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Digital Insurance Agent Jobs in Troy, MI (NOW HIRING)

AMBA

Professional Liability Insurance Agent

Detroit, MI · Remote

$55K/yr

Inside Sales Insurance Specialist (P&C | Professional Liability & Cyber) Remote | Full-Time About ... You'll work with inbound calls and digital leads while making outbound follow-up calls to close ...

The Edson Agency

Sales Specialist

Detroit, MI · On-site

$80K - $180K/yr

Exclusive digital insurance products and industry-changing technology * Hands-on mentorship and ... No agent's success, earnings, or production results should be viewed as typical, average, or ...

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All JobsDigital Insurance Agent JobsDigital Insurance Agent Jobs in Troy, MI

Digital Insurance Agent information

See Troy, MI salary details

$23.7K

$61.6K

$115.2K

How much do digital insurance agent jobs pay per year?

As of Sep 4, 2026, the average yearly pay for digital insurance agent in Troy, MI is $61,627.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $73,000.00 per year, depending on experience, location, and employer.

What is a digital insurance agent?

A Digital Insurance Agent is a licensed professional who sells and manages insurance policies primarily through online platforms and digital communication tools. Unlike traditional agents who rely on face-to-face meetings, digital agents use websites, email, chat, and video calls to interact with clients. Their role involves recommending coverage options, answering customer questions, and streamlining the application and claims process using technology. Digital Insurance Agents often work for insurance companies, digital brokerages, or as independent contractors. Their digital approach makes insurance services more accessible and efficient for clients.

What are the key skills and qualifications needed to thrive as a digital insurance agent?

To thrive as a Digital Insurance Agent, you need a solid understanding of insurance products, sales techniques, and regulatory compliance, often supported by a relevant license. Familiarity with customer relationship management (CRM) software, digital communication platforms, and online quoting tools is typical for the role. Strong interpersonal skills, digital literacy, and the ability to build trust remotely set top performers apart. These skills enable agents to effectively engage clients, streamline processes, and deliver personalized service in a digital-first insurance environment.

What are some common challenges faced by digital insurance agents, and how can they be addressed?

Digital Insurance Agents often face challenges such as adapting to rapidly changing technology platforms, maintaining strong client relationships without in-person meetings, and staying up-to-date with evolving insurance products. To overcome these, agents should invest time in ongoing training, utilize digital communication tools to foster trust with clients, and collaborate closely with their team for knowledge sharing. Proactively engaging with clients through personalized digital interactions and leveraging CRM systems can also help strengthen client loyalty and streamline workflows.

What is the difference between Digital Insurance Agent vs Insurance Broker?

AspectDigital Insurance AgentInsurance Broker
CredentialsMay require insurance licenses, certifications in digital salesLicensed insurance broker, often with broader certifications
Work EnvironmentOnline platforms, digital tools, remote workOffice-based or remote, client meetings, broker offices
Employer & Industry UsageInsurance companies, online agencies, insurtech firmsIndependent or agency-based, multiple insurance providers
Search & Comparison IntentCustomer-focused, digital sales, policy recommendationsClient advocacy, policy comparison across providers

While both roles involve selling insurance policies, a Digital Insurance Agent primarily operates online, leveraging digital tools to reach customers and sell policies. An Insurance Broker acts as an intermediary, offering clients a range of policies from different providers, often through in-person or traditional channels. Understanding these differences helps consumers and professionals choose the right role or service for their needs.

What are popular job titles related to Digital Insurance Agent jobs in Troy, MI?

For Digital Insurance Agent jobs in Troy, MI, the most frequently searched job titles are:

What job categories do people searching Digital Insurance Agent jobs in Troy, MI look for?

The top searched job categories for Digital Insurance Agent jobs in Troy, MI are:

What cities near Troy, MI are hiring for Digital Insurance Agent jobs?

Cities near Troy, MI with the most Digital Insurance Agent job openings:

Digital Insurance Agent jobs near you
Infographic showing various Digital Insurance Agent job openings in Troy, MI as of June 2026, with employment types broken down into 18% Full Time, and 82% Part Time. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $61,627 per year, or $29.6 per hour.

Digital Member Center Agent

Ignite Credit Union

Sterling Heights, MI • On-site

$19.72/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Description

Are you ready to take the next step in your career with a company that values innovation, integrity, and community? At Ignite Credit Union, we're more than just a financial institution-we're a team dedicated to making a meaningful impact in the lives of our members and the communities we serve. We're looking for passionate, driven individuals who are excited to grow with us and help ignite financial success for all. If you're looking for a workplace that champions professional development, collaboration, and a people-first approach, we want to hear from you!


Benefits Offered:

  • Bi-weekly 401(k) Match and Profit Sharing
  • Education reimbursement
  • Up to $600 in wellness reimbursement annually - fitness equipment, gym membership, massages, etc.
  • Full Medical, Dental, Vision, and Prescription Insurance coverage
  • Health Savings Account with bi-weekly Employer Contributions
  • Employer Paid Life Insurance
  • Employer-paid Short and Long Term Disability coverage
  • Pet Insurance
  • Health Advocacy Support
  • Generous Paid Time Off
  • 12 Paid Holidays
  • Employee Assistance Programs
  • Monthly commissions and incentives
  • Employee Appreciation Events
  • Community Volunteering Opportunities
  • Performance and Discretionary Bonuses
  • Employee Discount Program for travel, shopping, restaurants, etc.

... and more

Requirements

Digital Member Center Agent - Help members, anywhere they are.

We're looking for a Digital Member Center Agent who enjoys helping people, solving problems, and using technology to deliver exceptional service. The Digital Member Center Agent supports members and potential members through phone, email, video, and other digital channels while promoting digital adoption and meeting performance goals.


What the Digital Member Center Agent Will Do

  • Provide member and potential member support through phone, email, video, and other digital channels
  • Complete daily transactions, answer questions, and resolve issues using a one-stop resolution approach
  • Troubleshoot card and bill payment concerns
  • Identify needs and recommend Credit Union products and services that improve member engagement
  • Safeguard member information through strong verification, confidentiality, and fraud awareness
  • Support member communications (welcome packets, birthday letters, loan letters) and participate in community events

What Success Looks Like for the Digital Member Center Agent

  • Exceptional service aligned with the Credit Union's Core Values
  • Meeting or exceeding key performance indicators (KPIs)
  • Accurate, timely support with minimal errors
  • Consistent relationship selling and solution-based conversations

What We're Looking For in a Digital Member Center Agent

  • High school diploma or GED
  • 1-3 years of customer service or related experience (financial services preferred)
  • Strong communication skills, including on-camera professionalism
  • Comfortable using multiple systems and digital tools
  • Self-motivated, goal-driven, and eager to exceed expectations


At Ignite Credit Union, you'll find more than just a job-you'll discover a career where your contributions are valued, your growth is supported, and your impact is felt. Join a dynamic team committed to fostering financial well-being and building stronger communities. If you're looking for a role where you can thrive professionally while making a difference, Ignite your future with us today!


Ignite Credit Union provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, height, weight, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other status or characteristic protected by applicable federal, state and local laws.

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