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Digital Experience Jobs in Georgia (NOW HIRING)

Southern Company

Digital Experience Analyst

Atlanta, GA · On-site

$94K - $112K/yr

The Digital Experience Analyst optimizes the end-user digital experience across the PC computing environment by analyzing telemetry, endpoint health, system performance, compliance indicators, and ...

Southern Company

Digital Experience Analyst

Atlanta, GA · On-site +1

$94K - $112K/yr

The Digital Experience Analyst optimizes the end-user digital experience across the PC computing environment by analyzing telemetry, endpoint health, system performance, compliance indicators, and ...

Southern Company

Digital Experience Analyst

Atlanta, GA · On-site +1

$94K - $112K/yr

The Digital Experience Analyst optimizes the end-user digital experience across the PC computing environment by analyzing telemetry, endpoint health, system performance, compliance indicators, and ...

Zelis

Digital Experience Product Manager

Atlanta, GA · On-site

Position Overview We are seeking a highly organized and collaborative Digital Experience Product Manager to support the planning, execution, and continuous improvement of our digital experiences.

Kids II

Sr. Manager, UX & Digital Design - US

Atlanta, GA · On-site

$112K/yr

SUMMARY The Senior Manager, UX & Digital Design is responsible for defining and leading the user experience strategy for Kids2's global digital ecosystem. This role champions user-centered design ...

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Digital Experience information

What is a digital experience professional?

A Digital Experience professional is responsible for designing, managing, and optimizing the interactions users have with a company's digital platforms, such as websites, mobile apps, and online services. Their goal is to ensure that users have a seamless, engaging, and effective experience across all digital touchpoints. This role often involves collaborating with designers, developers, marketers, and data analysts to understand user needs, implement improvements, and measure the success of digital initiatives.

How does a digital experience professional typically collaborate with other departments to enhance user journeys?

Digital Experience professionals often work closely with teams such as marketing, product development, IT, and customer support to create seamless and engaging user journeys. Collaboration may involve gathering user feedback, analyzing data, and coordinating content updates or feature improvements across digital platforms. By fostering strong interdepartmental communication, Digital Experience specialists ensure that user needs are addressed holistically, leading to more effective and enjoyable digital interactions.

What are the key skills and qualifications needed to thrive in a digital experience role, and why are they important?

To thrive in a Digital Experience role, you need expertise in user experience (UX) design, digital strategy, and data analysis, often supported by a degree in design, marketing, or a related field. Familiarity with tools such as Adobe Creative Suite, Figma, Google Analytics, and content management systems is typically required. Creativity, problem-solving, and strong collaboration skills help professionals create engaging and user-centered digital solutions. These skills ensure organizations deliver seamless, impactful digital interactions that drive customer satisfaction and business success.

What is the difference between Digital Experience vs Digital Marketing Specialist?

AspectDigital ExperienceDigital Marketing Specialist
Required CredentialsTypically requires degrees in UX/UI, design, or related fields; certifications in user experience or digital toolsRequires marketing degrees or certifications in digital marketing, SEO, SEM
Work EnvironmentDesign teams, product development, user research settingsMarketing teams, advertising agencies, brand management
Employer & Industry UsageTech companies, e-commerce, software firmsRetail, advertising, media companies
Search & Comparison IntentFocuses on user experience, interface design, customer journeyFocuses on campaigns, brand promotion, digital advertising

Digital Experience professionals primarily focus on designing and improving user interactions and interfaces, ensuring a seamless customer journey. In contrast, Digital Marketing Specialists concentrate on promoting products or services through digital channels. While both roles work within digital environments, their core objectives and skill sets differ significantly.

What are the most commonly searched types of Digital Experience jobs in Georgia?

The most popular types of Digital Experience jobs in Georgia are:

What are popular job titles related to Digital Experience jobs in Georgia?

For Digital Experience jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Digital Experience jobs in Georgia look for?

