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Direct Client Virtual Assistant Jobs in Durham, NC

ACCEL Schools

Virtual Special Education Teacher

Durham, NC · On-site

$48K - $63K/yr

ELIGIBILITY: Open to residents of North Carolina About the Opportunity * Assist with the ... directed * Work with the teaching staff to improve standardized and proficiency testing results

1st Class Assist

Appointment Setter

Raleigh, NC · On-site

... provides virtual assistance, inbound and outbound call center solutions and administration support to businesses at an affordable cost. Our services are customized based on our client's needs.

1st Class Assist

Appointment Setter

Raleigh, NC · Remote

... provides virtual assistance, inbound and outbound call center solutions and administration support to businesses at an affordable cost. Our services are customized based on our client's needs.

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All JobsDirect Client JobsDirect Client Virtual Assistant JobsDirect Client Virtual Assistant Jobs in Durham, NC

Direct Client Virtual Assistant information

See Durham, NC salary details

$11

$23

$32

How much do direct client virtual assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for direct client virtual assistant in Durham, NC is $23.58, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $26.49 per hour, depending on experience, location, and employer.

How does a direct client virtual assistant typically manage communication and collaboration with clients who work in different time zones?

As a Direct Client Virtual Assistant, managing communication across time zones is a common challenge. Most VAs use shared digital tools like project management platforms, cloud-based calendars, and messaging apps to stay organized and responsive. It's standard practice to establish overlapping 'core hours' for real-time communication and clarify expectations regarding response times. Regular check-ins and clear documentation help ensure tasks are completed smoothly, regardless of time differences. This approach fosters trust and reliable collaboration, even when working remotely for clients around the world.

What is a direct client virtual assistant?

Direct Client Virtual Assistants are professionals who provide administrative, technical, or creative support to clients remotely, usually working directly for the client rather than through an agency. Their tasks may include scheduling, email management, research, data entry, and more, depending on the client’s needs. Working directly with clients allows Virtual Assistants to build stronger relationships and tailor their services to specific requirements. This role often requires excellent communication, organizational skills, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a direct client virtual assistant?

To thrive as a Direct Client Virtual Assistant, you need strong organizational abilities, excellent written and verbal communication, and proficiency in administrative tasks, often supported by experience or a relevant certification. Familiarity with tools like Google Workspace, Microsoft Office, project management platforms (e.g., Asana, Trello), and communication systems such as Slack or Zoom is typically required. Outstanding time management, problem-solving, and interpersonal skills help you stand out in supporting clients remotely. These skills ensure tasks are completed efficiently, client needs are met proactively, and professional relationships are maintained, which is vital for client satisfaction and long-term success.
What are popular job titles related to Direct Client Virtual Assistant jobs in Durham, NC? For Direct Client Virtual Assistant jobs in Durham, NC, the most frequently searched job titles are:
What job categories do people searching Direct Client Virtual Assistant jobs in Durham, NC look for? The top searched job categories for Direct Client Virtual Assistant jobs in Durham, NC are:
What cities near Durham, NC are hiring for Direct Client Virtual Assistant jobs? Cities near Durham, NC with the most Direct Client Virtual Assistant job openings:
Direct Client Virtual Assistant jobs near you

Client Success WFH Representative

Globe Life American Income Division

Raleigh, NC • On-site, Remote

Full-time

Medical, Life

Posted 3 days ago

New

Job description

Remote Client Success Representative
Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)
Remote High-Performer Opportunity
100% Remote | Flexible Schedule | Career Growth
Are you a motivated professional who enjoys building relationships, delivering exceptional customer service, and continuously improving your skills?
AO is seeking ambitious, service-oriented individuals to join our team as Remote Client Success Representatives. This opportunity is ideal for professionals who are self-motivated, goal-oriented, and ready to grow within a supportive, performance-driven organization.
Whether you're beginning a new career or bringing experience in customer service, healthcare, retail, hospitality, education, or sales, we provide the comprehensive training, mentorship, and support needed to help you succeed.
No prior insurance experience is required.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we are committed to helping families protect their financial future while investing in the professional growth and leadership development of our team members.
What You'll Do
As a Remote Client Success Representative, you'll work directly with clients who have requested information regarding their benefits and coverage options.
Client Responsibilities
  • Meet with clients through Zoom and phone appointments
  • Build strong, long-term client relationships
  • Answer questions regarding available benefits and coverage options
  • Explain products and services clearly and professionally
  • Assist clients with applications, enrollment, and policy updates
  • Provide ongoing customer support and follow-up communication
  • Maintain accurate client records and documentation
Professional Development
  • Participate in structured virtual training and mentorship
  • Develop communication, leadership, and customer service skills
  • Learn industry products, systems, and best practices
  • Collaborate with a supportive remote team
  • Continue growing through ongoing coaching and leadership development
What We Offer
100% Remote Work
  • Work from anywhere within the United States
  • Flexible scheduling options
  • No commuting
  • Modern virtual work environment
Comprehensive Training & Mentorship
  • Structured onboarding
  • Weekly coaching and development
  • Leadership mentoring
  • Ongoing professional growth opportunities
Weekly Pay & Performance Bonuses
  • Weekly performance-based compensation
  • Performance bonuses
  • Leadership incentives
  • Recognition programs
Career Advancement
  • Performance-based promotions
  • Leadership development pathways
  • Promotion from within
  • Long-term management opportunities
Additional Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Leadership conferences and professional development events
  • Advanced virtual technology and collaboration tools
Qualifications
Successful candidates typically demonstrate:
  • Excellent communication and interpersonal skills
  • Strong listening and problem-solving abilities
  • Positive attitude and willingness to learn
  • Self-motivation and accountability
  • Ability to work independently in a remote environment
  • Adaptability in a fast-paced, collaborative setting
  • Professionalism and integrity
  • Results-oriented mindset with a commitment to continuous improvement
Helpful Experience (Not Required)
Experience in any of the following areas is beneficial:
  • Customer Service
  • Client Relations
  • Sales
  • Healthcare
  • Retail
  • Hospitality
  • Administrative Support
  • Team Leadership
  • Call Center Operations

No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are ready to build a rewarding career.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom to provide a convenient and accessible hiring experience.
Ready to Build Your Future?
If you're looking for a remote career where your professionalism is valued, your growth is supported, and your success is recognized, we'd love to hear from you.
Apply today and begin building a rewarding future with AO.
Work From Home. Deliver Excellence. Grow with AO. 🚀

Apply