ZipRecruiter

Log In

1

Direct Claims Jobs in Romeoville, IL (NOW HIRING)

AIG

Complex Claims Director - TPA Oversight

Chicago, IL

$104K - $125K/yr

You will determine need for and direct independent adjusters to gather information to determine ... Work with TPA Claims Financial to check the accuracy of TPA financials ensuring alignment with TTPO ...

Old Republic Professional

Claims Counsel

Chicago, IL · On-site

$150K - $200K/yr

Participate in mediations and settlement negotiations to resolve claims with oversight or independently as directed by the ORPRO supervisor. * Active and meaningful participation in achieving ...

Insurance Staffing

LPL Claims Temp

Chicago, IL · On-site

$40 - $50/hr

Retain and manage defense counsel while directing litigation and resolution strategy * Review legal ... Apply strong working knowledge of claims-made policies and professional liability coverage issues ...

Iatinsurancegroup

Claims Major Case Director

Naperville, IL · On-site +1

$92K - $130K/yr

IAT Insurance Group has an immediate need for a Major Case Unit Director that can report to one of ... This role is a true complex claims handling role that is tasked with managing those claims that are ...

OSI Group

Claims Manager

Aurora, IL

$90K - $135K/yr

Principal Duties & Responsibilities: • Job is an individual contributor and has no direct reports ... claims in coordination with appointed third- party administrators. • Provides direction and ...

OSI Group

Claims Manager

Aurora, IL · On-site

$43.58 - $65.37/hr

Principal Duties & Responsibilities: • Job is an individual contributor and has no direct reports ... recovery of claims that fall within the company's self-insured retention. • Manages ...

OSI INDUSTRIES, LLC

Claims Manager

Aurora, IL · On-site

$90K - $135K/yr

Provides direct oversight of efficient, cost-effective claims management of workers' compensation, general/product liability, and auto liability claims in coordination with appointed third- party ...

Hiscox

Sr. Claims Examiner

Chicago, IL · On-site

$80K - $125K/yr

The Senior Claims Examiner adjudicates assigned claims within given authority and provides ... and direct distribution channels and is today the fastest-growing business unit within the Hiscox ...

Liberty Mutual

Environmental Claims Officer

Chicago, IL · On-site +1

Direct and oversee litigation strategy through the selection and management of defense counsel and ... D. preferred. * 7 + years claims/legal experience, with at least 2 years within a technical ...

previous pagenext page

Showing results 21-40

All JobsDirect Claims JobsDirect Claims Jobs in Romeoville, IL

Direct Claims information

See Romeoville, IL salary details

$31.1K

$65.9K

$91.8K

How much do direct claims jobs pay per year?

As of Aug 7, 2026, the average yearly pay for direct claims in Romeoville, IL is $65,876.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $77,000.00 per year, depending on experience, location, and employer.

What is a direct claim?

Direct claims refer to insurance claims that are filed directly by the policyholder with their own insurance company, rather than going through a third party or the at-fault party's insurer. This process is common in situations like auto accidents, where the policyholder seeks compensation for damages or losses under their own policy. Direct claims help streamline the process, reduce delays, and ensure the policyholder receives prompt assistance and settlements. They are often associated with 'first-party' insurance coverage, such as collision, comprehensive, or health insurance claims.

Can you work remotely in direct claims jobs?

Many direct claims jobs offer remote work options, especially for roles involving claims processing, customer service, or administrative tasks. Employers may require familiarity with claims management software and good communication skills, and remote positions often involve standard office hours and secure internet connections.

Do I need a degree to be a direct claims specialist?

A degree is not typically required to become a direct claims specialist, but relevant experience, knowledge of insurance policies, and strong communication skills are important. Many employers provide on-the-job training and may prefer candidates with a high school diploma or equivalent. Certifications in insurance or claims processing can enhance job prospects.

What are some common challenges faced by professionals in direct claims roles, and how can they effectively manage these challenges?

Professionals in Direct Claims often face the challenge of balancing a high volume of claims with the need for thorough investigation and timely resolution. Managing customer expectations and handling sensitive situations, such as denied claims or complex cases, can also be demanding. Effective communication, strong organizational skills, and staying updated on policy guidelines are crucial for success. Building collaborative relationships with adjusters, underwriters, and other departments helps ensure accurate and efficient claims processing.

What are the key skills and qualifications needed to thrive as a direct claims specialist?

To thrive as a Direct Claims Specialist, you need a solid understanding of insurance policies, claims processes, and relevant legal regulations, often supported by a degree in business, finance, or a related field. Familiarity with claims management software, customer relationship management (CRM) systems, and sometimes industry certifications like AIC or CPCU is typical. Exceptional attention to detail, problem-solving abilities, and strong communication skills set top performers apart in this role. These skills and qualifications ensure claims are processed accurately and efficiently, leading to customer satisfaction and minimized risk for the insurer.

What is the difference between Direct Claims vs Claims Adjuster?

