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Digital Community Manager Jobs in Elgin, IL (NOW HIRING)

Abbott

Community Manager

Chicago, IL · On-site

The Community Manager is responsible for monitoring, engaging, and analyzing conversations across Abbott's digital ecosystem-including corporate social media channels, CRM, and emails-to strengthen ...

Abbott

Community Manager

Chicago, IL · On-site

The Community Manager is responsible for monitoring, engaging, and analyzing conversations across Abbott's digital ecosystem-including corporate social media channels, CRM, and emails-to strengthen ...

Abbott

Community Manager

Chicago, IL · On-site

The Community Manager is responsible for monitoring, engaging, and analyzing conversations across Abbott's digital ecosystem-including corporate social media channels, CRM, and emails-to strengthen ...

DESIGNATION Labs

Community Manager

Chicago, IL · On-site

Over 12 weeks, students learn digital design, front-end development and user experience (UX), and ... Minimum of 2-3 years community management experience (more experience valued) * Quick learner with ...

DESIGNATION Labs

Community Manager

Chicago, IL

Over 12 weeks, students learn digital design, front-end development and user experience (UX), and ... Minimum of 2-3 years community management experience (more experience valued) * Quick learner with ...

1000heads

Community Manager

Chicago, IL · Hybrid

$74K - $88K/yr

... and Community Management. The role will drive best‐in‐class organic social activations and ... New York, Los Angeles, Chicago, or Miami Track‐record in social and digital or integrated ...

1000heads

Community Manager

Chicago, IL · Hybrid

$74K - $88K/yr

... and Community Management. The role will drive best‐in‐class organic social activations and ... New York, Los Angeles, Chicago, or Miami Track‐record in social and digital or integrated ...

AEG Presents

Digital Media Buyer

Chicago, IL · On-site

... community manager, design manager, and project manager to oversee campaigns from start to finish ... The Digital Media Buyer will manage all digital marketing campaigns, monitor performance in real ...

AEG Worldwide

Digital Media Buyer

Chicago, IL · On-site

... community manager, design manager, and project manager to oversee campaigns from start to finish ... The Digital Media Buyer will manage all digital marketing campaigns, monitor performance in real ...

AEG Worldwide

Digital Media Buyer

Chicago, IL · On-site

... community manager, design manager, and project manager to oversee campaigns from start to finish ... The Digital Media Buyer will manage all digital marketing campaigns, monitor performance in real ...

Zeno

Intern, Digital Marketing

Chicago, IL · On-site

$18/hr

Intern, Digital Marketing Do you love social media, digital culture and creating engaging online ... Community Management & Social Engagement: Support community management across social media ...

Zeno

Intern, Digital Marketing

Chicago, IL

$18/hr

Intern, Digital Marketing Do you love social media, digital culture and creating engaging online ... Community Management & Social Engagement: Support community management across social media ...

HOA Talent

HOA CAM Manager

Chicago, IL · On-site

Use digital platforms and tools to enhance communication and engagement within the community ... Documentation and Records Management: * Maintain organized and secure records of HOA documents ...

HOA Talent

HOA/COA Portfolio Manager

Chicago, IL · On-site

Use digital platforms and tools to enhance communication and engagement within the community ... Documentation and Records Management: * Maintain organized and secure records of HOA documents ...

HOA Talent

HOA/COA Portfolio Manager

Chicago, IL

Use digital platforms and tools to enhance communication and engagement within the community ... Documentation and Records Management: * Maintain organized and secure records of HOA documents ...

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All JobsDigital Community JobsDigital Community Manager JobsDigital Community Manager Jobs in Elgin, IL

Digital Community Manager information

See Elgin, IL salary details

$10.9K

$71.5K

$115.2K

How much do digital community manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for digital community manager in Elgin, IL is $71,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,400.00 and $114,700.00 per year, depending on experience, location, and employer.

What are some common challenges digital community managers face when engaging online communities?

Digital Community Managers often encounter challenges such as managing negative or disruptive behavior, balancing the diverse interests of community members, and keeping engagement levels high. It's important to foster a positive environment while enforcing community guidelines consistently and diplomatically. Additionally, staying updated on digital trends and quickly responding to feedback or issues are key to maintaining a healthy, active community. Collaborating closely with marketing, support, and product teams can also help address community needs effectively.

What are the key skills and qualifications needed to thrive as a digital community manager, and why are they important?

To thrive as a Digital Community Manager, you need expertise in social media management, content creation, and audience engagement, often supported by a degree in communications, marketing, or a related field. Familiarity with social media platforms, analytics tools like Google Analytics or Sprout Social, and community management platforms is essential. Strong interpersonal skills, creativity, and crisis management abilities help you foster positive interactions and address challenges effectively. These skills enable you to build vibrant online communities, drive engagement, and protect brand reputation in dynamic digital environments.

What is the difference between Digital Community Manager vs Social Media Coordinator?

AspectDigital Community ManagerSocial Media Coordinator
CredentialsRelevant certifications (e.g., Community Management certifications), experience in online engagementSocial media marketing certifications, content creation experience
Work EnvironmentOnline platforms, community forums, social media channelsSocial media platforms, content scheduling tools
Employer & Industry UsageTech companies, brands with active online communities, nonprofitsMarketing agencies, brands focusing on social media campaigns
Search & Comparison IntentUnderstanding community engagement roles, responsibilities, and skillsFocus on social media content and campaign coordination

The Digital Community Manager focuses on building and maintaining online communities, fostering engagement, and managing user interactions across platforms. In contrast, the Social Media Coordinator primarily handles content creation, scheduling, and executing social media campaigns. While both roles require social media knowledge, the Community Manager emphasizes community growth and engagement, whereas the Coordinator concentrates on content and campaign execution.

