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Digital Relationship Manager Jobs in Rye Brook, NY

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Digital Relationship Manager information

See Rye Brook, NY salary details

$29.8K

$85.8K

$149.3K

How much do digital relationship manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for digital relationship manager in Rye Brook, NY is $85,756.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,700.00 and $112,100.00 per year, depending on experience, location, and employer.

What is a digital relationship manager?

A Digital Relationship Manager is a professional who manages and nurtures relationships with clients or customers through digital channels such as email, social media, and online platforms. Their main goal is to enhance customer engagement, resolve issues, and ensure a positive digital experience. They often collaborate with marketing, sales, and customer support teams to develop strategies that improve customer satisfaction and retention. Digital Relationship Managers use data and analytics to understand customer preferences and personalize interactions. This role is essential in helping organizations build strong, long-lasting relationships in an increasingly digital world.

How does a digital relationship manager typically collaborate with other departments to enhance the customer experience?

Digital Relationship Managers work closely with teams such as marketing, sales, IT, and customer support to create seamless digital experiences for clients. They often act as a bridge, communicating customer feedback and digital engagement insights to relevant departments to improve products and services. Collaboration may include participating in strategy meetings, co-developing digital campaigns, and coordinating on technology integrations to ensure that customers receive consistent and personalized interactions across all digital platforms.

What are the key skills and qualifications needed to thrive as a digital relationship manager, and why are they important?

To thrive as a Digital Relationship Manager, you need expertise in digital marketing, CRM platforms, and customer engagement strategies, often supported by a bachelor’s degree in marketing or business. Familiarity with tools like Salesforce, HubSpot, data analytics software, and social media management systems is typically required. Outstanding communication, problem-solving skills, and the ability to build rapport virtually help set top performers apart. These skills ensure effective client management, foster loyalty, and drive business growth in increasingly digital environments.

What is the difference between Digital Relationship Manager vs Customer Success Manager?

AspectDigital Relationship ManagerCustomer Success Manager
Primary FocusManaging digital channels and online customer interactionsEnsuring customer satisfaction and retention
Required SkillsDigital marketing, CRM tools, data analysisCommunication, problem-solving, client management
Work EnvironmentOnline platforms, digital marketing teamsCustomer service teams, client-facing roles
Industry UsageBanking, finance, e-commerceTech, SaaS, financial services

The Digital Relationship Manager primarily focuses on managing online interactions and digital channels to strengthen customer relationships, often working with digital marketing tools. In contrast, the Customer Success Manager emphasizes ensuring customer satisfaction and retention through direct client engagement. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What cities near Rye Brook, NY are hiring for Digital Relationship Manager jobs?

Cities near Rye Brook, NY with the most Digital Relationship Manager job openings:

Digital Relationship Manager jobs near you
Infographic showing various Digital Relationship Manager job openings in Rye Brook, NY as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $85,756 per year, or $41.2 per hour.

Healthcare Relationship Manager, Director - Commercial Banking

Citigroup, Inc.

New York, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Citibank rating

8.4

Company rating: 8.4 out of 10

Based on 179 frontline employees who took The Breakroom Quiz

39th of 174 rated banks

Job description

Healthcare Relationship Manager, Director
Citi is seeking a Director-level Healthcare Relationship Manager to join the Commercial Bank's growing Healthcare Industry Vertical, covering companies across Medical Device, BioPharma, Tools & Diagnostics, Life Sciences, Digital Health, and Healthcare Services. In this senior client-facing role, you will lead new business development, manage a portfolio of complex commercial relationships, and leverage Citi's global network across capital markets, cash management, rates, and foreign exchange to deliver tailored financial solutions. This is a high-impact opportunity to shape client strategy, guide cross-functional teams, and drive meaningful commercial outcomes within one of the most dynamic sectors in commercial banking.
Responsibilities
  • Lead new business development by identifying, pursuing, and onboarding clients aligned with Citi Commercial Bank's value proposition across the Healthcare Industry segment.
  • Advise clients on customized financial solutions by collaborating with product specialists and subject matter experts across credit, capital markets, cash management, rates, and foreign exchange.
  • Deepen existing client relationships by proactively identifying cross-sell opportunities, owning execution, and delivering timely market intelligence, strategic insights, and forward-looking financial guidance.
  • Oversee the end-to-end credit relationship for each client, supervising the full credit process to ensure compliance with institutional policies and sound risk management standards.
  • Structure complex and global credit transactions independently, applying expert-level credit judgment and guiding team members through the deal approval process.
  • Execute strategic commercial banking initiatives at the group, bank, and market level, contributing to the broader growth agenda of Citi's Commercial Bank.
  • Evaluate risk across all business decisions with transparency, ensuring adherence to regulatory requirements and Citi's policies while escalating and resolving control issues promptly.

