ZipRecruiter

Log In

1

Direct Bill Processor Jobs in Gilbert, AZ (NOW HIRING)

Medix

Billing Manager

Mesa, AZ · On-site

$38.46 - $45.67/hr

Direct a team of billing specialists, fostering a culture of ownership, continuous learning, and ... within a high-volume, process-heavy environment. * Previous experience in a formal people ...

RSI

Denial Resolution Specialist

Glendale, AZ · On-site

$17/hr

... billing process with insurance companies Requirements Education: • High school diploma or GED ... in direct communication with insurance representatives, adeptly navigating conversations to ...

Republic Services

Billing Assistant -AZ Remote

Phoenix, AZ · On-site

$17 - $22.50/hr

With direct supervision, the Billing Assistant performs a variety of routine billing and data entry ... Eagerness to learn new skills, adapt to new systems and processes, and possess a positive in a fast ...

Republic Services

Billing Assistant -AZ Remote

Phoenix, AZ · On-site

$17 - $22.50/hr

With direct supervision, the Billing Assistant performs a variety of routine billing and data entry ... Eagerness to learn new skills, adapt to new systems and processes, and possess a positive in a fast ...

New

Republic Services

Billing Assistant -AZ Remote

Phoenix, AZ · On-site +1

$17 - $22.50/hr

With direct supervision, the Billing Assistant performs a variety of routine billing and data entry ... Eagerness to learn new skills, adapt to new systems and processes, and possess a positive in a fast ...

Ryan, LLC

Analyst, Personal Property Tax

Scottsdale, AZ · On-site

... directed. * Builds knowledge of property tax jurisdictions throughout the country, including tax bill deadlines, appeal deadlines, and tracking statutory deadlines. * Coordinates processes with ...

previous page

Showing results 41-60

All JobsDirect Bill Processor JobsDirect Bill Processor Jobs in Gilbert, AZ

Direct Bill Processor information

See Gilbert, AZ salary details

$8

$16

$25

How much do direct bill processor jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for direct bill processor in Gilbert, AZ is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $19.18 per hour, depending on experience, location, and employer.

What is a direct bill processor?

Direct Bill Processors are administrative professionals responsible for managing and processing direct billing transactions, typically within insurance companies or financial institutions. Their main duties include verifying policyholder information, generating invoices, applying payments, reconciling accounts, and resolving discrepancies related to direct bill accounts. They play a crucial role in ensuring accurate and timely billing, which helps maintain positive client relationships and smooth financial operations. Direct Bill Processors must have strong attention to detail, organizational skills, and familiarity with billing software and procedures.

What are the key skills and qualifications needed to thrive as a direct bill processor, and why are they important?

To thrive as a Direct Bill Processor, you need strong attention to detail, proficiency in billing procedures, and a solid understanding of accounting principles, often requiring a high school diploma or equivalent. Familiarity with billing software, spreadsheets, and insurance or financial management systems is typically expected. Effective communication, organizational skills, and problem-solving abilities help you excel in managing client accounts and resolving discrepancies. These competencies ensure accurate billing, timely payments, and smooth financial operations within the organization.

What are some common challenges faced by direct bill processors, and how can they be addressed?

Direct Bill Processors often encounter challenges such as managing high volumes of transactions while ensuring accuracy and timeliness. Discrepancies between billing statements and payments can require careful investigation and communication with clients or insurance carriers. Staying organized, maintaining attention to detail, and utilizing workflow management tools can help overcome these challenges. Collaboration with accounting teams and clear documentation are also key to resolving issues efficiently and maintaining smooth operations.

What is the difference between Direct Bill Processor vs Insurance Claims Processor?

AspectDirect Bill ProcessorInsurance Claims Processor
CredentialsHigh school diploma or equivalent; some roles may require insurance or billing certificationsHigh school diploma or equivalent; certifications like CPC or CCA are common
Work EnvironmentOffice setting, handling billing for healthcare providersOffice setting, reviewing and processing insurance claims
Employer & IndustryHealthcare providers, billing companiesInsurance companies, healthcare organizations
Search & Comparison IntentOften compared for billing roles in healthcareRelated to claims processing and insurance reimbursement

Both roles involve healthcare billing, but a Direct Bill Processor primarily manages billing directly with patients or providers, while an Insurance Claims Processor handles insurance claim submissions and reimbursements. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What cities near Gilbert, AZ are hiring for Direct Bill Processor jobs?

Cities near Gilbert, AZ with the most Direct Bill Processor job openings:

Customer & Billing Specialist

Scottsdale, AZ • On-site

Spear Education, LLC
Colleges, Universities, and Professional Schools • 201 - 500 employees
Learn more about Spear Education, LLCexternal

$19.50 - $26.25/hr

Other

Medical, Dental

Posted 15 days ago

Job description

Spear Education is seeking a Customer & Billing Specialist who can turn complex billing issues and critical customer moments into long-term loyalty. This role is a key partner to our Customer Success team—owning billing accuracy, resolving customer challenges, and helping us deliver an experience that keeps customers engaged and committed.

If you’re someone who can combine empathy, attention to detail, and problem-solving -and you’re comfortable navigating both billing conversations and retention moments - this is where you’ll thrive.

What You’ll OwnCustomer Retention & Experience
  • Support Customer Success in achieving 90% customer retention
  • Manage cancellation requests with curiosity and care—identifying root causes and retaining at least 30% of at-risk customers
  • Turn challenging customer interactions into positive, trust-building experiences
  • Follow through to ensure every issue reaches full resolution - even across teams
  • Proactively monitor accounts with open invoices due to expired or invalid payment methods
  • Conduct outbound outreach to resolve billing issues and update payment information
  • Guide customers through updating credit cards and account details with clear, simple instructions
  • Ensure accuracy across contracts, pricing, and billing records
Customer Support & Technical Coordination
  • Respond to customer inquiries (phone, email, chat) with speed, accuracy, and professionalism
  • Troubleshoot common platform issues, including supporting customers or their web teams with embedding videos and images
  • Reduce technical barriers so customers can fully utilize products and services
  • Accurately log all interactions in CRM and follow established processes
  • Partner with your team to ensure support tickets are resolved within 96 hours
  • Ensure timely and accurate resolution of customer issues from start to finish
  • Communicate updates, outages, and resolutions clearly to both internal and external stakeholders
  • Escalate issues appropriately while maintaining ownership of the customer experience
  • Follow up proactively to confirm resolution and satisfaction
What Success Looks Like
  • Customers stay - even when they were considering leaving
  • Billing issues are resolved quickly and accurately the first time
  • No customer feels lost, ignored, or bounced between teams
  • You create a seamless, low-friction experience that builds long-term loyalty
What You Bring
  • Experience in customer support, billing, account management, or similar roles
  • Strong communication skills - you’re clear, calm, and confident in any situation
  • High attention to detail and pride in getting things right the first time
  • Ability to navigate both customer conversations and light technical troubleshooting
  • A proactive, solutions-oriented mindset
Why Join Us?
  • Direct impact on customer retention and business growth
  • A collaborative, supportive team that values both people and performance
  • Opportunity to grow across Customer Success, billing, and operations
  • Flexibility to work in a hybrid work environment (2 days a week in office)

We offer a competitive compensation package along with comprehensive benefits designed to support you both at work and beyond, including:

  • Medical and dental coverage
  • Flexible Time Off (FTO)
  • Paid holidays

If you enjoy solving problems, building trust, and playing a meaningful role in the customer experience - we’d love to meet you.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

#J-18808-Ljbffr

Apply