Digital Community Manager Jobs in Washington (NOW HIRING)

The Opportunity:
Tetra Tech is adding a Digital Solutions Manager to our Digital Solutions team based in Arlington, Virginia.  

Why Tetra Tech:
At Tetra Tech, we are Leading with Science to solve the world's most complex challenges.  Our industry-leading experts in engineering and consulting are committed to driving positive change in communities around the world.  For over 50 years, we have been at the forefront of innovation and sustainability.  Today we stand as a market leader, offering cutting-edge solutions in water, environment, energy, and international development.  Our work has improved more than 625 million lives around the world.

Your Impact:
Join Tetra Tech to make a real difference.  Our work leverages cutting-edge technologies, advanced analytics, and the expertise of world-class scientists and engineers to create meaningful change around the world. Discover your full potential - join us to advance your career while leaving a lasting legacy.

Position Summary:
The Digital Solutions Manager supports MSD's global projects and business operations through the administration of business systems, management of technology initiatives, and coordination of software development and technology implementation activities. The position serves as a liaison between project teams, vendors, consultants, and Corporate IT to ensure technology solutions are effectively designed, implemented, and maintained. The Digital Solutions Manager also supports business development efforts and project startup activities requiring technology expertise.

This role offers the opportunity to design and implement technology solutions supporting international development projects around the world. Working across sectors including democracy and governance, education, justice, monitoring and evaluation, and digital transformation, the Digital Solutions Manager helps teams solve complex operational, data, and technology challenges in diverse and often resource-constrained environments. This position is ideal for someone who enjoys combining technology, problem solving, project management, and stakeholder engagement to deliver practical solutions with global impact.
This is primarily an individual contributor position with responsibility for coordinating and overseeing vendors, consultants, subcontractors, and project-based technical resources rather than direct staff supervision.

Essential Job Functions:
The following duties are considered essential to the role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions:
    Support proposal teams by developing technology approaches, budgets, scopes of work, and staffing plans that address client and project requirements.
    Identify, evaluate, and manage technology vendors, consultants, software developers, and implementation partners supporting business development and project activities.
    Gather business and technical requirements from stakeholders and translate them into actionable technology solutions, system enhancements, and implementation plans.
    Oversee the delivery of technology initiatives, including custom software development, commercial software implementations, system enhancements, testing, deployment, and user acceptance activities.
    Serve as the business owner and functional administrator for MSD-managed business systems and internally developed applications, ensuring they remain effective, reliable, and aligned with business needs.
    Coordinate system maintenance, enhancements, troubleshooting, and user support with internal and external technical resources.
    Maintain system documentation, business requirements, workflows, and user guidance materials while promoting effective system adoption and use.
    Identify opportunities to improve project performance and business operations through technology, automation, and process improvement.
    Support project startup activities by assisting with technology planning, software selection, system configuration, user onboarding, and operational readiness.
    Coordinate with project teams, Corporate IT, and vendors to ensure technology requirements are implemented effectively and issues are resolved in a timely manner.
    Support the development of project technology plans, operating procedures, and related documentation.
    Evaluate and recommend emerging technologies, including artificial intelligence (AI), workflow automation, and digital tools that improve business processes, project delivery, and organizational effectiveness.
    Travel internationally up to approximately 10% of the time to support project startup, implementation, training, and business development activities.