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Digital Navigator Jobs in Raleigh, NC (NOW HIRING)

TLC Operations, Inc

Family Navigator

Raleigh, NC · On-site

$20/hr

The Family Navigator intern will be a key member of the Family Connect team, supporting individuals ... Develop library of family-friendly, accessible resources such as tip sheets, podcasts, digital ...

Tammy Lynn Center (TLC)

Family Navigator

Raleigh, NC · On-site

$20/hr

The Family Navigator intern will be a key member of the Family Connect team, supporting individuals ... Develop library of family-friendly, accessible resources such as tip sheets, podcasts, digital ...

TLC Operations, Inc

Family Navigator

Raleigh, NC · On-site

$20/hr

The Family Navigator intern will be a key member of the Family Connect team, supporting individuals ... Develop library of family-friendly, accessible resources such as tip sheets, podcasts, digital ...

Axil Health

Care Navigator

Durham, NC · On-site

$20.25 - $26/hr

Chronic Care Management Specialist (Care Navigator) Location: Salisbury, NC (on-site position ... with digital health platforms - Detail-oriented team players who can juggle multiple priorities ...

Gallagher

Enrollment Technician

Holly Springs, NC · On-site +1

$55K/yr

Supporting role for our Data Management Team using programs such as Selerix, Employee Navigator ... Digital mental health services (Talkspace) * Flexible work hours (availability varies by office and ...

WalkMe

Associate Sales Representative

Raleigh, NC · Hybrid

$80K - $90K/yr

At WalkMe, now an SAP company, we're not just the leader in digital adoption, we started the ... Sales training and salesforce.com, Outreach & Sales Navigator experience are a plus * Outbound Lead ...

WalkMe

Associate Sales Representative

Raleigh, NC · Hybrid

$80K - $90K/yr

At WalkMe, now an SAP company, we're not just the leader in digital adoption, we started the ... Sales training and salesforce.com, Outreach & Sales Navigator experience are a plus * Outbound Lead ...

Inizio Ignite | Vynamic

Manager, Consulting

Durham, NC · On-site

Work closely with Navigators, Go-Tos, Account Managers, and self-selected Counselors to support ... digital transformation, strategic project management office, and change management. Proudly part of ...

Luxus

Electrical Project Engineer

Raleigh, NC · On-site

You are not just a designer; you are a technical navigator responsible for the precision, safety ... Digital Documentation: Utilize advanced reporting tools and the Microsoft Office Suite to maintain ...

Luxus

Electrical Project Engineer

Raleigh, NC · On-site +1

You are not just a designer; you are a technical navigator responsible for the precision, safety ... Digital Documentation: Utilize advanced reporting tools and the Microsoft Office Suite to maintain ...

All JobsDigital Navigator JobsDigital Navigator Jobs in Raleigh, NC

Digital Navigator information

See Raleigh, NC salary details

$18.5K

$65.9K

$107.4K

How much do digital navigator jobs pay per year?

As of Jul 27, 2026, the average yearly pay for digital navigator in Raleigh, NC is $65,909.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $83,100.00 per year, depending on experience, location, and employer.

What is the highest paying digital job?

The highest paying digital jobs often include roles such as Chief Digital Officer, Data Scientist, and Cloud Architect, which require advanced technical skills and experience. These positions typically offer six-figure salaries and may involve leadership responsibilities, specialized certifications, and expertise in areas like cybersecurity, AI, or cloud computing.

What are the key skills and qualifications needed to thrive in the Digital Navigator position, and why are they important?

Digital Navigators need strong digital literacy, problem-solving skills, and experience with common online services and devices, supported by a high school diploma or relevant certifications. Familiarity with digital tools such as device management software, remote support platforms, and learning management systems is often required. Excellent communication, patience, and cultural sensitivity distinguish top performers in this role. These skills are essential for effectively guiding individuals through technology use and bridging digital access gaps within communities or organizations.

What qualifications do I need to be a care navigator?

To be a care navigator, candidates typically need a high school diploma or equivalent, along with strong communication and organizational skills. Relevant experience in healthcare, social services, or customer support is often preferred, and some roles may require certifications such as patient navigation or case management credentials.

What jobs make $3,000 a day?

High-paying jobs such as digital consultants, specialized surgeons, corporate lawyers, and successful entrepreneurs can earn $3,000 or more per day. These roles often require advanced skills, significant experience, or ownership of a business, and may involve high-pressure environments or specialized certifications.

What does a digital navigator do?

