A successful Owner Direct Account Manager is responsible for achieving revenue and margin goals by successfully acquiring maintenance agreements, quoted service projects, quoted repairs, building ...
Quick apply
A successful Owner Direct Account Manager is responsible for achieving revenue and margin goals by successfully acquiring maintenance agreements, quoted service projects, quoted repairs, building ...
Key Account Manager, iFactory
Philadelphia, PA · On-site
$110K - $130K/yr
Key Account Manager, iFactory Location(s): Remote, Mid-Atlantic Region - Preferred Compensation ... Maintain balanced growth between direct OEM sales and partner-led opportunities. * Identify and ...
Key Account Manager, iFactory
Philadelphia, PA · On-site
$110K - $130K/yr
Key Account Manager, iFactory Location(s): Remote, Mid-Atlantic Region - Preferred Compensation ... Maintain balanced growth between direct OEM sales and partner-led opportunities. * Identify and ...
Manage client profitability and prepare monthly forecasts for assigned accounts; direct account team marketing activities to support client retention, growth, and new business opportunities
Quick apply
Manage client profitability and prepare monthly forecasts for assigned accounts; direct account team marketing activities to support client retention, growth, and new business opportunities
Account Manager
King Of Prussia, PA · Hybrid
Monday-Friday 9AM-5:30PM - On Site * Full Time: Direct Hire Job Responsibilities for the Account Manager: * Successfully acquire new customers through prospecting efforts and by fielding new inbound ...
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Account Manager
King Of Prussia, PA · Hybrid
Monday-Friday 9AM-5:30PM - On Site * Full Time: Direct Hire Job Responsibilities for the Account Manager: * Successfully acquire new customers through prospecting efforts and by fielding new inbound ...
Account Manager
West Chester, PA · On-site
Overview Direct Placement Recruiter Judge Direct Placement As a Direct Placement Recruiter at Judge ... Experience in a Sales, Business Development, Account Management, or Recruiter role. * Proven track ...
Account Manager
West Chester, PA · On-site
Overview Direct Placement Recruiter Judge Direct Placement As a Direct Placement Recruiter at Judge ... Experience in a Sales, Business Development, Account Management, or Recruiter role. * Proven track ...
Account Manager
West Chester, PA · On-site
Direct Placement Recruiter Judge Direct Placement As a Direct Placement Recruiter at Judge Direct ... Experience in a Sales, Business Development, Account Management, or Recruiter role. * Proven track ...
Account Manager
West Chester, PA · On-site
Direct Placement Recruiter Judge Direct Placement As a Direct Placement Recruiter at Judge Direct ... Experience in a Sales, Business Development, Account Management, or Recruiter role. * Proven track ...
Account Manager
West Chester, PA · On-site
Overview Direct Placement Recruiter Judge Direct Placement As a Direct Placement Recruiter at Judge ... Experience in a Sales, Business Development, Account Management, or Recruiter role. * Proven track ...
Account Manager
West Chester, PA · On-site
Overview Direct Placement Recruiter Judge Direct Placement As a Direct Placement Recruiter at Judge ... Experience in a Sales, Business Development, Account Management, or Recruiter role. * Proven track ...
Account Manager
Middletown, PA · On-site
The Account Managers group reports directly to the Director of Client Experience and, as integral part of the Account Management Team, is an action oriented, cross-functional position. He/she is the ...
Account Manager
Middletown, PA · On-site
The Account Managers group reports directly to the Director of Client Experience and, as integral part of the Account Management Team, is an action oriented, cross-functional position. He/she is the ...
Account Manager
Middletown, PA · On-site
The Account Managers group reports directly to the Director of Client Experience and, as integral part of the Account Management Team, is an action oriented, cross-functional position. He/she is the ...
Quick apply
Account Manager
Middletown, PA · On-site
The Account Managers group reports directly to the Director of Client Experience and, as integral part of the Account Management Team, is an action oriented, cross-functional position. He/she is the ...
The Account Managers group reports directly to the Director of Client Experience and, as integral part of the Account Management Team, is an action oriented, cross-functional position. He/she is the ...
The Account Managers group reports directly to the Director of Client Experience and, as integral part of the Account Management Team, is an action oriented, cross-functional position. He/she is the ...
$85 - $120/hr
The Benefits Account Manager serves as the primary day-to-day service and strategic contact for ... Director, and promote client retention through proactive communication and consistent follow ...
New
$85 - $120/hr
The Benefits Account Manager serves as the primary day-to-day service and strategic contact for ... Director, and promote client retention through proactive communication and consistent follow ...