The top searched job categories for Digital Experience jobs in Georgia are:

Digital Experience jobs near you
Infographic showing various Digital Experience job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 18% Part Time, 8% Contract, and 3% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Digital Experience Analyst

Southern Company

Atlanta, GA • On-site

$94K - $112K/yr

Full-time

Medical, Retirement

Re-posted 25 days ago

Southern Company rating

8.4

Company rating: 8.4 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description


JOB SUMMARY:
The Digital Experience Analyst optimizes the end-user digital experience across the PC computing environment by analyzing telemetry, endpoint health, system performance, compliance indicators, and support trends. The role improves endpoint health, reduces user friction, and enables proactive remediation through automation, DEX platform capabilities, and cross-functional problem management. This position partners with technology owners, support teams, security, and vendors to strengthen compliance, resolve systemic issues, and improve overall user digital experience.
JOB REQUIREMENTS:
Technical Skills Required:
  • Extensive knowledge of computer hardware, operating systems along with software and hardware configurations, and related network, server, and storage technologies
  • Recognition of cyber security threats and risks, and importance of protecting the computing environment
  • Ability to learn, research, and apply modern technologies while staying current on changing technology
  • Superb diagnostic, troubleshooting, analysis, and problem-solving skills
  • Scripting skills using system-level APIs and WMI, preferably with PowerShell
  • Hands-on experience with Digital Employee Experience (DEX) platforms, including remote actions, scripts, dashboards, custom queries, and platform query language such as NQL
  • Endpoint management tooling experience, including MECM/SCCM, Intune or equivalent tools, client health troubleshooting, package and deployment workflows, driver lifecycle, and OEM update governance
  • Experience integrating telemetry or automation platforms with ITSM systems using REST APIs, JSON payloads, and token-based authentication
  • Familiarity with DEX campaign capabilities, including parameterized campaign functions that enable build-once, scale-to-many flexibility
  • Ability to define, track, and report digital experience metrics, endpoint compliance, risk indicators, device health, performance, stability, ticket deflection, and user sentiment
  • Understanding of automation and remote action governance, including testing, approval, change control, execution safeguards, rollback planning, and post-deployment validation

Non-Technical Skills Required
  • Excellent oral, written, technical, executive-facing, and governance communication skills
  • Respond to support needs in a timely fashion with excellent customer service
  • Works well with geographically dispersed teams, support teams, technology owners, vendors, and business stakeholders to drive adoption and validate user experience improvements
  • High degree of focus on quality, reliability, efficiency, and cost effectiveness
  • Flexible, self-motivated, able to prioritize multiple demands, adapt to changing direction, work with minimal supervision, and remove obstacles to success
  • Ability to assess the impact of changes and quantify risk to ensure appropriate business decisions are made
  • Will travel as needed
  • Exhibit "Our Values" attributes in all business interactions
  • Community engagement and thought leadership (user groups, conference speaking, vendor relationships)

Responsibilities
MAJOR JOB RESPONSIBILITIES:
  • Serves as an escalation point for advanced workstation, operating system, endpoint, and digital experience issues, coordinating with vendors and cross-functional teams to resolve complex or systemic problems
  • Coordinates with field support teams on workstation and operating system issues impacting at scale
  • Identifies recurring issues and systemic patterns from telemetry, incidents, and support trends, then coordinates root cause analysis, corrective actions, compliance remediation, and risk reduction
  • Develops, maintains, and reviews support documentation, knowledgebase articles, communications, and support guidelines to ensure accuracy and effectiveness
  • Collaborates with Architects and Engineers to define technical standards, deliver solution designs, develop test plans, and support deployment testing for workstation technologies
  • Operates as a Subject Matter Expert (SME) and performs operational activities and systems management for Workplace Technologies services
  • Owns and governs the DEX platform across the device fleet, including configuration, access governance, capability enablement, platform issue resolution, roadmap alignment, and integrations with ITSM and enterprise systems
  • Identifies, designs, builds, and governs automation, remote actions, telemetry dashboards, queries, scripts, and self-healing capabilities to improve device health, compliance, experience metrics, ticket deflection, and operational outcomes
  • Keeps current on industry trends, research, and emerging technologies to identify opportunities for automation, process improvement, and better user experiences
  • Engages support teams, technology owners, vendors, and business stakeholders to validate user experience issues, communicate improvements, increase use of platform capabilities, and drive adoption of digital experience capabilities
  • At the senior level, oversees DEX strategy, governance, cross-functional initiatives, platform roadmap planning, and executive-level reporting

Qualifications
Education and Experience Requirements
  • 4-yr Bachelor's degree in a computing or engineering field is preferred
  • Minimum of 5 years of experience in an IT related field

About Us
About Southern Company
Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com.
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
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