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Digital Navigator Jobs in Virginia (NOW HIRING)

Ibis Public Sector

Senior Business Analyst

Alexandria, VA · On-site

$85K - $100K/yr

Who We Are We are trusted digital navigators delivering customer-centric solutions to the US Government, Public Sector, and Educational Institutions. We utilize human-centered design, emerging ...

Adobe

Business Development Representative

Mclean, VA

You'll engage senior business leaders and decision makers across marketing, digital, and commercial ... Preferred experience with sales prospecting tools (Salesforce, Outreach, LinkedIn Sales Navigator ...

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How much do digital navigator jobs pay per year?

As of Sep 8, 2026, the average yearly pay for digital navigator in Virginia is $67,224.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,600.00 and $84,800.00 per year, depending on experience, location, and employer.

What is a digital navigator?

A Digital Navigator helps individuals access and use digital technology, including the internet, devices, and online resources. They provide support in areas like setting up devices, troubleshooting issues, and navigating websites or applications. Digital Navigators also assist with digital literacy training and help connect people to affordable internet options. Their goal is to bridge the digital divide and ensure that everyone can fully participate in the digital world.

What types of individuals or clients do digital navigators typically assist in their daily work?

Digital Navigators often work with community members who have limited experience or comfort with technology, including seniors, low-income households, or job seekers needing digital skills. On a daily basis, they may help clients set up devices, access online resources, troubleshoot connectivity issues, and understand safe internet practices. Collaboration with community organizations, libraries, or workforce development centers is common, making teamwork and adaptability essential. This role offers the rewarding opportunity to empower individuals by fostering digital inclusion and bridging technology gaps.

What does a digital navigator do?

A digital navigator assists individuals in accessing and using digital technology and online services. They help with tasks such as setting up devices, troubleshooting connectivity issues, and teaching digital skills, often working in community organizations or public service settings.

What are the most commonly searched types of Digital Navigator jobs in Virginia?

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For Digital Navigator jobs in Virginia, the most frequently searched job titles are:

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Digital Navigator jobs near you
Infographic showing various Digital Navigator job openings in Virginia as of September 2026, with employment types broken down into 1% Internship, 81% Full Time, 14% Part Time, 3% Contract, and 1% Nights. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $67,224 per year, or $32.3 per hour.

Senior Business Analyst

Alexandria, VA • On-site

Ibis Public Sector
See more jobs at Ibis Public Sectorexternal

$85K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Key responsibilities

  • Partner with stakeholders to gather, document, and prioritize business and technical requirements.

  • Translate business needs into actionable specifications for development and implementation.

  • Follow the full Software Development Life Cycle (SDLC) from requirements gathering through design, testing, deployment, and validation.

Job description

Ibis Public Sector is seeking a Senior Business Analyst to support a large federal IT modernization initiative. This role bridges business process understanding, and data-driven insight to help optimize workflows, reporting, and performance outcomes. The Senior Business Analyst must be able to effectively translate the client's business requirements from product owners and stakeholders into user stories that are well understood by developers on the agile product teams.
Ibis Public Sector works with U.S. federal government agencies on some of the most advanced projects in the world today. Our work has real-world impacts, including supporting our service members with their missions, workforce improvements, and improving the citizen experience with government services. Join our team and practice state-of-the-art DevSecOps development on projects that MATTER. Learn the latest technologies and processes and apply them with military-grade cybersecurity.
What You'll Do
  • Partner with stakeholders to gather, document, and prioritize business and technical requirements.
  • Translate business needs into actionable specifications for development and implementation.
  • Collaborate closely with technical teams to ensure accurate configuration, functionality, and user experience during system build and rollout.
  • Follow the full Software Development Life Cycle (SDLC) from requirements gathering through design, testing, deployment, and validation.
  • Conduct user acceptance testing (UAT) and facilitate feedback sessions to validate requirements, identify gaps, and recommend enhancements.
  • Support change management and user adoption activities to ensure a smooth transition to the new platform.
  • Evaluate and recommend digital tools and mediums to improve collaboration, workflow efficiency, and information accessibility across the team.
  • Document workflows, use cases, and system integrations to support transparency and long-term sustainability of the platform.

Who You Are
  • Active DoD Top Secret Clearance required.
  • Ability to be physically present for sensitive meetings in the National Capital Region (NCR).
  • Proven experience as a Business Analyst or Systems Analyst supporting enterprise system transitions or implementations, preferably with ServiceNow or similar workflow platforms.
  • Familiarity with SharePoint, ServiceNow, and digital collaboration tools.
  • Strong analytical, documentation, and stakeholder communication skills.
  • Ability to translate business processes into technical requirements and work effectively across multidisciplinary teams.
  • Prior experience supporting Federal, DoD, or cybersecurity-focused environments preferred.

Who We Are
We are trusted digital navigators delivering customer-centric solutions to the US Government, Public Sector, and Educational Institutions. We utilize human-centered design, emerging technology, and data-driven transformation to formulate digital solutions to deliver on our client's modernization goals and improve mission performance.
We put our people first, above all else. We lead authentically and believe investing in our people is the key to our success. In doing so, we enable purposeful collaboration with our people, stakeholders, and clients, successfully striving for dynamic growth and intentional progress.
Here are some of the benefits that accompany full-time employment at Ibis Public Sector:
  • We offer flexible time off for vacation and personal time. We believe in treating adults like adults and allowing for open communication between team members and their supervisors to determine proper timing and coverage.
  • Participation in the firm's Benefits Program. This Program includes medical, dental, vision, life, group voluntary benefits, individual voluntary benefits, short-term disability, flexible spending accounts and parental leave benefits.
  • Other miscellaneous benefits like Short-Term and Long-Term Disability at no cost, company-covered Life Insurance, access to group legal services, identify theft protection through LifeKeys services, etc.
  • After three months of service, you can join the company's 401(k) plan. The company contributes 3% of your salary even if you don't contribute. The company additionally matches your savings dollar for dollar up to 1% of your pay, giving you a total of 5% when you contribute 1%. You must contribute at least 1% to get the additional 1% match from the company.

The anticipated salary range for this position is $85,000-$100,000. Salary is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications.

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