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Digital Support Agent Jobs (NOW HIRING)

Simera

Customer Support Agent MX

San Francisco, CA · On-site

$22 - $29.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to ... Comfortable using computers, CRM systems, ticketing platforms, and other digital tools. * Ability ...

New

Simera

Customer Support Agent BR

$19.25 - $25.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to ... Comfortable using computers, CRM systems, ticketing platforms, and other digital tools. * Ability ...

New

Simera

Customer Support Agent BR

$19.25 - $25.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to ... Comfortable using computers, CRM systems, ticketing platforms, and other digital tools. * Ability ...

New

Simera

Customer Support Agent KE

San Francisco, CA · On-site

$22 - $29.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to ... Comfortable using computers, CRM systems, ticketing platforms, and other digital tools. * Ability ...

Simera

Customer Support Agent ES

$19.25 - $25.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to ... Comfortable using computers, CRM systems, ticketing platforms, and other digital tools. * Ability ...

Simera

Customer Support Agent MA

$19.25 - $25.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to ... Comfortable using computers, CRM systems, ticketing platforms, and other digital tools. * Ability ...

Simera

Customer Support Agent JO

San Francisco, CA · On-site

$22 - $29.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to ... Comfortable using computers, CRM systems, ticketing platforms, and other digital tools. * Ability ...

New

Simera

Customer Support Agent CL

San Francisco, CA · On-site

$22 - $29.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to ... Comfortable using computers, CRM systems, ticketing platforms, and other digital tools. * Ability ...

via.com

Customer Support Agent

Baton Rouge, LA · On-site

$18/hr

Customer Support Agent Baton Rogue, LA Via is on a mission to create public transportation systems ... digital networks. With hundreds of agency partners around the world, Via is recognized as the ...

Kollins Communications Inc

Be Seen First

Digital Signage Technical Support Agent

Ramsey, NJ · On-site

$45K - $65K/yr

Kollins Communications is seeking a friendly, dependable Digital Signage Technical Support Agent to join our Digital Services team in Ramsey, NJ. In this role, you'll be the friendly voice on the ...

Kollins Communications Inc

Be Seen First

Digital Signage Technical Support Agent

Ramsey, NJ · On-site

$45K - $65K/yr

Kollins Communications is seeking a friendly, dependable Digital Signage Technical Support Agent to join our Digital Services team in Ramsey, NJ. In this role, you'll be the friendly voice on the ...

ScaleJet

Amazon customer support agent

$15 - $20/hr

Amazon Customer Support Agent Manila, NCR, Philippines About The Job Are you passionate about e-commerce and have a knack for digital marketing? Our client, a dynamic force in online retail with ...

ScaleJet

Amazon Customer Support Agent

$15 - $20/hr

Amazon Customer Support Agent Kyiv, Kyiv city, Ukraine About the Job Are you passionate about e-commerce and have a knack for digital marketing? Our client, a dynamic force in online retail with ...

Cross Border Talents

Dutch-Speaking Customer Support Agent

$19.25 - $25.50/hr

Dutch-Speaking Customer Support Agent Are you a native-level Dutch speaker (C2) with strong English skills (B2-C2) and looking to grow your career with a well-established global digital services ...

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Digital Support Agent information

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How much do digital support agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for digital support agent in the United States is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.88 per hour, depending on experience, location, and employer.

What cities are hiring for Digital Support Agent jobs?

Cities with the most Digital Support Agent job openings:

What states have the most Digital Support Agent jobs?

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For Digital Support Agent jobs, the most frequently searched job titles are:

Customer Support Agent MX

San Francisco, CA • On-site

Simera
Online Marketplaces • 51 - 200 employees
Learn more about Simeraexternal

$22 - $29.50/hr

Other

Posted 3 days ago

New

Job description

Customer Support Agent

We are seeking a customer-focused and proactive Customer Support Agent to assist customers, resolve inquiries, and provide an excellent experience across different communication channels. The ideal candidate is an effective communicator, patient, organized, and able to identify customer needs and provide timely and accurate solutions.

Responsibilities
  • Respond to customer inquiries through email, chat, phone, or other support channels.
  • Provide accurate information and clear solutions to customer questions and concerns.
  • Troubleshoot and resolve customer issues efficiently and professionally.
  • Escalate complex or unresolved issues to the appropriate team.
  • Follow up with customers to ensure their concerns have been properly addressed.
  • Maintain accurate records of customer interactions and resolutions.
  • Identify recurring issues and communicate customer feedback to internal teams.
  • Follow company policies, procedures, and customer service standards.
  • Maintain a positive, professional, and customer-focused attitude.
  • Collaborate with internal teams to resolve customer requests and improve the overall customer experience.
Required Skills
  • Excellent verbal and written communication skills.
  • Strong customer service and interpersonal skills.
  • Active listening and problem-solving abilities.
  • Strong attention to detail.
  • Ability to multitask and prioritize customer requests.
  • Ability to remain calm and professional when handling difficult customers.
  • Comfortable using computers, CRM systems, ticketing platforms, and other digital tools.
  • Ability to learn new systems and processes quickly.
  • Strong organizational and time-management skills.
Requirements
  • Previous experience in customer support, customer service, call center, help desk, or a similar role.
  • Strong communication and customer service skills.
  • Ability to work independently and as part of a remote team.
  • Ability to manage multiple customer requests efficiently.
  • Reliable internet connection and a suitable setup for remote work.
  • Professional, positive, and customer-oriented attitude.
  • English proficiency is required if supporting English-speaking customers.

By applying to this position, we'll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.

Apply