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Direct Claims Jobs in Romeoville, IL (NOW HIRING)

Direct and oversee litigation strategy through the selection and management of defense counsel and ... D. preferred. * 7 + years claims/legal experience, with at least 2 years within a technical ...

Environmental Claims Officer

Chicago, IL · On-site +1

$94K - $197K/yr

Direct and oversee litigation strategy through the selection and management of defense counsel and ... D. preferred. * 7 + years claims/legal experience, with at least 2 years within a technical ...

Direct and oversee litigation strategy through the selection and management of defense counsel and ... D. preferred. * 7 + years claims/legal experience, with at least 2 years within a technical ...

Be Seen First

Direct and monitor defense counsel * Prepare claim evaluations, reports, reserve recommendations ... Experience evaluating claims-made coverage, liability exposure, damages, and reserves * Excellent ...

Urgent

Investigate and adjust multi-line liability claims in accordance with established claims handling procedures using CCMSI guidelines and direct supervision. * Investigate and evaluate claims involving ...

Investigate claims and review the insureds' materials, pleadings, and other relevant documents ... Analyze and direct risk transfer, additional insured issues, and contractual indemnity issues

Investigate claims and review the insureds' materials, pleadings, and other relevant documents ... Analyze and direct risk transfer, additional insured issues, and contractual indemnity issues

Showing results 41-60

Direct Claims information

See Romeoville, IL salary details

$31.1K

$65.9K

$91.8K

How much do direct claims jobs pay per year?

As of Aug 7, 2026, the average yearly pay for direct claims in Romeoville, IL is $65,876.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $77,000.00 per year, depending on experience, location, and employer.

What is a direct claim?

Direct claims refer to insurance claims that are filed directly by the policyholder with their own insurance company, rather than going through a third party or the at-fault party's insurer. This process is common in situations like auto accidents, where the policyholder seeks compensation for damages or losses under their own policy. Direct claims help streamline the process, reduce delays, and ensure the policyholder receives prompt assistance and settlements. They are often associated with 'first-party' insurance coverage, such as collision, comprehensive, or health insurance claims.

Can you work remotely in direct claims jobs?

Many direct claims jobs offer remote work options, especially for roles involving claims processing, customer service, or administrative tasks. Employers may require familiarity with claims management software and good communication skills, and remote positions often involve standard office hours and secure internet connections.

Do I need a degree to be a direct claims specialist?

A degree is not typically required to become a direct claims specialist, but relevant experience, knowledge of insurance policies, and strong communication skills are important. Many employers provide on-the-job training and may prefer candidates with a high school diploma or equivalent. Certifications in insurance or claims processing can enhance job prospects.

What are some common challenges faced by professionals in direct claims roles, and how can they effectively manage these challenges?

Professionals in Direct Claims often face the challenge of balancing a high volume of claims with the need for thorough investigation and timely resolution. Managing customer expectations and handling sensitive situations, such as denied claims or complex cases, can also be demanding. Effective communication, strong organizational skills, and staying updated on policy guidelines are crucial for success. Building collaborative relationships with adjusters, underwriters, and other departments helps ensure accurate and efficient claims processing.

What are the key skills and qualifications needed to thrive as a direct claims specialist?

To thrive as a Direct Claims Specialist, you need a solid understanding of insurance policies, claims processes, and relevant legal regulations, often supported by a degree in business, finance, or a related field. Familiarity with claims management software, customer relationship management (CRM) systems, and sometimes industry certifications like AIC or CPCU is typical. Exceptional attention to detail, problem-solving abilities, and strong communication skills set top performers apart in this role. These skills and qualifications ensure claims are processed accurately and efficiently, leading to customer satisfaction and minimized risk for the insurer.

What is the difference between Direct Claims vs Claims Adjuster?

AspectDirect ClaimsClaims Adjuster
CredentialsInsurance license, knowledge of policiesInsurance license, sometimes certifications like AIC or CPCU
Work EnvironmentCustomer service, office or remoteFieldwork, office, or remote
Employer & IndustryInsurance companies, agenciesInsurance companies, third-party administrators
Search & Comparison IntentUnderstanding direct claims handlingEvaluating claims adjustment roles

Direct Claims professionals primarily handle claims directly from policyholders, focusing on processing and resolving claims within the insurance company. Claims Adjusters evaluate, investigate, and settle claims, often working in the field or remotely. Both roles require insurance licensing, but Claims Adjusters may have additional certifications. While their work overlaps in claims processing, Direct Claims roles are more customer-facing, whereas Claims Adjusters focus on assessment and negotiation.

