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Direct Service Coordinator Jobs in Addison, IL (NOW HIRING)

Alsco External

Customer Service Coordinator

Chicago, IL · On-site

$23/hr

The CSC coordinates the flow of information to and from the Service Department and follows up with ... tasks as directed by supervision. Additional Functions: - Work with and support other service ...

Alsco Inc

Customer Service Coordinator

Chicago, IL

$23/hr

The CSC coordinates the flow of information to and from the Service Department and follows up with ... tasks as directed by supervision. Additional Functions: - Work with and support other service ...

Alsco Inc

Customer Service Coordinator

Chicago, IL

$23/hr

The CSC coordinates the flow of information to and from the Service Department and follows up with ... tasks as directed by supervision. Additional Functions: - Work with and support other service ...

LeafHome

Customer Service Coordinator

Lombard, IL

$21/hr

The Customer Care Coordinator handles customer inbound and outbound calls, primarily with customers ... Experience working in a direct-to-consumer organization. Key Competencies: * Uses basic problem ...

BGIS

Hybrid- Facility Service Coordinator

Chicago, IL · On-site

$20.25 - $25.75/hr

BGIS is currently seeking a Hybrid Facility Service Coordinator to join the team in Chicago, IL ... should contact their direct supervisor or the Human Resources Department without fear of ...

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Showing results 21-40

All JobsDirect Service JobsDirect Service Coordinator JobsDirect Service Coordinator Jobs in Addison, IL

Direct Service Coordinator information

See Addison, IL salary details

$13

$22

$34

How much do direct service coordinator jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for direct service coordinator in Addison, IL is $22.68, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $24.09 per hour, depending on experience, location, and employer.

What is the difference between Direct Service Coordinator vs Case Manager?

AspectDirect Service CoordinatorCase Manager
CredentialsOften requires a high school diploma or equivalent; some roles may need certification in specific servicesTypically requires a bachelor's degree in social work, psychology, or related field
Work EnvironmentCommunity-based settings, healthcare facilities, or social service agenciesHealthcare organizations, social service agencies, or community programs
Employer & Industry UsageNonprofits, healthcare providers, government agenciesHospitals, clinics, social service agencies
Common Search & ComparisonOften compared for roles involving direct client interaction and service delivery

While both roles involve working directly with clients to coordinate services, a Direct Service Coordinator typically focuses on implementing specific programs and assisting clients with immediate needs, often with less formal education requirements. A Case Manager usually has a broader scope, managing comprehensive care plans and requiring higher education credentials. Understanding these differences helps in choosing the right career path or job search focus.

What cities near Addison, IL are hiring for Direct Service Coordinator jobs?

Cities near Addison, IL with the most Direct Service Coordinator job openings:

Direct Service Coordinator jobs near you

Clinic Service Coordinator

Westside Children's Therapy

Carol Stream, IL • On-site

$20 - $24/hr

Full-time

Posted 9 days ago

Westside Children's Therapy rating

7.7

Company rating: 7.7 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Position Summary:
The Clinic Service Coordinator supports the day-to-day administrative flow of the clinic by overseeing the front desk responsibilities, coordinating communication with families and staff, and ensuring an organized, welcoming environment. The Clinic Service Coordinator supports the Regional Clinic Operations Manager (RCOM) in maintaining smooth clinic operations.
Essential Functions:
  • Serve as the first point of contact for families, staff, and visitors, managing check-in and check-out processes.
  • Oversee all front desk responsibilities, including phone management, voicemail/email monitoring, and supporting daily patient flow.
  • Collect, record, and reconcile time-of-service payments (copays, self-pay, deposits).
  • Maintain clinic cleanliness, organization, and supply readiness; monitor and report supply needs.
  • Direct families and staff to appropriate internal resources for questions or concerns.
  • Serve as an ambassador of Westside for prospective patients and families.
  • Provide tours to prospective patients, families, and community members, as needed.
  • Communicate the Westside Way to families, staff, and community members.
  • Assist with distributing printed materials and family communications.
  • Act as the on-site liaison for contractors and vendors.
  • Maintain clinic security by verifying visitor identification and documentation.
  • Support clinic engagement efforts and staff morale initiatives.
  • Perform clerical tasks related to medical records management.

Required Education, Experience and Credentials:
  • High school diploma or equivalent.
  • Proficiency in basic computer applications and multi-line phone systems.
  • Prior experience in a customer service, administrative, or front desk role; healthcare or therapy setting experience strongly preferred.

Knowledge, Skills and Abilities:
  • Familiar with Google Workspace or similar software
  • Strong interpersonal and communication skills, with the ability to engage professionally with families, staff, and visitors.
  • Demonstrated ability to multitask, prioritize, and maintain organization in a fast-paced environment.
  • Ability to handle sensitive information with discretion and maintain confidentiality.

Personal Attributes:
  • Organized: Keeps tasks, schedules, and the clinic environment structured and efficient.
  • Detail-Oriented: Ensures accuracy in documentation, payments, and communications.
  • Dependable: Reliable, punctual, and consistent in meeting responsibilities.
  • Adaptable: Handles changing priorities and unexpected situations with professionalism.
  • Friendly and Approachable: Creates a welcoming atmosphere for families, staff, and visitors.
  • Strong Communication: Be able to communicate and connect with a variety of stakeholders, including but not limited to families, staff, and community members.
  • Professionalism: Ensure your clinic is tour-ready at all times and showcase our organization, team, and therapeutic approach with professionalism.

Work Environment and Physical Demands:
  • Prolonged periods of sitting, frequent computer and phone use.
  • Frequent walking, bending, and crouching.
  • Occasional lifting of light to moderate materials, up to 15 pounds unassisted.

Travel Requirements
  • Some travel within the assigned region for training, meetings and supporting clinic coverage needs.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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