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Direct Service Professional Jobs in Minnesota (NOW HIRING)

Redwood

Direct Support Professional

Crookston, MN · On-site

$15.75/hr

Staff provide direct services to residents by implementing the support plan created by the resident ... Teamwork and Professionalism: Staff are expected to work together as a team. This is a place of ...

Trillium Services Inc.

Asleep Overnight

Duluth, MN · On-site

$11.41 - $18.25/hr

We are looking for more Direct Service Professionals! No prior experience is necessary! Find your purpose in an industry that offers growth and job security!Job Overview: Asleep Overnight Direct ...

Sevita

Lead Direct Support Professional

Bemidji, MN · On-site

$20.30/hr

REM Community Services, a part of the Sevita family, provides community-based services for ... Provide leadership and supervision to staff in the residence and community while providing direct ...

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Direct Service Professional information

See Minnesota salary details

$8

$16

$21

How much do direct service professional jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for direct service professional in Minnesota is $16.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $18.12 per hour, depending on experience, location, and employer.

What are some common challenges faced by direct service professionals and how can they be addressed?

Direct Service Professionals often encounter challenges such as managing clients with complex behavioral needs, maintaining clear communication among team members, and balancing documentation requirements with hands-on support. To address these challenges, it's important to participate in regular training sessions, collaborate closely with supervisors and colleagues, and utilize available support resources. Building strong relationships with clients and fostering a positive, team-oriented environment also help make the role more rewarding and manageable.

What is the difference between Direct Service Professional vs Personal Care Assistant?

AspectDirect Service ProfessionalPersonal Care Assistant
CertificationsOften requires CPR, First Aid, and sometimes specialized trainingMay require basic certifications like CPR, First Aid, but less specialized training
Work EnvironmentCommunity settings, group homes, residential facilitiesPrivate homes, individual client settings
Employer & Industry UsageHealthcare, social services, non-profitsHome care agencies, private clients
Job FocusSupporting individuals with disabilities, mental health, or developmental needsAssisting with daily living activities for elderly or disabled clients

While both roles involve providing care and support, a Direct Service Professional typically works in community or facility settings with a focus on individuals with disabilities or mental health needs, often requiring specialized training. A Personal Care Assistant usually works in private homes, assisting with daily activities like bathing, dressing, and mobility, often with fewer certifications required.

What is a direct service professional?

A direct support professional works to assist people with disabilities. In this career, your job duties include helping people in a residential assisted living community; however, most direct support professionals work offsite in the homes or schools of support program participants. You need strong organizational and communication skills to deal with clients, their other caretakers, and their family members. Most employers expect you to document your experience with each client and note changes in behavior and progress toward developmental goals. Educational qualifications include a high school diploma and previous experience or on-the-job training.

What are the key skills and qualifications needed to thrive as a direct service professional, and why are they important?

To thrive as a Direct Service Professional, you need a foundational understanding of client care, basic health and safety, and typically a high school diploma or equivalent. Familiarity with electronic documentation systems and CPR/First Aid certification are often required. Patience, strong interpersonal skills, and the ability to work collaboratively are crucial soft skills for building trust with clients and supporting their daily needs. These abilities are essential for providing quality care, ensuring client well-being, and fostering a supportive environment.

Is a direct service professional a good career?

A direct service professional (DSP) provides support to individuals with disabilities or mental health needs, often working in community or residential settings. It can be a rewarding career for those interested in helping others, with opportunities for certification, skill development, and flexible schedules, though it may involve physically and emotionally demanding work. Job satisfaction often depends on personal interests and the work environment.

What qualifications do I need for a direct service professional job?

A direct service professional typically needs a high school diploma or equivalent and may require CPR and first aid certifications. Relevant skills include strong communication, patience, and the ability to work with diverse populations; some positions may also require background checks and training specific to the client population.
More about Direct Service Professional jobs
What cities in Minnesota are hiring for Direct Service Professional jobs? Cities in Minnesota with the most Direct Service Professional job openings:
Direct Service Professional jobs near you
Infographic showing various Direct Service Professional job openings in Minnesota as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,145 per year, or $16.4 per hour.

Service Professional

Cetera Financial Group, Inc.

Saint Cloud, MN • On-site

$22 - $24.05/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Cetera Financial Group rating

8.3

Company rating: 8.3 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

Job description


Position Title: IRA Coordinator
Location: Saint Cloud, MN
Schedule: 8am-5pm, in office
What we do here: Cetera is a leading financial advice firm. Comprehensive services include: wealth management solutions, retirement plan solutions, advisory services, practice management support, innovative technology, marketing guidance, regulatory support, and market research. We believe in the power of more. Everything we do is designed to support and empower our financial professionals, their clients, and our employees to do more so they can be more.
Why work for us: As a member of the Cetera team, you're central to our mission and the reason for our growth. The very experiences you'll help strategize, design, and put into action have a direct impact on the lives of millions of people throughout the country. If you believe there's a better way to do things, and that there's more to life than settling for the status quo, we might be a great place for you to grow your career.
What we can give you: We get it. As important as your career might be, there's a whole lot more to life. We offer a competitive salary and benefits package including career growth opportunities, a modern office environment with sit/stand desks, 4 weeks PTO starting, 16 paid volunteer hours, 401k program with match, various Health, Dental and Vision options, company paid STD/LTD and Life Insurance.
What is this position and what makes you a good fit? Cetera Financial Group is currently seeking a Service Professional - IRA for our company's office located in St. Cloud, MN. This is a unique opportunity to join our team to provide customer service to our clients.
What you will do: As a Service Professional - IRA at Cetera Financial Institutions, you will be responsible for creating Raving fans by delivering excellent service to our clients. The goal is to build and maintain client loyalty as well as to create the world's most referable platform.
  • Complete training on the rules and regulations on Individual Retirement Plans (IRA).
  • Provide support to our clients related Individual Retirement Plans.
  • Handle complex and escalated issues from representatives and customers.
  • Provide support to our clients with the navigation and use of various systems associated with the Broker/Dealer
  • Work independently within the team to assist callers without requiring outside assistance.
  • Participate in special projects as assigned.
  • Provide training support on department process and system navigation.

What you need to have:
  • 1+ year of previous customer service related work
  • 1+ years of proficiency with Microsoft Office tools.
  • Must have a High School diploma or GED

Compensation:
The salary range for this role is $22.00 - $24.05 plus a competitive performance-based bonus. Compensation packages are based on a wide array of factors unique to each candidate, including but not limited to a skill set, years and depth of experience, certifications, and specific office location. Compensation ranges may differ in differing locations due to the cost of labor considerations.
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