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Direct Client Virtual Assistant Jobs in Durham, NC

Versana

Client Success Operations Lead

Raleigh, NC

The Client Success Operations Lead reporting to the Director of Product Operations, will partner ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Versana

Client Success Operations Lead

Raleigh, NC

The Client Success Operations Lead reporting to the Director of Product Operations, will partner ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Versana

Client Success Operations Lead

Raleigh, NC · On-site

The Client Success Operations Lead reporting to the Director of Product Operations, will partner ... • Assist with developing and adhering to performance metrics and provide continued ...

Versana

Client Success Operations Associate

Raleigh, NC · On-site

The Client Success Operations Associate reporting to the Director of Product Operations, will ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

FHR

MO331-Systems Administrator 141456

Raleigh, NC · Remote

Our direct client is looking for a Systems Administrator 141456 This position is for up to 14 ... Virtual Server Snapshots, Trust relationships, Active Directory sites and services. (8 years) 5 ...

Infojini Inc

System Administrator

Durham, NC

Client: Direct Client Complete Description: This is an infrastructure related position, focusing on ... Experience deploying and maintaining enterprise virtual desktop infrastructure environments.

First Citizens Bank

Fiduciary Officer

Raleigh, NC · On-site

... virtual. Responsibilities * Fiduciary Management - Administers, services, and monitors personal ... Provides direct client contact for issues, concerns, and updates. Ensures client satisfaction and ...

Fleming's

Host

Raleigh, NC · On-site

... and direct the calls in a prompt and professional manner. Experience: * Minimum one year of ... virtual assistant Callie. We look forward to hearing from you!

Fidelity Investments

Director, Architecture

Durham, NC · Hybrid

$244K/yr

... as a Director, Architecture (or closely related occupation) developing large scale enterprise ... Virtual Assistant, Widgets, and Mobile Security including password-less and biometric ...

Fidelity Investments

Director, Architecture

Durham, NC · On-site

$244K/yr

... as a Director, Architecture (or closely related occupation) developing large scale enterprise ... Virtual Assistant, Widgets, and Mobile Security including password-less and biometric ...

Infojini Inc

system administrator

Raleigh, NC

Direct client Qualifications Required Experience with Active directory administration to include ... Experience deploying and maintaining enterprise virtual desktop infrastructure environments.

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Direct Client Virtual Assistant information

See Durham, NC salary details

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How much do direct client virtual assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for direct client virtual assistant in Durham, NC is $23.58, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $26.49 per hour, depending on experience, location, and employer.

How does a direct client virtual assistant typically manage communication and collaboration with clients who work in different time zones?

As a Direct Client Virtual Assistant, managing communication across time zones is a common challenge. Most VAs use shared digital tools like project management platforms, cloud-based calendars, and messaging apps to stay organized and responsive. It's standard practice to establish overlapping 'core hours' for real-time communication and clarify expectations regarding response times. Regular check-ins and clear documentation help ensure tasks are completed smoothly, regardless of time differences. This approach fosters trust and reliable collaboration, even when working remotely for clients around the world.

What is a direct client virtual assistant?

Direct Client Virtual Assistants are professionals who provide administrative, technical, or creative support to clients remotely, usually working directly for the client rather than through an agency. Their tasks may include scheduling, email management, research, data entry, and more, depending on the client’s needs. Working directly with clients allows Virtual Assistants to build stronger relationships and tailor their services to specific requirements. This role often requires excellent communication, organizational skills, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a direct client virtual assistant?

To thrive as a Direct Client Virtual Assistant, you need strong organizational abilities, excellent written and verbal communication, and proficiency in administrative tasks, often supported by experience or a relevant certification. Familiarity with tools like Google Workspace, Microsoft Office, project management platforms (e.g., Asana, Trello), and communication systems such as Slack or Zoom is typically required. Outstanding time management, problem-solving, and interpersonal skills help you stand out in supporting clients remotely. These skills ensure tasks are completed efficiently, client needs are met proactively, and professional relationships are maintained, which is vital for client satisfaction and long-term success.
What are popular job titles related to Direct Client Virtual Assistant jobs in Durham, NC? For Direct Client Virtual Assistant jobs in Durham, NC, the most frequently searched job titles are:
What job categories do people searching Direct Client Virtual Assistant jobs in Durham, NC look for? The top searched job categories for Direct Client Virtual Assistant jobs in Durham, NC are:
What cities near Durham, NC are hiring for Direct Client Virtual Assistant jobs? Cities near Durham, NC with the most Direct Client Virtual Assistant job openings:
Direct Client Virtual Assistant jobs near you

Client Success Operations Lead

Versana

Raleigh, NC

Full-time

Re-posted 10 days ago

Job description

About Us:

Versana is an industry-backed fintech on a mission to make the syndicated loan market  better. By digitally capturing agent banks’ data on a real-time basis, Versana provides unprecedented transparency into loan level details and portfolio positions, bringing efficiency and velocity to the entire market. Through our platform, participants can rest 
assured they are accessing the loan market’s most credible source of deal information.
About You:

The Client Success Operations Lead reporting to the Director of Product Operations, will partner closely with Product and Go-To-Market (GTM) teams to support the operational success of Versana’s new product launch. This includes driving execution across product demonstrations, client onboarding, account activation and maintaining high quality documentation to support the scale of Versana’s new product. 

Key Responsibilities:
• Actively drive client participation and engagement to support a new Versana  product launch. 
• Lead and mentor other client success associates. 
• Collaborate with product, engineering, marketing, sales and customer success teams to deliver a product go-to-market (GTM) plans.
• Passionate about developing and implementing the ideal customer journey for a new product.
• Provide direct client training to drive adoption of Versana’s self-service technology solution.
• Partner with the Director of Product Operations and Head of Product with Go-to-Market (GTM) execution for Versana new product launch, including Agent Bank and Lender onboarding, product demonstrations, documentation gathering, account activation. 
• Provide ongoing support to new clients with training and manual processing of the new product’s launch. 
• Address queries from Agents and Lenders around the new product’s process and workflow, from loan and amendment documentation, system queries to process of the new product’s capture
• Assist with developing and adhering to performance metrics and provide continued recommendations for process improvement to reduce turnaround times for existingprocesses. 
• Adhere to internal and external onboarding and new product related SLAs, where applicable.
• Ensure that all operations comply with industry regulations, data security standards, and risk management protocols.
Must Haves:
• 5+ years of experience in the Syndicated Lending market with a sound understanding of products and processes for both the primary and secondary lifecycles, is highly desirable.
• Prior experience with customer success in a start-up environment.
• Strong problem solving and analytical thinking skills, with a willingness to dive into details.
• Excellent communication and presentation skills. 
• Detailed knowledge of process planning.
• Experience in customer facing role highly desirable.
• Exposure to CRM platforms to track and follow up on customer requests.
• Understanding of financial products (must have).
• Comfortable engaging with personas at all levels at buy side and sell side firms. 
Equal Opportunity Employer:
 
We are committed to providing equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.