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Direct Management Jobs in Maryland (NOW HIRING)

Regional Sales Manager

Halethorpe, MD · On-site

$60K - $70K/yr

Provides direct management oversight for branches, clients and subcontractors in their assigned area. This role has the overall responsibility to meet or exceed customer and business expectations as ...

Senior Director, Software Engineering

Bethesda, MD

$130K - $172K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Direct management of cross functional, sourced, or matrixed teams * Experience with DR strategy rollout and Production support of mission critical applications. CORE WORK ACTIVITIES Managing ...

$74K - $101K/yr

... direct management, and under the supervision of the Regional President. * Ensures successful clinical operations and meeting/exceeding plan market earnings. * Manages, mentors and coaches Medical ...

... direct management, and under the supervision of the Regional President. * Ensures successful clinical operations and meeting/exceeding plan market earnings. * Manages, mentors and coaches Medical ...

Training & development Job Summary We are seeking compassionate, dependable, and motivated Direct ... manager Follow agency policies, DDA guidelines, and COMAR regulations Qualifications Must be at ...

Job Summary We are seeking compassionate, dependable, and motivated Direct Support Professionals ... manager Follow agency policies, DDA guidelines, and COMAR regulations Qualifications Must be at ...

Job Summary We are seeking compassionate, dependable, and motivated Direct Support Professionals ... manager Follow agency policies, DDA guidelines, and COMAR regulations Qualifications Must be at ...

Five or more years of direct management experience managing a sales organization of $100+ mm in annual revenues is preferred but not required. * Experience in consultative type sales in a business-to ...

Will have direct management and oversight of the following Direct Reports: CCM/UM Manager, Engagement Manager, Practice Manager, and Clinical Nurse Manager. There will be optionality on overseeing ...

Posted today

Will have direct management and oversight of the following Direct Reports: CCM/UM Manager, Engagement Manager, Practice Manager, and Clinical Nurse Manager. There will be optionality on overseeing ...

Posted today

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Showing results 1-20

Direct Management information

What is the difference between Direct Management vs Customer Service Representative?

AspectDirect ManagementCustomer Service Representative
Required CredentialsLeadership skills, management certifications often preferredHigh school diploma or equivalent, customer service training
Work EnvironmentSupervisory roles, team management, office or retail settingsCall centers, retail stores, online support
Employer & Industry UsageBusinesses across industries managing teamsCustomer support departments in various sectors
Common Search & ComparisonLeadership, team management, supervisionCustomer support, client interaction, communication skills

While both roles involve interaction with clients or teams, Direct Management focuses on overseeing teams and making strategic decisions, whereas Customer Service Representatives primarily handle customer inquiries and support. Understanding these differences helps job seekers identify the right career path based on skills and interests.

What is the position of a direct manager?

A direct manager is a supervisor responsible for overseeing the daily work of their team members, providing guidance, assigning tasks, and evaluating performance. They typically communicate regularly with their team, set goals, and ensure that work objectives are met within organizational policies.
What are popular job titles related to Direct Management jobs in Maryland? For Direct Management jobs in Maryland, the most frequently searched job titles are:
What cities in Maryland are hiring for Direct Management jobs? Cities in Maryland with the most Direct Management job openings:

Regional Sales Manager

Diesel Direct Inc

Halethorpe, MD • On-site

$60K - $70K/yr

Full-time

Re-posted 11 days ago


Diesel Direct rating

6.5

Company rating: 6.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz


Job description

DIESEL DIRECT INC.

Regional Operations Manager Job description

Summary: Provides direct management oversight for branches, clients and subcontractors in their assigned area. This role has the overall responsibility to meet or exceed customer and business expectations as efficiently as possible including branch level P&L management. Plans, organizes and monitors the fuel deliveries ensuring a smooth and consistent operation. Additionally, this role provides leadership, coaching and direction to develop talent within the organization. Interacts with customers, sales personal, third parties and internal departments regularly to identify opportunities and resolve any business challenges proactively if possible.

This role is responsible for management of the following areas:

  • Client delivery in Maryland, Virginia and Pennsylvania
  • Sub-contractor management in Maryland

Principal Duties and Responsibilities:

  • Establish efficient management model to provide for execution of our delivery model.
  • Meet or exceed all safety and compliance goals.
  • Meet customer service commitments and create a customer satisfaction culture.
  • Continuously increase route density and route profitability.
  • Maintain a high level of employee satisfaction.
  • Increase participation in the gallons programs.
  • Regional escalation point for branch level communicates with customers to resolve customer satisfaction issues. Determines accountability and process for resolving issues and ensures appropriate and timely follow-up with customer.
  • Reviews rec sheets and actual time worked and submits weekly reports for payroll.
  • Overall responsibility for accuracy of all paperwork such as rec sheets and IFTA reports.
  • Identifies training deficiencies and makes recommendations and provides for training needs.
  • Identify longer-term trends and recurring issues and implement solutions to optimize productivity and efficiency.
  • Monitor and manage overtime hours worked with the goal of decreasing the trend of cost of overtime expenses.
  • Evaluate employee performance and communicate positive and negative feedback to employees. Ensure all performance is documented according to company policy. Provide direction and manage employee performance issues to resolution.
  • Identify and develop talent to meet organizational needs. Continuously works to raise the performance bar through coaching and employee development.
  • Interviews potential candidates for hire and makes hiring recommendations.
  • Communicates company policies and procedures to employees.

Knowledge and Experience:

  • Supervisory experience preferred especially in a transportation environment.
  • Experience with P&L management.
  • Strong command of Excel and good command of analytics.
  • Management training and mentoring experience.
  • Excellent communication skills to professionally and effectively deal with customer issues and motivate employee performance.
  • Strong organizational skills to prioritize tasks under time constraints.

This job description lists the primary responsibilities and duties for this position. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. In the event that management exercises its right to assign or reassign duties and responsibilities a review with be given at that time to determine any change in compensation.


What Diesel Direct employees say

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Diesel Direct logo

About Diesel Direct

Sourced by ZipRecruiter

Our Promise to You We’re here to reliably provide fuel to your site, vehicle or storage area, 24 hours a day, 365 days a year. We’ll help you eliminate driver downtime - just think of all the time gained when your drivers don’t have to self-fuel at fuel islands. We’re committed to offering a large selection of high-quality fuels, including diesel, bulk fuel, DEF, marine fuel, biodiesel, winter blends and more. We’ll make it easy for your business to schedule and monitor fuel, with our specialized solutions. And when you’re ready to plan ahead, we can lock fuel pricing with advanced supply agreements. This is our promise to you, and has been since 1998. Family-Oriented Culture Our business, team members, and partners are like family to us. We pride ourselves on a close-knit, family-oriented work environment where team members build expertise and long-standing careers as our business capabilities, fuel products, and services grow. We’re here for each other, our partners and our customers every day.

Industry

Oil and gas extraction

Company size

51 - 200 Employees

Headquarters location

Stoughton, MA, US

Year founded

1998

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