Proven ability to lead cross-functional, globally distributed teams without direct line authority * Data center, power electronics, thermal, or industrial systems experience preferred * Strong ...
Proven ability to lead cross-functional, globally distributed teams without direct line authority * Data center, power electronics, thermal, or industrial systems experience preferred * Strong ...
$13.75 - $17.25/hr
Cafe Management DIRECT REPORTS: None DATE CREATED: 2/2/2016 POSITION SUMMARY Even though you may ... Prep Cook Line Cook Receiver Inside/Outside Expo PRIMARY RESPONSIBILITIES Receiving and ordering ...
$13.75 - $17.25/hr
Cafe Management DIRECT REPORTS: None DATE CREATED: 2/2/2016 POSITION SUMMARY Even though you may ... Prep Cook Line Cook Receiver Inside/Outside Expo PRIMARY RESPONSIBILITIES Receiving and ordering ...
DIRECTOR OF DEVELOPMENT & EXTERNAL AFFAIRS
Dayton, OH · On-site
$110K - $111K/yr
... Line's network, and strengthen visibility. You will also manage one direct report who supports operations and grant writing and work closely with the national Development Operations team. The ideal ...
Quick apply
DIRECTOR OF DEVELOPMENT & EXTERNAL AFFAIRS
Dayton, OH · On-site
$110K - $111K/yr
... Line's network, and strengthen visibility. You will also manage one direct report who supports operations and grant writing and work closely with the national Development Operations team. The ideal ...
Program development includes direct oversight of operations (patient navigation, scheduling, and ... Drives the service line or program specific certification(s) as needed. Serves as the ...
Program development includes direct oversight of operations (patient navigation, scheduling, and ... Drives the service line or program specific certification(s) as needed. Serves as the ...
Holds team members accountable for the maintenance and upkeep of Direct Line fleet vehicles and equipment. * Work with PM on man loading scheduling, budget hours and materials staging. * Maintain ...
Holds team members accountable for the maintenance and upkeep of Direct Line fleet vehicles and equipment. * Work with PM on man loading scheduling, budget hours and materials staging. * Maintain ...
Line Mechanic D
Findlay, OH · On-site
Assemble and install Line Material and hardware under direct or immediate supervision * Use and store hand lines, tie knots and demonstrate a basic working knowledge with ropes and rigging equipment ...
Line Mechanic D
Findlay, OH · On-site
Assemble and install Line Material and hardware under direct or immediate supervision * Use and store hand lines, tie knots and demonstrate a basic working knowledge with ropes and rigging equipment ...
Holds team members accountable for the maintenance and upkeep of Direct Line fleet vehicles and equipment. * Work with PM on man loading scheduling, budget hours and materials staging. * Maintain ...
Holds team members accountable for the maintenance and upkeep of Direct Line fleet vehicles and equipment. * Work with PM on man loading scheduling, budget hours and materials staging. * Maintain ...
Assemble and install Line Material and hardware under direct or immediate supervision * Use and store hand lines, tie knots and demonstrate a basic working knowledge with ropes and rigging equipment ...
Assemble and install Line Material and hardware under direct or immediate supervision * Use and store hand lines, tie knots and demonstrate a basic working knowledge with ropes and rigging equipment ...
Traveling Superintendant
New Albany, OH · On-site
... Direct Line fleet vehicles and equipment. • Work with PM on man loading scheduling, budget hours and materials staging. • Maintain daily site visits of projects within 2-hour drive from office ...
Traveling Superintendant
New Albany, OH · On-site
... Direct Line fleet vehicles and equipment. • Work with PM on man loading scheduling, budget hours and materials staging. • Maintain daily site visits of projects within 2-hour drive from office ...
$13.75 - $17.25/hr
BOBBY BOGNAR DIRECT REPORTS: NICK VELASQUEZ DATE CREATED: 04/082026 FLSA STATUS: Hourly - Overtime ... Prep Cook Line Cook Receiver Inside/Outside Expo PRIMARY RESPONSIBILITIES Receiving and ordering ...
$13.75 - $17.25/hr
BOBBY BOGNAR DIRECT REPORTS: NICK VELASQUEZ DATE CREATED: 04/082026 FLSA STATUS: Hourly - Overtime ... Prep Cook Line Cook Receiver Inside/Outside Expo PRIMARY RESPONSIBILITIES Receiving and ordering ...
Sr. Front Line Leader
$16.25 - $20.50/hr
Manage budget accountability for Headcount, Overtime, and direct expenses for a shift and/or line. Track, trend and continuously improve budgetary performance for direct expenses, headcount, overtime ...
New
Sr. Front Line Leader
$16.25 - $20.50/hr
Manage budget accountability for Headcount, Overtime, and direct expenses for a shift and/or line. Track, trend and continuously improve budgetary performance for direct expenses, headcount, overtime ...