Required Qualifications & Skills
  • 15 or more years of experience in corporate and commercial banking, with a demonstrated ability to manage complex client relationships, including international markets, and deliver measurable business results.
  • Expert-level commercial credit skills, including the ability to structure all credit deal types independently, manage global transactions, and apply advanced knowledge of credit processes and risk appetite frameworks.
  • Expert-level Early Warning Detection capability, with a track record of identifying and proactively addressing emerging client or portfolio risks before they escalate.
  • FINRA Series 79, 63, and SIE licenses, either currently held or the ability to obtain them within a defined timeframe.
  • Deep knowledge of banking and investment products, with the ability to deliver sound financial advice and tailored solutions across a broad and sophisticated client base.
  • Ability to lead and coordinate multi-functional teams to deliver a seamless, high-quality client experience under time-sensitive or high-pressure conditions.
  • Strong interpersonal, negotiation, and communication skills, with the ability to influence senior stakeholders internally and externally and to rapidly prioritize across competing demands.
  • Desire to develop and mentor junior bankers and assist with broader talent management initiatives.

Beneficial Skills & Qualifications
  • Master's degree in business, finance, or a related field, complementing a required bachelor's or university degree.
  • Familiarity with Healthcare Industry sub-segments and an understanding of the financial needs and growth drivers specific to these markets.
  • Comfort with digital tools and data-driven insights, with the ability to apply emerging technologies to enhance client experience and adapt priorities based on the latest market information.

What We Offer
Joining Citi's Commercial Bank means taking ownership of a senior client portfolio at one of the world's most connected financial institutions, with access to an unparalleled global platform, high-performing teams, and a performance-driven environment where your decisions have direct commercial impact.
  • Primary client coverage responsibility across a high-growth healthcare vertical, with direct accountability for business outcomes and relationship strategy.
  • Access to Citi's full global network across capital markets, cash management, rates, and foreign exchange, enabling you to deliver comprehensive and competitive solutions to clients.
  • Ongoing investment in your professional development, including access to training, industry knowledge-building, and cross-functional collaboration across Citi's global businesses.
  • A performance-driven environment where senior professionals are empowered to lead, make decisions, and take full ownership of meaningful commercial outcomes.

Apply today to take ownership of a high-impact client portfolio and shape the future of healthcare banking at one of the world's most connected financial institutions.
• Working Environment: office setting, minimal travel required.
• Effort: minimal physical effort required.
Job Family Group:
Commercial and Business Sales
Job Family:
Relationship Management
Time Type:
Full time
Primary Location:
New York New York United States
Primary Location Full Time Salary Range:
$200,000.00 - $300,000.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
Oct 01, 2026
Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents - AI Notice and Right
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.

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About Citigroup Inc

Sourced by ZipRecruiter

We live in an increasingly complex world. Companies these days are either born global or are going global at record speed. Business and geopolitics are forging an entirely new dynamic and consumers now expect financial services to be a seamless part of their digital lives. Citi is a bank that’s uniquely positioned for this moment. Through our vast global network and our on-the-ground expertise, we can connect the dots, anticipate change and empathize the needs of our clients and customers in ways that other banks simply cannot. Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We have set expectations for how we must act to bring our mission to life. These expectations are at the heart of our Leadership Principles – we take ownership, we deliver with pride and we succeed together.

Industry

Banking and credit intermediation

Company size

5,001 - 10,000 Employees

Headquarters location

New York City, NY, US

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