New
Account Manager
Camp Hill, PA · On-site
Account Managers develop sales/marketing action plans to maximize territory revenue, as well as ... Effectively handle special assignments as directed * A bachelors degree in either sales, marketing ...
Account Manager
Camp Hill, PA · On-site
Account Managers develop sales/marketing action plans to maximize territory revenue, as well as ... Effectively handle special assignments as directed * A bachelors degree in either sales, marketing ...
$65 - $85/hr
Account Manager West Chester, PA, US 11 days ago Requisition ID: 1572 Salary Range: $65,000.00 To ... Direct landscape crews on maintenance service orders, with a detailed and planned approach.
New
$65 - $85/hr
Account Manager West Chester, PA, US 11 days ago Requisition ID: 1572 Salary Range: $65,000.00 To ... Direct landscape crews on maintenance service orders, with a detailed and planned approach.
New
Account Manager
Philadelphia, PA · On-site
$52K - $60K/yr
Account Management and Growth Job Subfunction: Account Management Role: The Account Manager role is ... days are directed by their agency or manager. Our objective is to increase this requirement ...
New
Account Manager
Philadelphia, PA · On-site
$52K - $60K/yr
Account Management and Growth Job Subfunction: Account Management Role: The Account Manager role is ... days are directed by their agency or manager. Our objective is to increase this requirement ...
New
Account Manager
Camp Hill, PA · On-site
Overview Account Managers develop sales/marketing action plans to maximize territory revenue, as ... Effectively handle special assignments as directed Qualifications * A bachelors degree in either ...
Account Manager
Camp Hill, PA · On-site
Overview Account Managers develop sales/marketing action plans to maximize territory revenue, as ... Effectively handle special assignments as directed Qualifications * A bachelors degree in either ...
Account Manager
Camp Hill, PA · On-site
Overview Account Managers develop sales/marketing action plans to maximize territory revenue, as ... Effectively handle special assignments as directed Qualifications * A bachelors degree in either ...
Account Manager
Camp Hill, PA · On-site
Overview Account Managers develop sales/marketing action plans to maximize territory revenue, as ... Effectively handle special assignments as directed Qualifications * A bachelors degree in either ...
Account Manager
Philadelphia, PA · Hybrid
$52K - $60K/yr
Account Management and Growth Job Subfunction: Account Management Role: The Account Manager role is ... days are directed by their agency or manager. Our objective is to increase this requirement ...
New
Account Manager
Philadelphia, PA · Hybrid
$52K - $60K/yr
Account Management and Growth Job Subfunction: Account Management Role: The Account Manager role is ... days are directed by their agency or manager. Our objective is to increase this requirement ...
New
Account Manager
York, PA · On-site
This is an outside, B2B account management position that provides field support including ... Supervise and direct Night Managers; ensure the client's strategy is executed and all services are ...
Quick apply
Account Manager
York, PA · On-site
This is an outside, B2B account management position that provides field support including ... Supervise and direct Night Managers; ensure the client's strategy is executed and all services are ...
Account Manager
Gettysburg, PA · On-site
This is an outside, B2B account management position that provides field support including ... Supervise and direct Night Managers; ensure the client's strategy is executed and all services are ...
Account Manager
Gettysburg, PA · On-site
This is an outside, B2B account management position that provides field support including ... Supervise and direct Night Managers; ensure the client's strategy is executed and all services are ...
Account Manager
West Chester, PA · On-site
$65K - $85K/yr
An Account Manager/Client Care Specialist is responsible for client account management, including ... Direct landscape crews on maintenance service orders, with a detailed and planned approach.
Quick apply
Account Manager
West Chester, PA · On-site
$65K - $85K/yr
An Account Manager/Client Care Specialist is responsible for client account management, including ... Direct landscape crews on maintenance service orders, with a detailed and planned approach.
Direct Account Manager information
What does a direct account manager do?
A Direct Account Manager is responsible for building and maintaining relationships with key clients, overseeing their accounts, and ensuring their needs are met. They act as the primary point of contact between the client and the company, handling inquiries, resolving issues, and identifying opportunities to upsell products or services. Their goal is to maximize client satisfaction and retention while driving revenue growth for the organization.
What skills and qualifications are needed to thrive as a direct account manager?
To thrive as a Direct Account Manager, you need expertise in sales strategy, client relationship management, and a solid understanding of your industry’s products or services, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems like Salesforce, sales analytics tools, and proficiency in Microsoft Office are typically required. Outstanding negotiation, communication, and problem-solving skills help you build trust and foster long-term partnerships with clients. These skills are crucial for driving revenue growth, ensuring client satisfaction, and maintaining a competitive edge in a dynamic sales environment.