AspectDirect ClaimsClaims Adjuster
CredentialsInsurance license, knowledge of policiesInsurance license, sometimes certifications like AIC or CPCU
Work EnvironmentCustomer service, office or remoteFieldwork, office, or remote
Employer & IndustryInsurance companies, agenciesInsurance companies, third-party administrators
Search & Comparison IntentUnderstanding direct claims handlingEvaluating claims adjustment roles

Direct Claims professionals primarily handle claims directly from policyholders, focusing on processing and resolving claims within the insurance company. Claims Adjusters evaluate, investigate, and settle claims, often working in the field or remotely. Both roles require insurance licensing, but Claims Adjusters may have additional certifications. While their work overlaps in claims processing, Direct Claims roles are more customer-facing, whereas Claims Adjusters focus on assessment and negotiation.

What are popular job titles related to Direct Claims jobs in Romeoville, IL? For Direct Claims jobs in Romeoville, IL, the most frequently searched job titles are:
What job categories do people searching Direct Claims jobs in Romeoville, IL look for? The top searched job categories for Direct Claims jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Direct Claims jobs? Cities near Romeoville, IL with the most Direct Claims job openings:
Direct Claims jobs near you

Claim Director/Team Lead-Personal Umbrella Major Case Unit (hybrid)

RLI Corp.

Chicago, IL

$136K - $199K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

About UsWe're not like other insurance companies. From our specialty products to our business model, our culture to our results -we're different.Different is who we are, and how we work, interact, deliver and succeed together.Creating a different and better insurance experience doesn't just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar - a testament to our culture and validation of our reputation as an excellent underwriting company.
Position Purpose
We are seeking a Claim Director/Team Lead-Major Case Unit to oversee the handling of complex, high-exposure Personal Umbrella Liability claims including auto, premises, and personal liability, with policy limits typically ranging from $1 to $5 million. This role requires a strategic thinker with a proven ability to manage complex claim investigations and evaluations while ensuring optimal outcomes for our clients.Principal Duties & Responsibilities
  • Team Leadership: Develop and implement training of Technical Claim Managers and Technical Claim Directors.
  • Claims Management:Oversee the handling of complex, high-exposure Personal Umbrella Liability claims across the United States, emphasizing detailed investigation, evaluation, and monitoring of primary carrier activities to achieve the best results.
  • Coverage Analysis:Investigate and analyze complex coverage issues, providing clear and detailed coverage letters as necessary.
  • Investigation & Evaluation:Conduct timely and comprehensive investigations into liability and damages to recognize exposures early.
  • Claims Resolution:Focus on effective resolution strategies, including timely liability investigations, damage assessments, and reserve setting.
  • Litigation Management: Proactively and strategically manage litigation around the country, including selecting and managing outside counsel and implementing effective litigation strategies in disputed claims.
  • Best Practices:Ensure adherence to RLI's Best Practices in all claims handling activities.
Education & Experience
  • Education: Typically requires abachelor's degree. A Juris Doctorate degree with relevant defense litigation experience would be beneficial but is not required.
  • Experience:10+ years of relevant legal or technical claims experience, with a strong background in handling complex, high-exposure third-party liability claims on a primary/excess basis. Significant personal or commercial auto experience would be beneficial.
  • State Knowledge:Significant experience with policy limit demands in Florida, Texas, and California.
  • Independence:Ability to excel in a fast-paced environment with minimal supervision.
  • Collaboration:Proven ability to work effectively with primary carriers and defense counsel, with in-depth knowledge of umbrella/excess handling and management of outside counsel.
  • Legal Acumen:Extensive knowledge of case law, statutes, and procedures impacting liability claims in Florida, California, New York, and Texas, among others.
Knowledge, Skills, & Competencies
  • Ability to manage and develop a team of highly skilled claim professionals to ensure increased performance.
  • Strong analytical skills to navigate complex claim processes and develop effective solutions.
  • Innovative mindset with the ability to drive improvements within the claims department.
  • Excellent communication skills to convey findings and recommendations clearly to internal and external stakeholders.
Compensation OverviewThe base salary range for the position is listed below. Please note that the base salary is only one component of our robust total rewards package at RLI. The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. The below range may be modified in the future. Base Pay Range$136,618.00 - $199,120.00Total RewardsAt RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee.Financial Incentives
  • Annual bonus plans
  • Employee stock ownership plan (ESOP)
  • 401(k) - automatic 3% company contribution
  • Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
Work & Life
  • Paid time off (PTO) and holidays
  • Paid volunteer time off (VTO) to support our communities
  • Parental and family care leave
  • Flexible & hybrid work arrangements
  • Fitness center discounts and free virtual fitness platform
  • Employee assistance program
Health & Wellness
  • Comprehensive medical, dental and vision benefits
  • Flexible spending and health savings accounts
  • 2x base salary for group life and AD&D insurance
  • Voluntary life, critical illness, & accident insurance for purchase
  • Short-term and long-term disability benefits
Personal & Professional GrowthRLI encourages its employees to pursue professional development work in insurance and job-related areas. We make a commitment to employees to provide educational opportunities that help them enhance their skills and further their career advancement. RLI fosters a true learning culture and encourages professional growth through insurance courses, in-house training and other educational programs. RLI covers the cost for most programs and employees typically earn a bonus upon successful completion of approved courses and certifications. Our personal and professional growth benefits include:
  • Training & certification opportunities
  • Tuition reimbursement
  • Education bonuses
Diversity & InclusionOur goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results.RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
RLI logo

About RLI

Sourced by ZipRecruiter

Industry

Insurance services

Company size

1,001 - 5,000 Employees

Headquarters location

Peoria, IL, US

Year founded

1965

View All RLI Jobs

Apply