What are popular job titles related to Direct Claims jobs in Romeoville, IL? For Direct Claims jobs in Romeoville, IL, the most frequently searched job titles are:
What job categories do people searching Direct Claims jobs in Romeoville, IL look for? The top searched job categories for Direct Claims jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Direct Claims jobs? Cities near Romeoville, IL with the most Direct Claims job openings:

Environmental Claims Officer

Liberty Mutual

Chicago, IL • On-site, Remote

Full-time

Re-posted 10 days ago


Liberty Mutual rating

8.9

Company rating: 8.9 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

48th of 303 rated insurance


Job description

Description

Join a growing team and tackle some of the Industry's Most Complex Environmental Claims!

Liberty Mutual is expanding our Environmental Claims team and seeking an experienced Environmental Claims Officer to manage high-exposure environmental, pollution, toxic tort, and mass litigation claims within our Commercial Specialty Lines portfolio!

This is an excellent opportunity for a seasoned claims professional who thrives in complex coverage and liability analysis, enjoys collaborating with legal and industry experts, and is looking to make a meaningful impact at a Fortune 100 carrier known for its financial strength, innovation, and commitment to customer advocacy.  In this highly visible role, you'll exercise significant judgment and ownership throughout the entire claim lifecycle, from coverage analysis and investigation through litigation management, negotiation, and resolution. You'll partner closely with policyholders, brokers, reinsurers, underwriting, and defense counsel while helping shape outcomes on some of our most challenging and technically sophisticated claims.

Why Join Liberty Mutual?

  • Work on complex, intellectually challenging environmental and toxic tort claims
  • Collaborate with experienced legal, technical, and claims professionals across the organization
  • Enjoy a high level of autonomy, decision-making authority, and strategic influence
  • Gain exposure to high-profile litigation and alternative dispute resolution proceedings
  • Join a supportive, growing team with opportunities for professional development and long-term career advancement
  • Benefit from a flexible work environment that supports work-life balance

 

Work Arrangement

We strongly prefer candidates located within 50 miles of one of our hub offices in (Westborough, MA, Boston, MA, Weatogue, CT, Suwanee, GA, , Plano, TX, Hoffman Estates, IL, Indianapolis, IN, Lake Oswego, OR, Las Vegas, NV, Chandler, AZ).  Team members within commuting distance are expected to work from the office approximately two times per month. We will also consider highly qualified remote candidates who do not reside near a hub location.

What You'll Do

As an Environmental Claims Officer, you will independently manage a portfolio of complex environmental and pollution claims while delivering exceptional claim outcomes through thoughtful investigation, strategic litigation management, and proactive resolution efforts.

Key responsibilities include:

  • Analyze, investigate, and evaluate complex environmental, pollution, toxic tort, and related specialty claims to determine coverage, liability, and claim disposition.
  • Own claim strategy from initial notice through final resolution, ensuring timely, fair, and cost-effective outcomes.
  • Establish and manage indemnity and expense reserves, ensuring reserve adequacy throughout the life of the claim.
  • Recommend reserve adjustments and strategic actions on matters that exceed settlement authority.
  • Prepare comprehensive claim analyses and reports for management and business partners.
  • Identify emerging claim trends, coverage issues, and portfolio insights, communicating findings to leadership and underwriting teams.
  • Direct and oversee litigation strategy through the selection and management of defense counsel and other experts.
  • Manage legal budgets, invoice review, and adherence to litigation management guidelines.
  • Lead negotiations and actively participate in mediations, arbitrations, and settlement discussions.
  • Partner with brokers, risk managers, reinsurers, and insureds to strengthen relationships and deliver exceptional service.
  • Support audit and compliance processes while maintaining required adjuster licenses and professional credentials.

We are open to fill this position at a level commensurate to experience as an Environmental Claims Officer or Complex Environmental Claims Specialist.

Qualifications

What Makes You Successful

You bring strong technical expertise, sound judgment, and the ability to navigate highly complex claims involving multiple stakeholders and evolving legal and regulatory considerations. You're comfortable making independent decisions, influencing outcomes, and balancing customer service with strong business acumen Bachelors'

Preferred experience:

  • Bachelor's Degree and/or advanced degree. J.D. preferred.
  • 7 + years claims/legal experience, with at least 2 years within a technical specialty preferred
  • Advanced knowledge of claims handling concepts, practices and techniques, to include but not limited to coverage issues, and product line knowledge
  • Functional knowledge of law and insurance regulations in various jurisdictions
  • Demonstrated advanced verbal and written communications skills
  • Demonstrated advanced analytical, decision making and negotiation skills
  • Advanced Environmental Claims and/or Pollution Claims experience preferred
  • Experience with mass litigation and/or toxic tort required
About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefitsLiberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.Fair Chance Notices

  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco
Employment Type: FULL_TIME

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About Liberty Mutual

Sourced by ZipRecruiter

Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

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