New
Direct the work of employees assigned to assist. * Complete Monthly Apprentice Cards and submit to ... Line Mechanic C: Education : * High school diploma or GED Experience : * Minimum of one year ...
New
Direct the work of employees assigned to assist. * Complete Monthly Apprentice Cards and submit to ... Line Mechanic C: Education : * High school diploma or GED Experience : * Minimum of one year ...
New
Line Cook
$14.50 - $18.25/hr
Weekly Pay Direct Deposit or Pay Card Paid Vacation and Holidays 401(k) Medical, Dental, and Vision Insurance Referral Bonuses We partner with top local companies, including Fortune 500 employers ...
Quick apply
Line Cook
$14.50 - $18.25/hr
Weekly Pay Direct Deposit or Pay Card Paid Vacation and Holidays 401(k) Medical, Dental, and Vision Insurance Referral Bonuses We partner with top local companies, including Fortune 500 employers ...
Line Cook
$15.25 - $19/hr
Complete daily cleaning assignments as directed by management Qualifications * Prior line cook or kitchen experience required * Knowledge of culinary procedures, recipe execution, and food safety ...
Quick apply
Line Cook
$15.25 - $19/hr
Complete daily cleaning assignments as directed by management Qualifications * Prior line cook or kitchen experience required * Knowledge of culinary procedures, recipe execution, and food safety ...
Mentor and develop direct reports by fostering a culture of engagement that results in outstanding ... line leadership and peer operational colleagues to develop, implement, and sustain clinical ...
Mentor and develop direct reports by fostering a culture of engagement that results in outstanding ... line leadership and peer operational colleagues to develop, implement, and sustain clinical ...
Be Seen First
Veterinary Client Service Representative
Reynoldsburg, OH · On-site
$15 - $20/hr
Our CSRs are the direct line of communication for our clients and are the first and last team members all clients interact with. For this reason, it is very important that we find the right candidate ...
Quick apply
Be Seen First
Veterinary Client Service Representative
Reynoldsburg, OH · On-site
$15 - $20/hr
Our CSRs are the direct line of communication for our clients and are the first and last team members all clients interact with. For this reason, it is very important that we find the right candidate ...
Mentor and develop direct reports by fostering a culture of engagement that results in outstanding ... line leadership and peer operational colleagues to develop, implement, and sustain clinical ...
Mentor and develop direct reports by fostering a culture of engagement that results in outstanding ... line leadership and peer operational colleagues to develop, implement, and sustain clinical ...
Line Technician
Shelby, OH · On-site
$18 - $24/hr
It is the duty and responsibility of the Line Tech to ensure proper operation of the equipment on his/her lines and the department as directed by their supervisor. Responsibilities: * Respond quickly ...
Quick apply
Line Technician
Shelby, OH · On-site
$18 - $24/hr
It is the duty and responsibility of the Line Tech to ensure proper operation of the equipment on his/her lines and the department as directed by their supervisor. Responsibilities: * Respond quickly ...
Line Technician
$18 - $24/hr
It is the duty and responsibility of the Line Tech to ensure proper operation of the equipment on his/her lines and the department as directed by their supervisor. Responsibilities: * Respond quickly ...
Quick apply
Line Technician
$18 - $24/hr
It is the duty and responsibility of the Line Tech to ensure proper operation of the equipment on his/her lines and the department as directed by their supervisor. Responsibilities: * Respond quickly ...
This is a senior individual contributor role with a direct line to the commercial leadership team. You will own relationships, pipeline, and deals - from prospecting through close - while also ...
This is a senior individual contributor role with a direct line to the commercial leadership team. You will own relationships, pipeline, and deals - from prospecting through close - while also ...
Direct Line information
See Ohio salary details
$10.06 - $11.39
2% of jobs
$11.39 - $12.71
1% of jobs
$12.71 - $14.04
5% of jobs
$15.33 is the 25th percentile. Wages below this are outliers.
$14.04 - $15.37
17% of jobs
$15.37 - $16.70
20% of jobs
The median wage is $16.97 / hr.
$16.70 - $18.03
21% of jobs
$18.86 is the 75th percentile. Wages above this are outliers.
$18.03 - $19.36
13% of jobs
$19.36 - $20.69
9% of jobs
$20.69 - $22.02
5% of jobs
$22.02 - $23.35
4% of jobs
$23.35 - $24.68
2% of jobs
$10
$17
$24
How much do direct line jobs pay per hour?
What are the key skills and qualifications needed to thrive as a Direct Line Customer Service Representative, and why are they important?
What are some typical challenges faced by Direct Line customer service representatives, and how are they supported in overcoming them?
