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Digital Insurance Agent Jobs in Warren, MI (NOW HIRING)

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Digital Insurance Agent information

See Warren, MI salary details

$23.5K

$61.1K

$114.1K

How much do digital insurance agent jobs pay per year?

As of Aug 24, 2026, the average yearly pay for digital insurance agent in Warren, MI is $61,071.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $72,300.00 per year, depending on experience, location, and employer.

What is a digital insurance agent?

A Digital Insurance Agent is a licensed professional who sells and manages insurance policies primarily through online platforms and digital communication tools. Unlike traditional agents who rely on face-to-face meetings, digital agents use websites, email, chat, and video calls to interact with clients. Their role involves recommending coverage options, answering customer questions, and streamlining the application and claims process using technology. Digital Insurance Agents often work for insurance companies, digital brokerages, or as independent contractors. Their digital approach makes insurance services more accessible and efficient for clients.

What are the key skills and qualifications needed to thrive as a digital insurance agent?

To thrive as a Digital Insurance Agent, you need a solid understanding of insurance products, sales techniques, and regulatory compliance, often supported by a relevant license. Familiarity with customer relationship management (CRM) software, digital communication platforms, and online quoting tools is typical for the role. Strong interpersonal skills, digital literacy, and the ability to build trust remotely set top performers apart. These skills enable agents to effectively engage clients, streamline processes, and deliver personalized service in a digital-first insurance environment.

What are some common challenges faced by digital insurance agents, and how can they be addressed?

Digital Insurance Agents often face challenges such as adapting to rapidly changing technology platforms, maintaining strong client relationships without in-person meetings, and staying up-to-date with evolving insurance products. To overcome these, agents should invest time in ongoing training, utilize digital communication tools to foster trust with clients, and collaborate closely with their team for knowledge sharing. Proactively engaging with clients through personalized digital interactions and leveraging CRM systems can also help strengthen client loyalty and streamline workflows.

What is the difference between Digital Insurance Agent vs Insurance Broker?

AspectDigital Insurance AgentInsurance Broker
CredentialsMay require insurance licenses, certifications in digital salesLicensed insurance broker, often with broader certifications
Work EnvironmentOnline platforms, digital tools, remote workOffice-based or remote, client meetings, broker offices
Employer & Industry UsageInsurance companies, online agencies, insurtech firmsIndependent or agency-based, multiple insurance providers
Search & Comparison IntentCustomer-focused, digital sales, policy recommendationsClient advocacy, policy comparison across providers

While both roles involve selling insurance policies, a Digital Insurance Agent primarily operates online, leveraging digital tools to reach customers and sell policies. An Insurance Broker acts as an intermediary, offering clients a range of policies from different providers, often through in-person or traditional channels. Understanding these differences helps consumers and professionals choose the right role or service for their needs.

What are popular job titles related to Digital Insurance Agent jobs in Warren, MI?

For Digital Insurance Agent jobs in Warren, MI, the most frequently searched job titles are:

What job categories do people searching Digital Insurance Agent jobs in Warren, MI look for?

The top searched job categories for Digital Insurance Agent jobs in Warren, MI are:

What cities near Warren, MI are hiring for Digital Insurance Agent jobs?

Cities near Warren, MI with the most Digital Insurance Agent job openings:

Digital Insurance Agent jobs near you
Infographic showing various Digital Insurance Agent job openings in Warren, MI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 17% Part Time, 7% Temporary, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $61,071 per year, or $29.4 per hour.

Licensed Property & Casualty Agent

Qualfon

Highland Park, MI • Remote

$23.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Qualfon rating

7.6

Company rating: 7.6 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

11th of 72 rated call and contact centers

Job description

Qualfon is hiring Property & Casualty Insurance Advocate, you will be a trusted resource for our members, helping them navigate their insurance needs with confidence and clarity. This is a service-focused role, no cold calling, where you will respond to inbound inquiries and provide expert guidance on personal lines insurance products. You will work remotely, balancing multiple systems and communication channels to deliver a seamless and personalized experience

Hourly pay rate – $23.50

Veterans and their family members are encouraged to apply.


• Engage with members via phone, email, and other channels to assist with quotes, new policies, billing inquiries, underwriting questions, and policy changes.

• Build rapport and trust by asking thoughtful questions, understanding member needs, and offering accurate solutions to minimize transfers and escalations.

• Process insurance transactions such as endorsements, cancellations, and coverage updates while ensuring compliance with industry regulations and internal policies.

• Collaborate with insurance carriers and internal teams to resolve issues and provide timely, accurate information.

• Maintain required certifications and actively pursuing opportunities to grow product knowledge.

• Meet performance metrics related to service quality, responsiveness, and member satisfaction.


• High School diploma or GED required; some college degree preferred.

• At least 6 months of customer service experience required (healthcare, retail, hospitality, food and service industry); some contact center experience is a plus.

• Strong written and verbal communication skills with a professional and empathetic tone.

• Ability to multitask across multiple applications while maintaining focus and accuracy.

• Must have an Active Property & Casualty or Personal Lines license

• Typing speed of 20 WPM with 90% accuracy.

• Solid understanding of insurance compliance and regulatory standards.

• Strong research and internet skills; quick learner across various subjects and systems.

• Basic technical troubleshooting skills and comfort with digital tools.

Who We Are:

Qualfon is a global provider of omnichannel customer experience and business support solutions. From call center support to lead generation to ecommerce fulfillment, we support our clients and their customers throughout the customer journey.  Our mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients.  At Qualfon, you’ll find more than just a job, you’ll find a place to grow, develop your career, and be part of a supportive, purpose-driven team.

What We Offer:

 We provide a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:

  •  Medical, Dental & Vision Coverage with multiple plan options
  • Telemedicine & Mental Health Support for convenient care
  • Paid Time Off (PTO) that grows with your tenure
  • 401(k) with Company Match to help you plan for the future
  • Employee Assistance Program (EAP) with free counseling and wellness resources
  • Company-Paid Life & Disability Insurance for added peace of mind
  • Tuition-Free Business Degrees through Rochat School of Business for employees and eligible family members
  • Voluntary Benefits including accident, critical illness, hospital coverage, and more
  • Additional Perks like legal assistance, identity protection, and pet insurance

QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.


USD $23.50 - USD $23.50 /Hr.

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