How does a direct account manager typically collaborate with other departments to meet client needs?
As a Direct Account Manager, you’ll frequently work cross-functionally with teams such as sales, marketing, customer support, and product development. This collaboration ensures that client requirements are communicated clearly and addressed efficiently, from onboarding through ongoing account management. Regular meetings and open communication with these teams help resolve client issues, develop tailored solutions, and identify upsell or cross-sell opportunities. Building strong internal relationships is essential for delivering a seamless client experience and achieving account growth targets.
What is the difference between Direct Account Manager vs Customer Success Manager?
| Aspect | Direct Account Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Managing client accounts, sales, and revenue growth | Ensuring customer satisfaction and product adoption |
| Work Environment | Sales-driven, client-facing, often in B2B settings | Support-oriented, collaborative, often in SaaS or tech industries |
| Required Credentials | Sales experience, communication skills, sometimes sales certifications | Customer service skills, product knowledge, often certifications in customer success |
While both roles involve client interaction, the Direct Account Manager primarily focuses on sales and revenue growth, whereas the Customer Success Manager emphasizes customer retention and satisfaction. Understanding these differences helps organizations assign the right responsibilities and professionals for client success.
Can I be a direct account manager with no experience?
While some companies may consider entry-level candidates for a direct account manager position, most roles require prior experience in sales, customer service, or account management. Strong communication skills, familiarity with CRM tools, and relevant certifications can improve your chances, but gaining related experience is often necessary to qualify for the role.
How much does a direct account manager get paid?
A direct account manager's average salary in the United States ranges from $60,000 to $100,000 per year, depending on experience, industry, and location. Compensation often includes bonuses and commissions, especially in sales-focused roles, and requires strong communication and relationship management skills.
What are popular job titles related to Direct Account Manager jobs in Pennsylvania?
For Direct Account Manager jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Direct Account Manager jobs in Pennsylvania look for?
The top searched job categories for Direct Account Manager jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Direct Account Manager jobs?
Cities in Pennsylvania with the most Direct Account Manager job openings:
Job description
A successful Owner Direct Account Manager is responsible for achieving revenue and margin goals by successfully acquiring maintenance agreements, quoted service projects, quoted repairs, building automation projects, turnkey projects and comprehensive solutions for existing buildings. While supporting the Havtech mission to deliver exceptional customer service throughout the sale and execution of projects involving HVAC equipment, building automation, and mechanical contracting services. This individual will be tasked to identify and coordinate Havtech provided solutions that can achieve or resolve a client’s environmental, operational, financial and people goals.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Other functions may be assigned.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Other functions may be assigned.
- Prospects to locate and develop relationships with new clients.
- Maintains and cultivates existing client relationships
- Develops general working knowledge of all Havtech offerings.
- Develops and implements specific action plans that improve project closure rate and produce profitable business.
- Develops necessary estimates as required.
- Leads or supports, depending on the opportunity, coordinated sales efforts involving multiple Havtech sales groups. Works effectively in a team selling environment.
- Collects and communicates to operations the pertinent project information required to successfully complete projects.
- Coordinates and attends site reviews as required.
- Confirms project scope and bill of material with customers.
- Assist with the collection of Accounts Receivable as needed.
- Determines recommended selling strategy and initial pricing.
- Presents the proposal, negotiates price and contract terms/conditions with customers.
- Stays current with local utility incentive programs and leverages associated rebates to improve project closure rate or project margins.
- Coordinates or engages in the project execution process as required.
- Resolves deviations in scope with the client to preserve client experience and satisfaction.
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
QUALIFICATIONS
- Requires a Bachelor's of Science or Bachelor of Arts Degree in a technical or business related field or equivalent combination of education and/or experience.
- Five years of experience in HVAC Sales or related technical field.
- Must possess excellent organizational skills and ability to prioritize multiple projects and tasks to meet competing deadlines.
- Excellent customer relation and presentation skills.
- Must have basic PC experience in Windows environment, working knowledge of Microsoft Office (Word, Excel, and Outlook),
- Ability to travel within a defined region at least 50% of the time, overnight travel is not typical.
- Ability to function independently and deliver results.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
DECLARATION
Human resources retains the sole right and discretion to make changes to this job description. Any employee making changes unauthorized by the president or human resources will be subject to disciplinary action up to and including termination
About Havtech
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