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Direct Relief Jobs in Portland, OR (NOW HIRING)

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How much do direct relief jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for direct relief in Portland, OR is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $24.71 per hour, depending on experience, location, and employer.

What is a Direct Relief?

A Direct Relief job typically refers to a position within Direct Relief, a humanitarian organization that provides medical assistance to communities in need. Employees work in various roles, including logistics, healthcare, fundraising, and disaster response, to support global humanitarian efforts. These positions require a commitment to humanitarian values and may involve domestic and international work.

What does a typical day look like for someone working at Direct Relief?

A typical day at Direct Relief involves coordinating with internal teams and external partners to manage the distribution of medical resources, responding to urgent requests, and overseeing program logistics. Team members often analyze data, prepare reports for donors, and participate in strategic planning sessions to maximize the impact of relief efforts. Due to the dynamic nature of humanitarian response, flexibility and the ability to react quickly to new challenges are essential. Staff frequently collaborate with international agencies, healthcare providers, and local communities to ensure that aid is delivered where it's needed most.

What are the key skills and qualifications needed to thrive in the Direct Relief position, and why are they important?

To thrive at Direct Relief, you need a background in public health, program management, and nonprofit operations, often supported by a relevant bachelor's or master's degree. Experience with grant management software, data tracking systems, and compliance frameworks is valuable. Strong interpersonal skills, cultural sensitivity, and adaptability are essential for building partnerships and responding effectively to urgent needs. These skills ensure that relief initiatives are efficiently delivered and meet the complex requirements of global humanitarian work.

What are popular job titles related to Direct Relief jobs in Portland, OR?

For Direct Relief jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Direct Relief jobs in Portland, OR look for?

The top searched job categories for Direct Relief jobs in Portland, OR are:

Direct Relief jobs near you
Infographic showing various Direct Relief job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $43,284 per year, or $20.8 per hour.

Customer Service Representative - Route Relief

New System

Portland, OR • On-site

$26.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Representative - Route Relief (Cover Routes & Customer Success)
New System | Full-Time | Route-Based (Box Truck) | Portland, OR | $26.50/hr.
At New System, we believe exceptional customer service is what sets us apart.
We're a family-owned linen rental company serving restaurants, healthcare offices, dental practices, and businesses throughout the Pacific Northwest. We're hiring a Customer Service Representative - Route Relief who thrives on building relationships, solving problems, and helping customers succeed.
Yes, you'll drive a route truck, but this role is about much more than deliveries. We're looking for someone who genuinely enjoys talking with customers, spotting opportunities to improve their service, and helping grow accounts through trust and great service.
If you're the type of person who remembers names, notices problems before customers do, and naturally recommends helpful solutions you'll fit right in.
Why you'll like it here
  • You'll build real relationships with customers and make a direct impact on their experience
  • Your days move fast every day is different and every customer matters
  • Strong training and support (we set you up for success)
  • Opportunities to grow your skills in customer service, account growth, and operations
  • Competitive starting pay at $26.50/hr
  • Be part of a team that values reliability, positivity, and taking care of people

What you'll do
Customer Service First
  • Build strong, professional relationships with customers and become a trusted point of contact
  • Proactively check in with customers to ensure they have what they need and are happy with service
  • Resolve service concerns quickly and professionally own the issue and help find solutions
  • Communicate clearly and professionally while representing New System at every stop

Customer Growth & Account Support
  • Identify opportunities to improve customer service and recommend products that genuinely help customers operate better
  • Help customers stay properly stocked with linens, mats, paper products, soap, aprons, restroom supplies, and more
  • Encourage customers to try additional products or services that improve convenience and efficiency
  • Help retain and grow customer accounts through excellent service and relationship-building

Route Relief & Deliveries
  • Cover routes as assigned (vacations, callouts, open routes, business growth, etc.)
  • Deliver and pick up linens and products safely and accurately
  • Verify delivery tickets, collect signatures, and maintain accurate documentation
  • Monitor inventory levels and ensure customers are properly stocked not overstocked or running short
  • Collect payments when needed and maintain proper documentation

Safety & Operations
  • Drive safely and professionally at all times
  • Complete pre-trip and post-trip vehicle inspections
  • Support New System's zero-accident safety culture
  • Use mobile tools and route systems to document service and updates

You're a fit if you are
  • A people person who enjoys talking with customers and building relationships
  • Naturally friendly, professional, and solutions-focused
  • Comfortable recommending products when they truly help the customer
  • Dependable, adaptable, and able to step into different routes confidently
  • Organized and detail-oriented with strong follow-through
  • Comfortable working independently and managing your day

Requirements
  • Valid driver's license and ability to comfortably drive a box truck (training provided)
  • Strong customer service and communication skills required
  • Sales-minded without being pushy relationship selling matters here
  • Ability to lift, push, and pull up to 50 lbs repeatedly
  • Comfortable using mobile apps and technology daily
  • Background check and drug screening required for fleet drivers
  • Paid weekend coverage when assigned On-call hours: Saturday & Sunday | 8:00 AM - 4:30 PM

Sound like you?
Apply with your resume and answer this question:
"Tell us about a time you turned a frustrated customer into a happy one-or helped someone by recommending the right solution."

Apply