provide personal cares for all clients which may include assistance with oral care, toileting, bathing, and feeding
  • Have the ability to walk, squat, stoop/bend, kneel, climb stairs, be able to lift at least 50 pounds, push and pull against potential resistance
  • Due to the safety and regulatory requirements, and the need to communicate and supervise our clients, an applicant must have adequate vision, reading, writing, and documentation skills and comprehension of the English language and possess adequate computer skills; ability to perform the essential functions of the role
  • Demonstrate commitment to the mission and core values of COM, and have the ability to actively participate in a team approach atmosphere

In keeping with our mission to provide a safe, happy, healthy living environment for our clients, Cardinal of Minnesota, Ltd. provides residential and support services for individuals with intellectual and developmental disabilities. Cardinal was founded in 1995 and operates 44 residential homes in Minnesota, serving 250 clients and is comprised of a workforce of approximately 425 employees. Cardinal operates in the following communities: Rochester, Winona, Austin, Red Wing, Spring Valley, Harmony, Chatfield, La Crescent, Mantorville, and Bemidji.

Cardinal of Minnesota is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on job requirements and individual qualifications, without regard to race, color, religion or belief, or any other protected status. We envision a workplace without barriers-where opportunity is universally accessible, differences are celebrated, and our people reflect the diverse communities we serve. All applicants over the age of 18 are encouraged to apply.
 

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