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Direct Management Jobs in Silver Spring, MD (NOW HIRING)

HMSHost

Director Change Management

Bethesda, MD · On-site

$127K - $159K/yr

Ability to drive results through collaboration rather than direct control * Demonstrated experience managing multiple concurrent projects and prioritizing resources across competing initiatives

TecTammina

Senior Staffing Professional

Elkridge, MD · On-site

Prior direct management and ownership of the staffing function is required. An advanced level of knowledge in full lifecycle recruiting components with a demonstrated track record. Demonstrated ...

Dufry

Director Change Management

Bethesda, MD

$127K - $159K/yr

Ability to drive results through collaboration rather than direct control * Demonstrated experience managing multiple concurrent projects and prioritizing resources across competing initiatives

Dufry

Director Change Management

Bethesda, MD · On-site

$127K - $159K/yr

Ability to drive results through collaboration rather than direct control * Demonstrated experience managing multiple concurrent projects and prioritizing resources across competing initiatives

CBRE

Project Management Director

Arlington, VA · On-site

$180K/yr

Direct all phases of the process for small to medium-sized clients including procurement ... Persuade managers and other colleagues to take action while being guided by the organization ...

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Direct Management information

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How much do direct management jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for direct management in Silver Spring, MD is $20.35, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $21.88 per hour, depending on experience, location, and employer.

What is the difference between Direct Management vs Customer Service Representative?

AspectDirect ManagementCustomer Service Representative
Required CredentialsLeadership skills, management certifications often preferredHigh school diploma or equivalent, customer service training
Work EnvironmentSupervisory roles, team management, office or retail settingsCall centers, retail stores, online support
Employer & Industry UsageBusinesses across industries managing teamsCustomer support departments in various sectors
Common Search & ComparisonLeadership, team management, supervisionCustomer support, client interaction, communication skills

While both roles involve interaction with clients or teams, Direct Management focuses on overseeing teams and making strategic decisions, whereas Customer Service Representatives primarily handle customer inquiries and support. Understanding these differences helps job seekers identify the right career path based on skills and interests.

What jobs pay $10,000 a month without a degree?

In direct management roles, high-paying positions such as sales managers, operations managers, or project managers can earn $10,000 or more monthly through experience, performance bonuses, and leadership skills. These roles often require strong communication, organizational skills, and industry knowledge but may not always require a formal degree if supplemented by relevant experience and certifications.

What jobs pay 200,000 a year in the USA?

In management roles, executive positions such as Chief Executive Officers (CEOs), Chief Financial Officers (CFOs), and Chief Operating Officers (COOs) often earn $200,000 or more annually, especially in large organizations. Other high-paying management jobs include senior project managers, IT directors, and sales directors, typically requiring extensive experience, advanced skills, and relevant certifications. Compensation varies based on industry, company size, location, and individual performance.

What is a direct manager position?

A direct management position involves overseeing a team or individual employees, providing guidance, assigning tasks, and evaluating performance. It typically requires strong leadership, communication skills, and knowledge of organizational goals, often supported by management training or certifications.

What is the highest paying job in management?

The highest paying management roles are often executive positions such as Chief Executive Officer (CEO), Chief Operating Officer (COO), and Chief Financial Officer (CFO), which can earn multi-million dollar salaries including bonuses and stock options. These roles typically require extensive experience, advanced degrees, and strong leadership skills, and they oversee large organizations or divisions.
What are popular job titles related to Direct Management jobs in Silver Spring, MD? For Direct Management jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Direct Management jobs in Silver Spring, MD look for? The top searched job categories for Direct Management jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Direct Management jobs? Cities near Silver Spring, MD with the most Direct Management job openings:
Direct Management jobs near you
Director Change Management

Director Change Management

HMSHost

Bethesda, MD • On-site

$127K - $159K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Key responsibilities

  • Leads project change management initiatives for technology and business transformation projects, providing both strategic direction and hands-on execution.

  • Develops and implements change management strategies, methodologies, and governance frameworks to support project adoption and minimize organizational disruption.

  • Oversees change management planning and delivery for multiple concurrent projects, including stakeholder assessments, communication plans, training strategies, and adoption activities.

