Digital Intelligence Manager Jobs (NOW HIRING)

Job Description :

Storyful IntelligenceTitle : Senior Manager, Intelligence & InsightsDesired Location: New York (Hybrid - 3 days in office)Salary: $110-140k + BonusAbout StoryfulStoryful, a News Corp company, is a global leader in social media news and intelligence reporting. We harness data from across the digital and social media landscape to provide trusted, cross-platform content and context in a complex online information environment.About Storyful IntelligenceStoryful Intelligence partners with global brands, agencies, and organizations to deliver strategic intelligence rooted in social and digital media analysis. Combining technology, social intelligence, and human expertise, we help clients understand the narratives, reputation risks, misinformation, stakeholder dynamics, and online conversations shaping public perception and influence. Our work sits at the intersection of communications, strategy, research, and digital intelligence.Job SummaryThis role will play an instrumental role in developing and delivering decision-grade intelligence for Storyful's clients. Drawing on strong qualitative research expertise, strategic judgment, and digital intelligence capabilities, you will translate complex online conversations, media narratives, cultural dynamics, and reputational signals into clear strategic guidance for communications and business leaders.You will work across fast-moving and often ambiguous information environments, helping clients understand emerging narratives, reputational risk, stakeholder dynamics, misinformation, and the structural dynamics shaping public perception, influence, and trust.Unlike traditional analytics-led roles, this position requires a deeply curious, research-driven thinker who is comfortable navigating ambiguity, synthesizing qualitative and quantitative signals, and exercising independent judgment in fast-moving information environments. The ideal candidate combines strong analytical and storytelling capabilities with an understanding of how narratives, influence, reputation, and online behavior intersect across digital ecosystems.This role requires an intellectually curious and culturally fluent thinker who is comfortable synthesizing qualitative and quantitative signals, exercising independent judgment, and translating complexity into defensible insights and actionable recommendations.Skills & Experience Desired

• 5-8 years of experience in research, intelligence, communications strategy, media intelligence, consultancy, digital strategy, or related insight-driven environments
• Experience using digital monitoring, research, and intelligence platforms such as Brandwatch, Zignal, Meltwater, NetBase Quid, Talkwalker, BuzzSumo or similar tools. Familiarity with AI-enhanced research workflows and emerging intelligence tools is a plus
• Strong qualitative research and analytical capabilities, including the ability to synthesize insights across disparate digital, cultural, media, and behavioral signals
• Strong intellectual curiosity and interest in digital culture, online communities, media ecosystems, reputation, influence, and emerging technologies
• Deep interest in media, communications, digital culture, influence ecosystems, online communities, and the evolving relationship between technology, information, and public trust
• Experience delivering strategic insights and recommendations for communications, reputation, marketing, policy, media, or business decision-making contexts
• Exceptional written, verbal, and storytelling skills, with the ability to structure complex findings into clear, compelling, and decision-relevant narratives
• Strong client relationship and stakeholder management skills, including experience navigating complex or evolving client requests with professionalism and strategic judgment
• Ability to shape research approaches and investigative methodologies that address nuanced strategic questions across complex information environments
• Prior experience within consulting, agency, media, intelligence, research, or strategic communications environments preferred

ResponsibilitiesResearch & Insights Management

• Develop expertise across Storyful's intelligence methodologies, proprietary tools, and evolving research approaches
• Apply strong strategic thinking and investigative problem-solving to uncover meaningful patterns, narratives, and reputational dynamics across digital ecosystems
• Develop bespoke research approaches and methodologies tailored to complex client and stakeholder questions
• Translate client priorities and business challenges into clear research objectives, investigative frameworks, and strategic intelligence outputs
• Serve as a quality lead across client deliverables, ensuring outputs are rigorous, strategically relevant, and aligned with Storyful standards
• Manage the lifecycle of client engagements, coordinating internal teams and maintaining oversight of project delivery and output quality
• Conduct investigative and narrative-led research across social and digital media, online communities, influencer ecosystems, news environments, and broader cultural discourse
• Identify narrative momentum, reputational exposure, influence dynamics, stakeholder behavior, and emerging risks within fast-moving information environments

Client Engagement & Strategic Partnership

• Support client growth and strategic partnership development alongside commercial and leadership teams
• Build deep understanding of client priorities, communications strategies, and reputational landscapes
• Translate research, narrative analysis, and digital intelligence into actionable strategic guidance and decision-grade recommendations for clients
• Lead client presentations, strategic briefings, and working sessions across engagements
• Serve as a trusted partner to clients, building strong collaborative relationships across programs and engagements
• Help clients navigate ambiguity, emerging risks, and evolving narrative environments with confidence and strategic clarity

Innovation & Thought Leadership

• Work with team leadership to evolve Storyful's intelligence methodologies, research approaches, and strategic frameworks
• Collaborate with product teams to drive tool development and innovation
• Build and maintain expertise across relevant industries, emerging narratives, platform shifts, and reputational dynamics
• Serve as a subject matter expert supporting thought leadership, marketing initiatives, and pre-sales engagements, including contributing to blogs, newsletters, and strategic content

Why Join Storyful?Join Storyful and help shape the future of decision-grade narrative and reputational intelligence. You'll work at the intersection of media, culture, strategy, and digital ecosystems - helping global organizations navigate increasingly complex, fast-moving, and high-stakes information environments.

Equal Opportunity Employer

We are committed to creating an inclusive workplace that values diversity. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, age, disability, national origin, or any other protected characteristic under applicable local laws.

Reasonable Accommodation

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Job Category:

Storyful - IntelligenceBase Pay Range: $110,000 - $140,000 + Bonus

We're committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate's experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.