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Direct Service Associate Jobs in Maryland (NOW HIRING)

PGA TOUR Superstore

Customer Service Associate

Timonium, MD · On-site

$14 - $19.25/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ... Answer basic product questions, provide store information, and direct Customers to specific store ...

PGA TOUR Superstore

Customer Service Associate

Timonium, MD · On-site

$14 - $19.25/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ... Answer basic product questions, provide store information, and direct Customers to specific store ...

Morgan Stanley

Client Service Associate

Baltimore, MD · On-site

$34K - $90K/yr

POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support ... directed by local management ADMINISTRATIVE SUPPORT: * Answering inbound phone calls or making ...

Morgan Stanley

Client Service Associate

Baltimore, MD · On-site

$34K - $90K/yr

POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support ... directed by local management ADMINISTRATIVE SUPPORT: * Answering inbound phone calls or making ...

Morgan Stanley

Client Service Associate

Baltimore, MD · On-site

$34K - $90K/yr

POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support ... directed by local management ADMINISTRATIVE SUPPORT: * Answering inbound phone calls or making ...

Walgreens

Customer Service Associate

Bel Air, MD

$13 - $18/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Catonsville, MD · On-site

$13.75 - $19/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

New

Walgreens

Customer Service Associate

Gambrills, MD · On-site

$14.25 - $19.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Oakland, MD

$13.75 - $19.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Aberdeen, MD

$15.50 - $21.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Baltimore, MD

$14.50 - $19.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Annapolis, MD · On-site

$14.25 - $19.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Sykesville, MD · On-site

$14.25 - $19.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Windsor Mill, MD · On-site

$14.75 - $20.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Laurel, MD

$14.50 - $20/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

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Showing results 21-40

All JobsDirect Service Associate JobsDirect Service Associate Jobs in Maryland

Direct Service Associate information

What is the difference between Direct Service Associate vs Direct Support Professional?

AspectDirect Service AssociateDirect Support Professional
Required CredentialsHigh school diploma or equivalent; some roles may require certification in CPR or first aidHigh school diploma or equivalent; often requires similar certifications like CPR or first aid
Work EnvironmentHealthcare facilities, community programs, or client homesResidential settings, community homes, or client homes
Employer & Industry UsageHealthcare providers, social service agenciesHuman services organizations, disability support agencies
Common Search & ComparisonYesYes

Both roles involve supporting individuals with disabilities or health needs, often requiring similar credentials and working in comparable environments. The main difference lies in terminology used by employers and industry standards, with 'Direct Support Professional' being more common in human services and disability support sectors, while 'Direct Service Associate' may be used in healthcare or community programs.

What is a direct service career?

A direct service career involves providing hands-on support and assistance to individuals or communities, often in settings like healthcare, social services, or education. Roles such as a Direct Service Associate typically require strong communication skills, empathy, and sometimes certification or training, and focus on helping clients meet their needs directly.
What are the most commonly searched types of Direct Service jobs in Maryland? The most popular types of Direct Service jobs in Maryland are:
What cities in Maryland are hiring for Direct Service Associate jobs? Cities in Maryland with the most Direct Service Associate job openings:
Direct Service Associate jobs near you

WIC - Client Service Associate

Community Clinic

Silver Spring, MD • On-site

$15 - $20.75/hr

Other

Retirement, PTO

Re-posted 12 days ago

Job description

Client Services Associate

The Client Services Associate (CSA) assists with the delivery of WIC services over the phone at a CCI site, to assure the provision of high-quality, cost-efficient, culturally sensitive services that comply with all Federal, State, and local agency policies and procedures.

Key Functions & Responsibilities
  • Answers the telephone promptly, refers calls to the appropriate area, and identifies and refers urgent calls correctly. Accurately communicates phone messages, as needed.
  • Makes appointments and transfers according to established policies.
  • Makes initial intake (pre-certification), and assists in making return appointments, confirming the participant's current address, phone number, and updates in the electronic health record system, as necessary.
  • Provides complete information on the certifying process.
  • Collects internal and external referrals and schedules appointments following established scheduling policies
  • Participates in nutrition class and outreach activities as directed.
  • Accurately performs daily data entry.
  • Performs computer record file maintenance and updates in a timely manner.
  • Properly maintains computers, printers, and other office equipment.
  • Solicits and addresses participants' questions.
  • Provides correct information on WIC foods and vendors.
  • Provides correct information on the proper use of eWIC benefits.
  • Perform other duties as assigned.
Minimum Qualifications:
  • A high school diploma or GED.
  • Experience in health or human service delivery providing client information, referral services, or performing eligibility determination, intake procedures, or client screening.
  • Bilingual (English/Spanish) required.
  • Must possess excellent communication and interpersonal skills to greet participants over the phone, and direct them accordingly.
  • Ability to maintain a high standard of customer service and observance of corporation protocol in a hectic and sometimes hostile situation.
  • Ability to read and write to update participant information/forms, and accurately communicate phone messages, and respond to visitors and callers as needed.
Why Work at CCI?
  • Extensive benefits plan including PTO
  • 403B Retirement Plan
  • Tuition reimbursement opportunities
  • Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance.
  • Our providers are insured for malpractice under FTCA.
Equal Employment Opportunity (EEO)

CCI Health Services does not unlawfully discriminate based on race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer related or genetic characteristics or any genetic information), marital status, sex, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. All personnel decisions are to be administered in accordance with this policy and in compliance with applicable federal and state law, including, but not limited to, decisions regarding recruitment, selection, training, promotion, compensation, benefits, transfers, lay-offs, tuition assistance, and social and recreational programs.

The CEO & President of CCI and all managerial personnel are committed to this policy and its enforcement. Employees are directed to bring any violation of this policy to the immediate attention of their supervisor, Human Resources, or the CEO & President. Any employee who violates this policy or knowingly retaliates against an employee reporting or complaining of a violation of this policy, shall be subject to immediate corrective action, up to and including termination of employment. Complaints brought under this policy will be promptly investigated and handled with due regard for the privacy and respect of all involved.

Monday through Friday: 8 am to 4:30 pm

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