HMSHost rating

6.0

Company rating: 6.0 out of 10

Based on 111 frontline employees who took The Breakroom Quiz

40th of 66 rated caterers

Job description

With a career at HMSHost, you really benefit! We Offer
  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • *401(k) retirement plan with company match
  • *Company paid life insurance
  • *Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program - refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.
Purpose: The Director of Change Management leads project change management initiatives to drive successful adoption of technology and business transformation projects, providing both strategic direction and hands-on execution to drive successful adoption and minimize organizational disruption.
Essential Functions:
  • Partners with Information Technology, Operations, and PMO leadership to integrate change management into project lifecycles, ensuring change activities align with project timelines and deliverables while maximizing project value
  • Develops and implements project change management strategy, methodologies, and governance frameworks for technology and business transformation initiatives
  • Directly owns and manages project change execution, including stakeholder assessments, communication plans, training strategies, and adoption activities for technology and business transformation initiatives to drive successful project outcomes
  • Leads tactical change management activities including resistance management, readiness assessments, impact analyses, and change champion opportunities for assigned technology and business process initiatives
  • Oversees change management planning and delivery for multiple concurrent projects, applying consistent methodology while tailoring approaches to project-specific needs, as well as stakeholder expectations and requirements
  • Directs and develops change management practitioners, building organizational capability in project change management best practices and fostering a culture of change readiness
  • Designs and executes stakeholder engagement and communication strategies that build awareness, understanding, and commitment during project lifecycles
  • Conducts change impact assessments and readiness evaluations for proposed initiatives, providing recommendations to leadership on timing, approach, and resource requirements
  • Collaborates with Operations, Learning & Development, and business unit leaders to identify gaps and develop targeted solutions that support project adoption and minimize business disruption
  • Facilitates cross-functional collaboration and serves as an advisor to project teams and leadership on change strategies, resistance mitigation, and stakeholder management
  • Establishes and tracks change metrics including adoption rates, readiness scores, and stakeholder feedback; provides regular reporting to leadership on change effectiveness and project readiness

Reporting Relationship: The Director of Change Management reports to the Senior Vice President of Transformation Office & Enterprise PMO
Minimum Qualifications, Knowledge, Skills, and Work Environment :
  • Education and Experience: The combination of education and professional experience must exceed 8 years:
    • In a leadership role: Requires 3 years of experience leading a team of professionals engaged in developing and executing change management programs
    • In a technical role: Requires minimum of 8 years of experience engaged in developing and delivering change management programs
      • A bachelor's degree in a program related to the functional area can count for 3 of the eight-year requirement
      • An MBA or a master's level degree in a program related to the functional area can count for an additional 2 years of the eight-year requirement
    • In the industry: 3-5 years of Hospitality, F&B and/or Retail experience
  • Specialized Training:
    • Training that leads to an in-depth understanding of change management
  • Specialized Skillset/Competencies/Traits:
    • Ability to drive results through collaboration rather than direct control
    • Demonstrated experience managing multiple concurrent projects and prioritizing resources across competing initiatives
    • Strong organizational skills with keen eye for detail
    • Ability to quickly understand existing processes, relationships, and organizational dynamics
    • Proven ability to identify, assess, and mitigate project and organizational risks
    • Systematic approach to documenting processes, decisions, and lessons learned for future reference
    • Business acumen and also has the mindset required to understand the long-term implications of financial planning and to advance the organization's goals
    • Demonstrated history of understanding the needs of the business, stakeholders, the employee population and individual circumstances
    • Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals
  • Location/Travel:
    • This position may be based at either North America Support Center in Bethesda, MD
    • Occasional travel to other locations may be required based on business needs
    • Flexibility for virtual collaboration across multiple time zones

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics").

What HMSHost employees say

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About HMSHost

Sourced by ZipRecruiter

HMSHost Leading the Industry HMSHost is recognized by the industry as the leader in travel dining with awards such as Restaurateur with the Highest Regard for Customer Service and Best Brand Restaurateur for Shake Shack by Airport Experience News. USA Today 10 Best Readers' Choice Travel Awards gave first place honors to both of HMSHost's Whisky River locations at Charlotte Douglas International Airport and Raleigh-Durham International Airport. ACI-NA, the trade association representing commercial service airports in the United States and Canada, recognized HMSHost with the 2020 Inclusion Champion Award, for leadership and achievement in the ongoing inclusion of business and workforce diversity, outreach, and advocacy. The company also creates original award-winning events and campaigns including Airport Restaurant Month, Channel Your Inner Chef live culinary contest, 1,000 Acts of Kindness, and Eat Well. Travel Further. About HMSHost Global restaurateur HMSHost is a world leader in creating dining for travel venues. HMSHost operates locations all over North America, and is part of Autogrill Group, the world's leading provider of food & beverage services for people on the move. Our Philosophy We empower our team of diverse associates to succeed. With locations in airports across North America, HMSHost offers the size, resources, training, and advancement opportunities you need to reach your most important career goals.

Industry

Traveler accommodation

Company size

10,000+ Employees

Headquarters location

Bethesda, MD, US

Year founded

1897

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