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Direct Management Jobs in Georgia (NOW HIRING)

Case Management Director Career Opportunity Highly regarded for your Case Management Director expertise Are you an experienced and compassionate healthcare professional with a background in case ...

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Direct Management information

What is the difference between Direct Management vs Customer Service Representative?

AspectDirect ManagementCustomer Service Representative
Required CredentialsLeadership skills, management certifications often preferredHigh school diploma or equivalent, customer service training
Work EnvironmentSupervisory roles, team management, office or retail settingsCall centers, retail stores, online support
Employer & Industry UsageBusinesses across industries managing teamsCustomer support departments in various sectors
Common Search & ComparisonLeadership, team management, supervisionCustomer support, client interaction, communication skills

While both roles involve interaction with clients or teams, Direct Management focuses on overseeing teams and making strategic decisions, whereas Customer Service Representatives primarily handle customer inquiries and support. Understanding these differences helps job seekers identify the right career path based on skills and interests.

What is the position of a direct manager?

A direct manager is a supervisor responsible for overseeing the daily work of their team members, providing guidance, assigning tasks, and evaluating performance. They typically communicate regularly with their team, set goals, and ensure that work objectives are met within organizational policies.
What are popular job titles related to Direct Management jobs in Georgia? For Direct Management jobs in Georgia, the most frequently searched job titles are:
Infographic showing various Direct Management job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Hybrid job distribution.

Case Management Director

Encompass Health Rehabilitation Hospital of Bluffton

Wilmington Island, GA โ€ข On-site

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Case Management Director Career Opportunity


Highly regarded for your Case Management Director expertise
Are you an experienced and compassionate healthcare professional with a background in case management, seeking a career that aligns with your professional expertise and resonates with your personal values? As the Director of Case Management at Encompass Health, you have the unique opportunity to lead a team and make a profound impact on the lives of individuals within your local community. This role combines fulfilling career opportunities close to home with the chance to make a meaningful difference in the well-being of those around you. Join us in this journey of care, compassion, and leadership as we work together to make a difference where it matters most, serving as a key member of our leadership team overseeing the day-to-day operations and management of our Case Management department.


A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.


Starting Perks and Benefits
At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:

  • Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
  • Generous paid time off that accrues over time.
  • Opportunities for tuition reimbursement and continuing education.
  • Company-matching 401(k) and employee stock purchase plans.
  • Flexible spending and health savings accounts.
  • A vibrant community of individuals passionate about the work they do!

Become the Case Management Director you've always aspired to be

  • Assume responsibility for the day-to-day operations and human resource management of the Case Management department.
  • Oversee the interdisciplinary plan of care and the discharge planning process to ensure the effectiveness and appropriateness of services with a central focus on census management, patient care outcomes, and key care indicators.
  • Act as a patient and family advocate, ensuring that services are delivered to meet the needs of patients and their families.
  • Provide guidance and support to Case Managers and other staff, including training on managing caseloads and interpreting regulations, policies, operational procedures, and objectives. Review operations to ensure a high level of quality consistent with organizational standards.
  • Build relationships with insurance companies, self-insured employers, case management firms, and other healthcare networks.
  • Celebrate the accomplishments and successes of our dedicated employees along the way.

Qualifications

  • Current CCM® or ACMTM certification is preferred.
  • Must be qualified to independently complete an assessment within the scope of practice of his/her discipline.
  • If licensure is required for the discipline within the hospital's state, individual must hold an active license.
  • For Nursing, must possess bachelor's degree in nursing (BSN) with RN licensure.
  • For other eligible health care professionals, must possess a minimum of a bachelor's degree; a graduate degree is preferred.
  • Three years of hospital-based Case Management experience, including Utilization Review and Discharge Planning experience.
  • May be required to work weekdays and/or weekends, evenings and/or night shifts.
  • May be required to work on religious and/or legal holidays on scheduled days/shifts.
The Encompass Health Way
We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!
At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.