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Digital Onboarding Jobs (NOW HIRING)

LexisNexis

Customer Onboarding Specialist

Dayton, OH · Hybrid

This position blends customer-centric engagement, digital and AI fluency, and operational excellence. The Customer Onboarding Specialist demonstrates North Star behaviors in every interaction ...

RELX

Customer Onboarding Specialist

Dayton, OH · Hybrid

This position blends customer-centric engagement, digital and AI fluency, and operational excellence. The Customer Onboarding Specialist demonstrates North Star behaviors in every interaction ...

LexisNexis

Customer Onboarding Specialist

Dayton, OH · On-site

This position blends customer-centric engagement, digital and AI fluency, and operational excellence. The Customer Onboarding Specialist demonstrates North Star behaviors in every interaction ...

FAVARH

AVP Digital Engineering - Onboarding

Boston, MA

$200K - $220K/yr

Drive the development and continuous optimization of the digital onboarding roadmap. * Lead the technical execution of digital initiatives, ensuring delivery excellence and alignment with commercial ...

FAVARH

AVP Digital Engineering - Onboarding

Windsor, CT

$200K - $220K/yr

Drive the development and continuous optimization of the digital onboarding roadmap. * Lead the technical execution of digital initiatives, ensuring delivery excellence and alignment with commercial ...

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All JobsDigital Onboarding Jobs

Digital Onboarding information

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$33K

$76.6K

$130K

How much do digital onboarding jobs pay per year?

As of Jun 8, 2026, the average yearly pay for digital onboarding in the United States is $76,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $130,000.00 per year, depending on experience, location, and employer.

What is the difference between Digital Onboarding vs Customer Onboarding Specialist?

AspectDigital OnboardingCustomer Onboarding Specialist
Primary FocusAutomating and streamlining the onboarding process through digital platformsPersonalized onboarding experience for new customers, often involving direct interaction
Required SkillsDigital tools, process automation, data managementCustomer service, communication, relationship building
Work EnvironmentMostly remote or digital platformsOffice or client-facing settings
Industry UsageFinancial services, SaaS, bankingBanking, telecom, retail

Digital Onboarding focuses on automating the onboarding process using digital tools, while Customer Onboarding Specialists provide personalized assistance to new clients. Both roles are essential in customer experience but differ in approach and skill set.

More about Digital Onboarding jobs
What cities are hiring for Digital Onboarding jobs? Cities with the most Digital Onboarding job openings:
What states have the most Digital Onboarding jobs? States with the most job openings for Digital Onboarding jobs include:
What job categories do people searching Digital Onboarding jobs look for? The top searched job categories for Digital Onboarding jobs are:
Digital Onboarding jobs near you
Infographic showing various Digital Onboarding job openings in the United States as of May 2026, with employment types broken down into 5% Internship, 84% Full Time, and 11% Part Time. Highlights an 84% In-person, and 16% Remote job distribution, with an average salary of $76,639 per year, or $36.8 per hour.
Digital Onboarding Specialist

Digital Onboarding Specialist

Best Version Media

Brookfield, WI • On-site

$45K - $55K/yr

Full-time

Posted 27 days ago

Job description

Description:

Overview:


Best Version Media (BVM) connects local businesses to customers with innovative print and digital solutions. Our vision is to unite the hearts and minds of communities – one person, one home, one business at a time.


Are you an enthusiastic and detail-oriented individual with a passion for ensuring clients' success in the digital realm? We are looking for a dedicated Digital Onboarding Specialist to join our team at Best Version Digital, a leading provider of advertising products. As an Onboarding Specialist, you will play a crucial role in guiding our clients from the contract signed stage to the successful implementation of our digital advertising products. You will be the primary point of contact for clients during the early stages, specializing in setups and early reporting. Your focus will be on ensuring a seamless digital onboarding experience by providing training and collaborating with internal teams to deliver exceptional service.


Please note that this is not an HR position; you must have experience in digital advertising.


Responsibilities:

  • Leads new clients through the digital onboarding process
  • Conducts training sessions to empower clients in utilizing our digital marketing tools and client dashboard effectively
  • Specializes in setting up clients on our digital advertising products, ensuring configurations align with their unique business objectives
  • Manages the follow-up process with clients and publishers to obtain the necessary account permissions before the campaign start date
  • Provides early reporting to clients, offering insights and recommendations for optimizing their digital advertising efforts
  • Provides support for the team when permissions cannot be given to shift the client to a different product
  • Act as the point of contact via call, text, or video for client inquiries, concerns, and escalations during the onboarding phase.


Requirements:

Skills and Requirements:

  • Excellent communication and interpersonal skills with the ability to communicate technical concepts to non-technical clients.
  • Familiarity with digital marketing reporting tools and experience conducting reporting calls.
  • Analytical mindset with the ability to interpret data, draw conclusions, and make data-driven recommendations.
  • Exceptional organizational and time-management skills to handle multiple clients and priorities effectively.
  • Proactive problem-solving skills with a strong commitment to client satisfaction.

What will make you stand out:

  • Proven experience in a customer-facing role, preferably in digital marketing or at a digital agency.
  • Previous digital account manager experience with the Meta platform.
  • DSP experience
  • Experience with Google Ads and Google My Business


Best Version Media logo

About Best Version Media

Sourced by ZipRecruiter

Best Version Media has been connecting communities and helping businesses grow since 2007. We started with just six local magazines in the Milwaukee, Wisconsin area before expanding across the U.S. and Canada in 2012. We’re now one of the fastest-growing companies in the industry with tens of thousands of advertisers and millions of monthly readers. Our vision is to unite the hearts and minds of communities – one person, one home, one business at a time. Every new edition brings us closer to our goal of a better tomorrow. BVM publications avoid controversial topics and exclusively focus on sharing positive, family-friendly stories and information every month. Our innovative lineup of print and digital advertising solutions adds value to local businesses by connecting them to customers and keeping them top-of-mind in the community. We’re committed to bringing people together by building and strengthening relationships in over 1,200 local communities.

Industry

Marketing

Company size

51 - 200 Employees

Headquarters location

Brookfield, WI, US

Year founded

2007

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