What are Direct Line jobs?
What is the difference between Direct Line vs Customer Service Representative?
| Aspect | Direct Line | Customer Service Representative |
|---|---|---|
| Credentials | Typically requires insurance licenses or industry-specific certifications | Usually requires high school diploma or equivalent; some roles prefer customer service experience |
| Work Environment | Office or remote, focused on insurance or financial services | Call centers, retail, or office settings across various industries |
| Employer & Industry Usage | Insurance companies, financial institutions | Retail, telecommunications, banking, and other service sectors |
| Common Search & Comparison | Often compared for client interaction and sales roles | Compared for customer interaction and support roles |
While both roles involve customer interaction, a Direct Line typically refers to a specialized insurance or financial services position requiring specific licenses, whereas a Customer Service Representative is a broader role across multiple industries focusing on general customer support.

Vertiv rating
6.7
Based on 64 frontline employees who took The Breakroom Quiz
334th of 433 rated machine equipment manufacturers
Job description
Job Summary
The Director, Test Engineering is responsible for defining, governing, and coordinating Vertiv's Engineering test strategy across product development, validation, manufacturing, and certification activities. This role establishes common testing standards, methodologies, and release requirements, and ensures their consistent implementation across Lines of Business (LoBs) and regions.
The position provides technical leadership, standards, and orchestration for testing activities, including Design Verification Testing (DVT), test automation, certification testing, Design for Test (DFT), and coordinates with Advanced Manufacturing Engineering on End-of-Line (EOL) testing.
The Director of Test Engineering owns the Core Engineering Test Automation team and serves as the primary Engineering interface to external certification agencies.
Key Responsibilities
Test Strategy & Standards
- Define and maintain enterprise-wide test strategies for NPDI, ETO, and Sustaining Engineering programs.
- Establish common test standards, procedures, and acceptance criteria for:
- Design Verification Testing (DVT)
- Reliability and environmental testing (in coordination with Quality and Reliability teams)
- Automated testing
- Define product release test requirements and ensure alignment with DFMEA, PFMEA, and reliability expectations.
- Drive consistency in test planning, execution, reporting, and traceability across businesses and regions.
Design Verification Testing (DVT) Leadership
- Own the DVT methodology and governance model, including test scope definition, readiness criteria, and exit criteria.
- Coordinate DVT execution across LoBs and regions, ensuring alignment to Vertiv standards.
- Ensure DVT results are effectively correlated with simulation data, historical performance, and field feedback.
Test Automation
- Directly lead the Core Engineering Test Automation team.
- Define and execute the test automation roadmap for product validation and regression testing.
- Drive increased adoption of automation in both engineering validation and manufacturing test environments.
- Promote reuse of automation frameworks, tools, and test assets across product families.
Manufacturing Test Collaboration
- Partner closely with Manufacturing Engineering to:
- Define Design for Test (DFT) requirements early in product development.
- Align engineering test strategies with End-of-Line (EOL) and factory acceptance testing.
- Ensure smooth transition from engineering validation to production test.
- Support continuous improvement of manufacturing test coverage, efficiency, and robustness.
Certification & External Relationships
- Serve as the primary Core Engineering interface to external certification agencies (e.g., UL, IEC, CE).
- Coordinate certification test strategies, scheduling, and technical alignment across LoBs.
- Ensure engineering test plans anticipate and support certification requirements.
- Maintain strong working relationships with third-party test houses and certification partners.
Governance, Metrics & Continuous Improvement
- Establish KPIs and dashboards for test effectiveness, cycle time, coverage, and automation maturity.
- Identify gaps, redundancies, and inefficiencies in current testing approaches and drive corrective actions.
- Support Vertiv Operating System (VOS) initiatives related to quality, speed, and cost.
Scope & Authority
- Global testing standards ownership; no direct ownership of lab facilities or daily lab operations
- Direct management of the Core Engineering Test Automation team
- Influences product release decisions through test readiness and results
Requirements:
- Bachelor's degree in Electrical, Mechanical, or Systems Engineering (required)
- Master's degree preferred
- 12+ years of experience in product development and engineering test environments
- Demonstrated leadership in:
- Design Verification Testing (DVT)
- Test automation
- Product validation and reliability testing
- Manufacturing test (DFT and EOL)
- Experience working with certification agencies and compliance testing
- Proven ability to lead cross-functional, globally distributed teams without direct line authority
- Data center, power electronics, thermal, or industrial systems experience preferred
- Strong systems-level engineering mindset
- Ability to define standards and drive adoption at scale
- Excellent communication skills in English and stakeholder management skills
- Comfortable operating at both strategic and hands-on technical levels
- Lean / Six Sigma experience a plus
About Us
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
About the Team
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.