Are digital community managers in demand?

Digital community managers are in high demand as companies increasingly focus on online engagement and brand presence. The role often requires skills in social media platforms, content creation, and community moderation, with job growth driven by the expansion of digital marketing strategies.

What is digital community management?

Digital community management involves building, engaging, and maintaining online communities around a brand, product, or interest. A Digital Community Manager typically uses social media platforms, forums, and other digital tools to foster positive interactions, monitor conversations, and support community members to enhance brand loyalty and reputation.

What is the role of a digital community manager?

A digital community manager is responsible for building, engaging, and maintaining online communities around a brand or organization. They create content, moderate discussions, analyze engagement metrics, and use social media tools to foster positive interactions and brand loyalty. Strong communication skills and familiarity with social media platforms are essential for this role.

What job categories do people searching Digital Community Manager jobs in Elgin, IL look for?

The top searched job categories for Digital Community Manager jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Digital Community Manager jobs?

Cities near Elgin, IL with the most Digital Community Manager job openings:

Digital Community Manager jobs near you
Infographic showing various Digital Community Manager job openings in Elgin, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $71,525 per year, or $34.4 per hour.

Community Manager

Abbott

Chicago, IL • On-site

Full-time

Medical, Retirement

Re-posted 7 days ago

Abbott rating

7.8

Company rating: 7.8 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

170th of 544 rated manufacturers

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
JOB DESCRIPTION:
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:
  • Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with high employer contribution
  • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity
This position works out of our Willis Tower offices or Abbott Park, IL locations within the PA Public Affairs division.
The Community Manager is responsible for monitoring, engaging, and analyzing conversations across Abbott's digital ecosystem-including corporate social media channels, CRM, and emails-to strengthen and protect the company's reputation while delivering customer-first, meaningful brand experiences. This role actively responds to comments, questions and concerns on all Corporate owned social and digital channels and proactively engages and establishes relationships with community members on existing and new channels.
The Community Manager will work cross-functionally with Abbott's businesses and corporate teams to triage issues presented by consumers on social media, email and web platforms. They will ensure comments and questions are responded to quickly, accurately and in the right brand voice. Additionally, this person will be responsible for identifying and socializing emerging themes/topics and establishing community culture and tone.
The Community Management Specialist must be a strong writer - able to quickly turn around responses to comments and questions - with excellent verbal and written communications skills. They should have a passion for social media and customer service as they will help to foster dialog and communicate on behalf of Abbott's brand. They will have strong creative writing skills, superior judgment, detail-oriented, organized, and capable of handling multiple projects at once.
This role is part of the Content team, a group within Abbott's global marketing and external affairs team. The ideal candidate is one with a high proficiency in digital and social media, and customer service. Prior experience in public relations, marketing communications, and/or social media management preferred.
The ideal candidate balances strategic thinking with rapid execution-using strong judgment, data, and communication skills to build trust and deliver high-quality engagement at scale.
What You'll Work On:
  • Manage day-to-day community engagement across corporate social platforms, CRM, and email ensuring timely, accurate, and brand-appropriate responses.
  • Oversee day-to-day community management on social - foster dialog, answer questions or comments, escalate and resolve issues, and advise on potential opportunities, ensuring brand compliance, quality assurance and timely response as needed
  • Monitor conversations using listening tools (e.g., Sprinklr) to track sentiment, emerging topics, and potential risks.
  • Surface relevant themes and actionable signals to inform engagement and immediate decision-making.
  • Detect sensitive or high-risk issues and execute escalation protocols in partnership with Legal, Public Affairs, and Customer Care
  • Track, analyze, and report on engagement, sentiment, response time, and recurring themes; deliver clear, concise summaries for internal stakeholders
  • Manage and optimize listening dashboards, workflows, and reporting cadences to drive efficiency and consistency
  • Stay on top of trends and identify user-generated and media stories the community would find interesting
  • Lead internal forums to share learnings, trends, and community management standards across Abbott
  • Serve as the day-to-day point of contact for community management agency partners, providing guidance, training, and quality oversight.
  • Partner across teams and stay current on platform updates and digital trends to continuously improve engagement strategies

Required Qualifications:
  • Bachelor's degree in communications, Marketing, Public Relations, Journalism, or related field, with 2-5 years of relevant experience
  • Experience with social listening and engagement tools (e.g., Sprinklr or similar platforms)
  • Strong understanding of social platforms, community dynamics, and digital trends
  • Excellent communication and analytical skills, with ability to translate data into actionable insights
  • Sound judgment, high attention to detail, and ability to manage multiple priorities in a fast-paced environment
  • Highly collaborative, with a passion for digital engagement and flexibility to support periodic weekend monitoring

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal
The base pay for this position is
$61,300.00 - $122,700.00
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Communications
DIVISION:
PA Public Affairs
LOCATION:
United States > Chicago : Willis Tower Building 233 S Wacker Dr.
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 5 % of the Time
MEDICAL SURVEILLANCE:
No
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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