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Digital Navigator Jobs in Virginia (NOW HIRING)

Company Overview ID.me is the next-generation digital identity wallet that simplifies how ... crisis navigator, and with a proven track record of driving business objectives through both ...

Company Overview ID.me is the next-generation digital identity wallet that simplifies how ... crisis navigator, and with a proven track record of driving business objectives through both ...

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Digital Navigator information

See Virginia salary details

$18.8K

$67.2K

$109.6K

How much do digital navigator jobs pay per year?

As of Aug 10, 2026, the average yearly pay for digital navigator in Virginia is $67,224.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,600.00 and $84,800.00 per year, depending on experience, location, and employer.

What is a digital navigator?

A Digital Navigator helps individuals access and use digital technology, including the internet, devices, and online resources. They provide support in areas like setting up devices, troubleshooting issues, and navigating websites or applications. Digital Navigators also assist with digital literacy training and help connect people to affordable internet options. Their goal is to bridge the digital divide and ensure that everyone can fully participate in the digital world.

What types of individuals or clients do digital navigators typically assist in their daily work?

Digital Navigators often work with community members who have limited experience or comfort with technology, including seniors, low-income households, or job seekers needing digital skills. On a daily basis, they may help clients set up devices, access online resources, troubleshoot connectivity issues, and understand safe internet practices. Collaboration with community organizations, libraries, or workforce development centers is common, making teamwork and adaptability essential. This role offers the rewarding opportunity to empower individuals by fostering digital inclusion and bridging technology gaps.

What are the most commonly searched types of Digital Navigator jobs in Virginia? The most popular types of Digital Navigator jobs in Virginia are:
What are popular job titles related to Digital Navigator jobs in Virginia? For Digital Navigator jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Digital Navigator jobs in Virginia look for? The top searched job categories for Digital Navigator jobs in Virginia are:
Infographic showing various Digital Navigator job openings in Virginia as of August 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 100% In-person job distribution, with an average salary of $67,224 per year, or $32.3 per hour.

Social Needs Navigator - Advancing Whole Health

YMCA of Greater Richmond

Richmond, VA • On-site

$19.50 - $25.75/hr

Part-time

Re-posted 23 days ago


Job description

The Greater Richmond YMCA is currently seeking part-time positive, encouraging, and dedicated individuals to work as Social Needs Navigators with our chronic disease health programs. The Social Needs Navigator works in collaboration with internal YMCA team members, and external members of the patient's care team. The Navigator accepts referrals and manages assigned caseload, while developing care initiatives to assess and coordinate care management for their patient. The Navigator serves as an essential link, guiding and supporting patients through and around barriers of lifestyle change. Candidates must be able to work 20-25 hours per week. This can include nights and weekends with occasional weekend availability.
Duties of a Social Needs Navigator:
The Social Needs Navigator will work 20-25 hours per week (Bachelor's degree in Human Services field, bilingual with Social Services, mental Health, or Case Management Background, Community Health Worker training preferred) and is responsible for connecting individuals to services that address basic services including, but not limited to, housing, healthcare, food, as well as community health programming within the YMCA and offerings within the community. The Navigator will conduct in person, or small group coaching as scheduled. Candidates must be able to work occasional evenings and weekends.
Basic Qualifications of a Social Needs Navigator:
  • At least 18 years of age
  • Experience working in behavior change, wellness, specialized populations or social work
  • Must possess health coaching skills and Listen First/Motivational Interviewing skills
  • Ability to travel to YMCAs within the Metro area
  • Proficiency in Microsoft suite and ability to multi-task on various digital platforms
  • Must comply with organizational compliance and privacy policies

Preferred:
  • College degree in Social Work, Counseling, Public Health, Sociology, Health Education or life experience equivalent.
  • Experience in case management or social work
  • Skills in motivational interviewing/health coaching
  • Experience in data collection and entry
  • Bilingual candidates preferred

Required:
  • Bilingual Language Preferred
  • Transportation - this position will require in-person engagement at multiple locations
  • CPR/AED/First Aid certification required upon hire

Who We Are:
The YMCA of Greater Richmond stands committed to creating a work environment comprised of individuals from diverse socio-economic, racial, ethnic, religious, and national origins. We believe in nurturing the potential of all staff and are dedicated to the ongoing professional development of talent. We believe a diverse and inclusive work community is essential to fulfilling our mission of being open to all. The Y is a cause-driven organization focused on strengthening our community. The principles that guide us in our work are our core values of caring, honesty, respect, and responsibility.