A digital navigator assists individuals in accessing and using digital technology and online services. They help with tasks such as setting up devices, troubleshooting connectivity issues, and guiding users through digital literacy skills, often working in community or support settings. The role may require knowledge of basic computer skills and familiarity with digital tools and resources.

What is a Digital Navigator job?

A Digital Navigator helps individuals access and use digital technology, including the internet, devices, and online resources. They provide support in areas like setting up devices, troubleshooting issues, and navigating websites or applications. Digital Navigators also assist with digital literacy training and help connect people to affordable internet options. Their goal is to bridge the digital divide and ensure that everyone can fully participate in the digital world.

What types of individuals or clients do Digital Navigators typically assist in their daily work?

Digital Navigators often work with community members who have limited experience or comfort with technology, including seniors, low-income households, or job seekers needing digital skills. On a daily basis, they may help clients set up devices, access online resources, troubleshoot connectivity issues, and understand safe internet practices. Collaboration with community organizations, libraries, or workforce development centers is common, making teamwork and adaptability essential. This role offers the rewarding opportunity to empower individuals by fostering digital inclusion and bridging technology gaps.

What are popular job titles related to Digital Navigator jobs in Raleigh, NC? For Digital Navigator jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Digital Navigator jobs in Raleigh, NC look for? The top searched job categories for Digital Navigator jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Digital Navigator jobs? Cities near Raleigh, NC with the most Digital Navigator job openings:
Digital Navigator jobs near you
Infographic showing various Digital Navigator job openings in Raleigh, NC as of July 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $65,909 per year, or $31.7 per hour.

Family Navigator

TLC Operations, Inc

Raleigh, NC • On-site

$20/hr

Part-time

Posted 16 days ago

Job description

Description:

The Family Connect project, managed by TLC, offers clear guidance, trusted referrals, and 1:1 support to help families and individuals with intellectual and developmental disabilities (I/DD) understand local services and connect with the right providers across seven NC counties. The Family Navigator intern will be a key member of the Family Connect team, supporting individuals with I/DD and family caregivers with information about and access to services and community resources. The ideal candidates will have lived experience in supporting individuals with I/DD, navigating the Medicaid service delivery system on behalf of an individual and the eligible population, or a college level student with a social sciences major.


Core Values

Community I Accountability I Relationships I Excellence I Service


At TLC, we are committed to our vision of creating pathways to a world of possibilities. We care deeply about the individuals we serve, their families, and the dedicated team members who make our mission possible. Our core values reflect the significance of the work we do and guide us in fulfilling our purpose as an organization


I. Education and Experience

Bachelor's degree in social work, education, child development, or a related human service field preferred or students enrolled in an aforementioned program.


II. Responsibilities & Duties

  1. Assist individuals and families to understand and enroll in Medicaid and other benefits in coordination with local DSS, Enrollment Broker, Ombudsman, and Tailored Plan MCO.
  2. Educate and guide families to understand eligibility for Innovations Waiver, 1915i Waiver, and state funded services.
  3. Provide education to help families understand the role of care management and provide advocacy support to connect and express their needs with their care manager.
  4. Identify and facilitate referrals for families and individuals to services and support through TLC, the IDD provider network, NCCARE360, and Tailored Plan MCO.
  5. Develop library of family-friendly, accessible resources such as tip sheets, podcasts, digital education, etc., about services, Medicaid funding, rights and more.
  6. Encourage and teach family caregivers how to use TLC Family Connect, NCCARE360, Inclusion Connections, NC Caregiver Portal, and other digital resource hubs.
  7. Coordinate family-to-family and sibling peer support through project support activities, or through partnership with existing family support groups.
  8. Support the project manager in coordinating educational events, webinars, and other activities and foster connection, relationships, and advocacy partnerships with local organizations within the project's geographic area.
  9. Represent the project and provide outreach services through participation in targeted activities and events within local communities.
  10. Support the creation and implementation of a needs assessment activity to determine family/caregiver priorities.
  11. Prepare briefings on community organizations working in IDD.

Ill. Required Skills and Abilities:

  1. Basic understanding of the NC system of services and support for people with IDD.
  2. Excellent communication skills, verbal and written.
  3. Understanding of the social determinants of health and desire for health equity.
  4. Highly collaborative and responsive.

IV. Hours/Days of Work: Part time, 20 hours per week. Schedule determined through availability and need of program.


V. Supervisor: Senior Manager of Community and Day Support Services

Requirements: